West Middlesex University Hospital

020 8560 2121 Twickenham Road , Isleworth, Middlesex, TW7 6AF
http://www.chelwest.nhs.uk

4 out of 5 stars

Based on 224 ratings for this hospital

Maternity services

Friends and Family Test Score for June 2019: Maternity

The Friends and Family Test (FFT) is a survey which gives patients an opportunity to give feedback on the quality of the care they receive. This gives hospitals a better understanding of their patients’ needs, enabling them to make improvements.

Find out more about FFT including NHS England’s guidance on maternity services.

Key:

  • Extremely likely
  • Likely
  • Neither likely nor unlikely
  • Unlikely
  • Extremly unlikely
  • Don't know

Services provided on-site in this hospital

How likely are you to recommend our antenatal service to friends and family if they needed similar care or treatment?

96%

Total responses: 49
36 out of 49
36
11 out of 49
11
1 out of 49
1
0 out of 49
0
1 out of 49
1
0 out of 49
0

How likely are you to recommend our labour ward/birthing unit to friends and family if they needed similar care or treatment?

95%

Total responses: 97
82 out of 97
82
10 out of 97
10
0 out of 97
0
1 out of 97
1
4 out of 97
4
0 out of 97
0

How likely are you to recommend our postnatal ward to friends and family if they needed similar care or treatment?

90%

Total responses: 102
73 out of 102
73
19 out of 102
19
4 out of 102
4
1 out of 102
1
3 out of 102
3
2 out of 102
2

Services provided in the home or community

How likely are you to recommend our postnatal community service to friends and family if they needed similar care or treatment?

86%

Total responses: 36
26 out of 36
26
5 out of 36
5
0 out of 36
0
2 out of 36
2
3 out of 36
3
0 out of 36
0

Latest reviews of this service

Appalling treatment

My daughter in law delivered a baby there on 22 July. Here is what she experienced: 1. she was told to take a walk around Sion Park as sh...

8 August 2019

Outstanding service!

Our second child, lovely son was born in May 2019 in this hospital and we are delighted to mention that we had an excellent service durin...

2 June 2019

Fantastic

The whole team throughout the day (19 March) were amazing for me and my wife. The day was long and hard for us and ended in an emergency...

1 April 2019

Excellent

Excellent Staff and Excellent Support. Our beautiful Daughter was Born on the 10th of Feb in the NBC. The room was cosy and we were made ...

11 February 2019

Worst hospital

My waters broke and no one checked me until 36 hours later and by then they said I was 6cm. Most staff are careless. How they did not che...

22 January 2019

Last updated on 10 September 2018.

Information supplied by Chelsea and Westminster Hospital NHS Foundation Trust