Contact the NHS App team

If you have a medical problem

The NHS App team cannot help with medical problems

If you think it's a life-threatening emergency:

call 999
get urgent help for mental health

If you do not think it's an emergency:

call 111 or go to 111 online
Speak to a pharmacist, GP or dentist
search the NHS website health A-Z for more advice about your condition
Find information and support for your mental health on the NHS website

What are you contacting us about?

Problem with NHS App feature

Medical record, repeat prescriptions, appointments, linked profiles or another feature.

My details are out of date

Your contact or login details need updating

I think I see someone else's information

You see personal or medical information that isn't yours

COVID-19 issue

You want to see your vaccination, a test result or something about COVID-19 track and trace app

Registration problem

Issue with ID photo or another problem when trying to register

Something else

Your message for us

Do not include confidential or medical information in your message. For example, your NHS number, date of birth, medical diagnosis or medical history.

Currently, we can only respond to messages written in English.

Full name

We will use the name you provide in any replies to your message. We will not use your name for any other purpose.

Email address

We will use your email address to resolve the issue you are contacting us about and reply to you. We may invite you to complete a voluntary short satisfaction survey. We will not use your email address for any other purpose.

You must confirm you have read and understood our privacy policy (opens in a new tab) before sending this message.

I have read and understood the privacy policy