West Middlesex University Hospital

020 8560 2121 Twickenham Road , Isleworth, Middlesex, TW7 6AF
http://www.chelwest.nhs.uk

Maternity services

Friends and Family Test Score for February 2020: Maternity

The Friends and Family Test (FFT) is a survey which gives patients an opportunity to give feedback on the quality of the care they receive. This gives hospitals a better understanding of their patients’ needs, enabling them to make improvements.

Find out more about FFT including NHS England’s guidance on maternity services.

Key:

  • Extremely likely
  • Likely
  • Neither likely nor unlikely
  • Unlikely
  • Extremly unlikely
  • Don't know

Services provided on-site in this hospital

How likely are you to recommend our antenatal service to friends and family if they needed similar care or treatment?

97%

Total responses: 68
55 out of 68
55
11 out of 68
11
1 out of 68
1
1 out of 68
1
0 out of 68
0
0 out of 68
0

How likely are you to recommend our labour ward/birthing unit to friends and family if they needed similar care or treatment?

100%

Total responses: 19
14 out of 19
14
5 out of 19
5
0 out of 19
0
0 out of 19
0
0 out of 19
0
0 out of 19
0

How likely are you to recommend our postnatal ward to friends and family if they needed similar care or treatment?

83%

Total responses: 92
61 out of 92
61
15 out of 92
15
5 out of 92
5
6 out of 92
6
5 out of 92
5
0 out of 92
0

Services provided in the home or community

How likely are you to recommend our postnatal community service to friends and family if they needed similar care or treatment?

89%

Total responses: 19
11 out of 19
11
6 out of 19
6
0 out of 19
0
0 out of 19
0
2 out of 19
2
0 out of 19
0

Last updated on 05 February 2020.

Information supplied by Chelsea and Westminster Hospital NHS Foundation Trust