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Contact the NHS App team

Information: The team can only provide technical support for the App. They cannot help with medical emergencies or other health and care problems.

Urgent advice: If you think it's a life-threatening emergency

Non-urgent advice: If you do not think it's an emergency

What do you need help with?

Setting up or logging in to the NHS App

Find out how to:

NHS COVID Pass and other COVID-19 services

About the NHS COVID Pass service

Get your COVID Pass online if you cannot access it in the App.

Contact the COVID-19 vaccine record service or call 119.

NHS COVID-19 app and the Test and Trace service

My details are missing, incorrect or need updating

You can update your email address, phone number and password within the NHS App. Read more about Managing your NHS App account.

If there is something missing or incorrect in your GP health record, including your name, address, date of birth or NHS number, you should contact your GP surgery.