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What's new in the NHS App - NHS App help

We've updated the NHS App to make it easier to use. Some things have moved, but you can still do everything you could before.

The home screen of the updated NHS App, showing options including prescriptions, appointments and test results.

We're introducing this update gradually. When it's available to you, you'll be able to update your app to version 6 or above.

You can:

New home screen

On the new home screen, you'll find services and health information placed together in clearer categories:

  • prescriptions
  • appointments
  • test results
  • vaccinations
  • health conditions
  • documents

Depending on your GP surgery, the home screen may show allergies and adverse reactions instead of health conditions.

Simpler navigation

The updated app has 3 main areas:

  • Home
  • Messages
  • Profile

You can move between these areas using the app menu bar.

Updated profile area

In your profile, you can manage your personal details and choices.

This is also where you can manage health services for family members or people you care for (sometimes called proxy access).

If you need help

You’ll find an app help button at the top of every screen. You can select it at any time to get information about using the NHS App.

You can also contact the NHS App support team if you're having problems.

Giving feedback

Your feedback helps us improve the NHS App.

You may see a survey link when you use the app. You can also leave a review on the Apple App Store or Google Play Store to let us know what you think.

Page last reviewed: 3 March 2026
Next review due: 3 June 2026