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Coronavirus (COVID-19) test sample could not be read (void)

If your test sample could not be read or you got a void result, it's not possible to say if you had coronavirus (COVID-19) when the test was done.

What you need to do depends on the type of test you had.

Types of COVID-19 test

There are 2 main COVID-19 tests:

  • PCR tests – mainly for people with symptoms, they're sent to a lab to be checked and you get the result within a day or two
  • rapid lateral flow tests – only for people who do not have symptoms, they give a result in 30 minutes using a device similar to a pregnancy test

PCR test sample could not be read

If you had a PCR test (test that was sent to a lab) and your sample could not be read, you'll usually need to get another test as soon as possible.

Self-isolate until you get the result of the 2nd test if:

You may also need to self-isolate until the result of the 2nd test if someone you live with has tested positive or has symptoms and has not had a test yet.

If you had the test because you have symptoms, anyone you live with may also need to self-isolate.

Check if you need to self-isolate

Information:

If you had the test because you're going into hospital, you may not need another test. Contact the hospital to find out what to do.

Void rapid lateral flow test

If you did a rapid lateral flow test and your result was void, do another test as soon as possible.

You can do another home test if you have one.

Otherwise, go back to where you had your test before or get a PCR test to check if you have COVID-19 on GOV.UK.

Information:

If you did the test at home, report your rapid lateral flow test result as soon as possible.

Page last reviewed: 26 November 2021
Next review due: 9 December 2021