Chelsea and Westminster Hospital

020 3315 8000 369 Fulham Road , London, SW10 9NH
http://www.chelwest.nhs.uk

Maternity services

Friends and Family Test Score for February 2020: Maternity

The Friends and Family Test (FFT) is a survey which gives patients an opportunity to give feedback on the quality of the care they receive. This gives hospitals a better understanding of their patients’ needs, enabling them to make improvements.

Find out more about FFT including NHS England’s guidance on maternity services.

Key:

  • Extremely likely
  • Likely
  • Neither likely nor unlikely
  • Unlikely
  • Extremly unlikely
  • Don't know

Services provided on-site in this hospital

How likely are you to recommend our antenatal service to friends and family if they needed similar care or treatment?

93%

Total responses: 469
376 out of 469
376
60 out of 469
60
9 out of 469
9
12 out of 469
12
12 out of 469
12
0 out of 469
0

How likely are you to recommend our labour ward/birthing unit to friends and family if they needed similar care or treatment?

87%

Total responses: 47
36 out of 47
36
5 out of 47
5
1 out of 47
1
1 out of 47
1
2 out of 47
2
2 out of 47
2

How likely are you to recommend our postnatal ward to friends and family if they needed similar care or treatment?

92%

Total responses: 135
112 out of 135
112
12 out of 135
12
2 out of 135
2
2 out of 135
2
7 out of 135
7
0 out of 135
0

Services provided in the home or community

How likely are you to recommend our postnatal community service to friends and family if they needed similar care or treatment?

89%

Total responses: 19
11 out of 19
11
6 out of 19
6
0 out of 19
0
0 out of 19
0
2 out of 19
2
0 out of 19
0

Last updated on 05 February 2020.

Information supplied by Chelsea and Westminster Hospital NHS Foundation Trust