Chelsea and Westminster Hospital

020 3315 8000 369 Fulham Road , London, SW10 9NH
http://www.chelwest.nhs.uk

Maternity services

Friends and Family Test Score for September 2019: Maternity

The Friends and Family Test (FFT) is a survey which gives patients an opportunity to give feedback on the quality of the care they receive. This gives hospitals a better understanding of their patients’ needs, enabling them to make improvements.

Find out more about FFT including NHS England’s guidance on maternity services.

Key:

  • Extremely likely
  • Likely
  • Neither likely nor unlikely
  • Unlikely
  • Extremly unlikely
  • Don't know

Services provided on-site in this hospital

How likely are you to recommend our antenatal service to friends and family if they needed similar care or treatment?

93%

Total responses: 288
229 out of 288
229
38 out of 288
38
8 out of 288
8
5 out of 288
5
6 out of 288
6
2 out of 288
2

How likely are you to recommend our labour ward/birthing unit to friends and family if they needed similar care or treatment?

98%

Total responses: 41
39 out of 41
39
1 out of 41
1
0 out of 41
0
0 out of 41
0
1 out of 41
1
0 out of 41
0

How likely are you to recommend our postnatal ward to friends and family if they needed similar care or treatment?

92%

Total responses: 131
91 out of 131
91
29 out of 131
29
4 out of 131
4
3 out of 131
3
2 out of 131
2
2 out of 131
2

Services provided in the home or community

How likely are you to recommend our postnatal community service to friends and family if they needed similar care or treatment?

88%

Total responses: 43
31 out of 43
31
7 out of 43
7
1 out of 43
1
2 out of 43
2
2 out of 43
2
0 out of 43
0

Last updated on 10 September 2018.

Information supplied by Chelsea and Westminster Hospital NHS Foundation Trust