Chelsea and Westminster Hospital

020 3315 8000 369 Fulham Road , London, SW10 9NH
http://www.chelwest.nhs.uk

4 out of 5 stars

Based on 107 ratings for this hospital

Maternity services

Friends and Family Test Score for April 2019: Maternity

The Friends and Family Test (FFT) is a survey which gives patients an opportunity to give feedback on the quality of the care they receive. This gives hospitals a better understanding of their patients’ needs, enabling them to make improvements.

Find out more about FFT including NHS England’s guidance on maternity services.

Key:

  • Extremely likely
  • Likely
  • Neither likely nor unlikely
  • Unlikely
  • Extremly unlikely
  • Don't know

Services provided on-site in this hospital

How likely are you to recommend our antenatal service to friends and family if they needed similar care or treatment?

95%

Total responses: 356
280 out of 356
280
57 out of 356
57
7 out of 356
7
4 out of 356
4
7 out of 356
7
1 out of 356
1

How likely are you to recommend our labour ward/birthing unit to friends and family if they needed similar care or treatment?

94%

Total responses: 64
60 out of 64
60
0 out of 64
0
0 out of 64
0
1 out of 64
1
3 out of 64
3
0 out of 64
0

How likely are you to recommend our postnatal ward to friends and family if they needed similar care or treatment?

89%

Total responses: 108
78 out of 108
78
18 out of 108
18
3 out of 108
3
1 out of 108
1
4 out of 108
4
4 out of 108
4

Services provided in the home or community

How likely are you to recommend our postnatal community service to friends and family if they needed similar care or treatment?

82%

Total responses: 34
26 out of 34
26
2 out of 34
2
1 out of 34
1
2 out of 34
2
3 out of 34
3
0 out of 34
0

Latest reviews of this service

Outstanding service , excellent staff

I gave birth to my second daughter at Chelsea and Westminster hospital on December 1st, 2018 and I cannot thank all the medical staff eno...

6 March 2019

Outstanding service , excellent staff

I gave birth to my second daughter at Chelsea and Westminster hospital on December 1st, 2018 and I cannot thank all the medical staff eno...

6 March 2019

Impersonal service and unhelpful reception staff

I have changed hospitals at 28 weeks, as the service is that I received at C&W seemed very impersonal and staff at reception just pla...

21 November 2018

Avoid a blood test here!

Came in for my booking scan on the first floor antenatal department and had to get a blood test done. I asked the lady if she would kindl...

16 November 2018

Excellent care in the birth centre

I gave birth to my first son in the midwife-led birth centre at Chelsea and Westminster hospital last month. The care we received was exc...

9 November 2018

Last updated on 10 September 2018.

Information supplied by Chelsea and Westminster Hospital NHS Foundation Trust