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Contact the NHS App and account team

Information: The NHS App and account team can only provide technical support. We cannot help with medical issues.

Immediate action required: If you think it's an emergency:

Non-urgent advice: If you do not think it's an emergency:

What do you need help with?

Setting up or logging in to your NHS account in the NHS App or website

Find out how to:

COVID-19 services
My details are missing, incorrect or need updating

You can update your email address, phone number and password within your NHS account. Read more about managing your NHS account.

If there is something missing or incorrect in your GP health record, including your name, address, date of birth or NHS number, you should contact your GP surgery.