Friends and Family Test Score for February 2020: Maternity
The Friends and Family Test (FFT) is a survey which gives patients an opportunity to give feedback on the quality of the care they receive. This gives hospitals a better understanding of their patients’ needs, enabling them to make improvements.
Find out more about FFT including NHS England’s guidance on maternity services.
Key:
- Extremely likely
- Likely
- Neither likely nor unlikely
- Unlikely
- Extremly unlikely
- Don't know
Services provided on-site in this hospital
How likely are you to recommend our antenatal service to friends and family if they needed similar care or treatment?
Overall score 93%
Total responses: 469
"How likely are you to recommend our antenatal service to friends and family if they needed similar care or treatment?"
| How likely? |
Bar Value |
Total score |
| Extremely likely |
|
376 |
| Likely |
|
60 |
| Neither likely nor unlikely |
|
9 |
| Unlikely |
|
12 |
| Extremely unlikely |
|
12 |
| Don't know |
|
0 |
How likely are you to recommend our labour ward/birthing unit to friends and family if they needed similar care or treatment?
Overall score 87%
Total responses: 47
"How likely are you to recommend our labour ward/birthing unit to friends and family if they needed similar care or treatment?"
| How likely? |
Bar Value |
Total score |
| Extremely likely |
|
36 |
| Likely |
|
5 |
| Neither likely nor unlikely |
|
1 |
| Unlikely |
|
1 |
| Extremely unlikely |
|
2 |
| Don't know |
|
2 |
How likely are you to recommend our postnatal ward to friends and family if they needed similar care or treatment?
Overall score 92%
Total responses: 135
"How likely are you to recommend our postnatal ward to friends and family if they needed similar care or treatment?"
| How likely? |
Bar Value |
Total score |
| Extremely likely |
|
112 |
| Likely |
|
12 |
| Neither likely nor unlikely |
|
2 |
| Unlikely |
|
2 |
| Extremely unlikely |
|
7 |
| Don't know |
|
0 |
Services provided in the home or community
How likely are you to recommend our postnatal community service to friends and family if they needed similar care or treatment?
Overall score 89%
Total responses: 19
"How likely are you to recommend our postnatal community service to friends and family if they needed similar care or treatment?"
| How likely? |
Bar Value |
Total score |
| Extremely likely |
|
11 |
| Likely |
|
6 |
| Neither likely nor unlikely |
|
0 |
| Unlikely |
|
0 |
| Extremely unlikely |
|
2 |
| Don't know |
|
0 |