Chelsea and Westminster Hospital

020 3315 8000 369 Fulham Road , London, SW10 9NH
http://www.chelwest.nhs.uk

Maternity services

Friends and Family Test Score for August 2019: Maternity

The Friends and Family Test (FFT) is a survey which gives patients an opportunity to give feedback on the quality of the care they receive. This gives hospitals a better understanding of their patients’ needs, enabling them to make improvements.

Find out more about FFT including NHS England’s guidance on maternity services.

Key:

  • Extremely likely
  • Likely
  • Neither likely nor unlikely
  • Unlikely
  • Extremly unlikely
  • Don't know

Services provided on-site in this hospital

How likely are you to recommend our antenatal service to friends and family if they needed similar care or treatment?

93%

Total responses: 328
270 out of 328
270
36 out of 328
36
7 out of 328
7
2 out of 328
2
12 out of 328
12
1 out of 328
1

How likely are you to recommend our labour ward/birthing unit to friends and family if they needed similar care or treatment?

99%

Total responses: 70
63 out of 70
63
6 out of 70
6
0 out of 70
0
0 out of 70
0
1 out of 70
1
0 out of 70
0

How likely are you to recommend our postnatal ward to friends and family if they needed similar care or treatment?

94%

Total responses: 124
83 out of 124
83
34 out of 124
34
3 out of 124
3
2 out of 124
2
2 out of 124
2
0 out of 124
0

Services provided in the home or community

How likely are you to recommend our postnatal community service to friends and family if they needed similar care or treatment?

94%

Total responses: 50
41 out of 50
41
6 out of 50
6
1 out of 50
1
1 out of 50
1
1 out of 50
1
0 out of 50
0

Last updated on 10 September 2018.

Information supplied by Chelsea and Westminster Hospital NHS Foundation Trust