Danson Family Practice P85018

01614841484 Werneth Primary Care Centre, Featherstall Road South , Oldham, Lancashire, OL9 7AY
http://www.dansonfamilypractice.co.uk

5 out of 5 stars

Based on 2 ratings for this GP surgery

FAQ

How to get a health checkup

Newly registered patients, those aged 75 or over who have not had a consultation in the past year and adult patients under 75 who have not had a consultation in the past three years all have the right to request a health check consultation with either a doctor or nurse at the practice. Please call reception to arrange an appointment.

We also offer FREE NHS Health checks. 

Everyone is at risk of developing heart disease, stroke, diabetes or kidney disease.

The good news is that these conditions can often be prevented - even if you have a history of them in your family.  Have your free NHS Health Check and you will be better prepared for the future and be able to take steps to maintain or improve your health.

Who is eligible ?

  • Both men and woman aged between 40 and 74 who have not been diagnosed with the conditions mentioned.

What happens at the check?

  • The check will take around 20-30 minutes.
  • You will be asked simple questions, for example about your families medical history.
  • We will record your height, weight, age, sex and ethnicity.
  • We will take your blood pressure.
  • We will do a simple blood test to check cholesterol etc, this will be a fasting blood test.

Please ring 0161 484 1484 to book your free NHS Health Check now.

How to make an appointment

The surgery runs an appointment system both in the morning and afternoon, please ring 0161 484 1484 to book an appointment.

There is a surgery every morning, Monday - Friday, with extra time at the end of surgery for emergencies.

Afternoon surgery runs every day also, with emergencies again at the end of surgery.

Monday we have extended hours until 8.00pm.

You can also make an appointment at www.dansonfamilypractice.co.uk

**If you are unable to attend for your appointment please let the receptionist know then it can be allocated to another patient**

Many thanks

How do I arrange a home visit

Our doctors typically see four patients at the practice in the time it takes to do a single home visit, for this reason, we ask our patients to come to the practice if at all possible.

However, we can visit you at home if your condition means you cannot attend the surgery, please ring 0161 484 1484 before10.00am (if possible) to arrange a visit. Please be prepared to tell the receptionist about your condition so we can visit the most urgent cases first. Dr Danson or Dr Mubarik may wish to speak with you to see if it would be better for you to come to the surgery to be seen immediately.

How to register

We can only accept new patients who live in the Oldham area.

You can register by completing a registration form obtained from the practice. When you register, we will ask you to make an appointment to see our healthcare assistant, Nikki, for a new patient health check. This will make sure that our records are accurate and all routine checks to promote your health and wellbeing (such as blood pressure/smear tests/mammograms) are up-to-date.

You can fill in the attached form and either post it or bring it in to reception.

You can also register at www.dansonfamilypractice.co.uk

Associated document

GMS1.pdf (.pdf, 106.18 KB)

How to get a repeat prescription

Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment. Your doctor will decide who can have a repeat presecription. From time to time we will ask you to see your doctor to review your medication. We do this to monitor your illness and medication. You can ask for a repeat prescription: by calling into the surgery when the reception is open; by post; or asking your local pharmacy to order for you Wherever possible please give the exact drug names when ordering. Please allow at least 24 hours before collection of the prescription .

We cannot take telephone requests for repeat prescriptions because of the possibility of error, however you can order them online at www.dansonfamilypractice.co.uk 

How to get a prescription

All repeat prescriptions are regularly reviewed so after a period of time the doctor may ask to see you.

Please note: We do not accept orders for repeat prescriptions over the telephone.

All repeat prescriptions are ready the following day after 4.00pm and can be requested by hand delivery or post

Bring your repeat prescription slip it to the surgery and hand it in at the reception counter, or send it to us using the postal service.

 You can also order at www.dansonfamilypractice.co.uk

Role of reception

Our receptionists are usually the first point of contact and are here to help you.

The receptionists have a lot of information to hand and in most cases will be able to help with your enquiry, ensuring you see the most appropriate clinician. Nonetheless, it is your right to request to talk only to Dr Danson or Dr Mubarik. Anything that is discussed with the receptionists or any other member of the team is treated in strict confidence.

You have a right to be treated courteously, and our receptionists also have a right to be treated courteously by you.

We can offer a degree of privacy in a separate room if your enquiry is sensitive.

Please respect the privacy of other patients by standing well back from the reception desk until your turn.

How to get travel vaccinations

For routine protection against Tetanus and Polio please make appointments with Sarah or Julia, the Practice Nurses.

We offer a full range of vaccinations for foreign travel. Please complete a travel vaccination questionnaire which can be obtained from reception or below and Sarah or Julia will assess your travel vaccination needs.

Please note that not all travel vaccinations are free of charge.

Please complete the attached form and bring with you to the surgery.  The nurse will decide which vaccinations you need and contact you to arrange a convenient time.  Or alternatively just pop in to see reception.

Associated document

Travel Vaccination Form.doc (.doc, 37.5 KB)

Routine appointments

If you need to book a routine follow-up appointment you can make an appointment up to 6 months in advance.

Please phone after 10.30am to avoid busy times.

Many routine appointments are for patients who have a long-term or chronic condition that needs monitoring on a regular basis.

Routine appointments are available during normal surgery hours with Sarah and Julia, our Practice Nurses and Dr Danson and Dr Mubarik. 

What do I do in an emergency

If you need urgent medical advice during surgery hours, please telephone the Practice on 0161 484 1484, please be prepared to give the requested information to the receptionist.

If you need to see a doctor urgently when the Practice is closed please telephone the Practice on 0161 484 1484 and follow the instructions.  You will be put through to Go To Doc who provide the "out of hours" services on behalf of Oldham Primary Care Trust, they will pass your message to the doctor on duty who may telephone you to assess your problem, you might be asked to attend the Integrated Care Centre, New Radcliffe Street, Oldham for an appointment, or receive a home visit.

Alternatively you can telephone NHS Direct on 0845 46 47 or visit the website at www.nhsdirect.co.uk.  NHS Direct offers free expert health information and advice 24 hours a day, this number can also be used if you have a non-urgent medical query or would like information about another health related issue.  NHS Direct can advise you shether you need to go to the nearest Accident and Emergency Department - the nearest one to Oldham being situated at the Royal Oldham Hospital, Rochdale Road, Oldham, or if there is an alternative such as visiting a NHS walk in  centre.  The nearest NHS walk in centre is located at The Intergrated Care Centre, New Radcliffe Street, Oldham, Tel 0161 621 3569.  NHS walk in centres provide advice and treatment for a range of minor illnesses and injuries. For deaf people and those who are hard of hearing, a telephone service is available on 0845 606 46 47.  If English is not your preferred language, you can choose to use a confidential translation service.  

NHS Direct interpreter service:

  • Call NHS Direct on 0845 4647.
  • When your call is answered, simply say which language you would like to use.
  • Wait on the line while we connect you to an interpreter.
  • We will then ask you for some information to complete your enquiry. 

Please wait until an interpreter is on the line before you explain why you are calling.

Alternatively, you can ask a friend or relative to make the call for you.

When to telephone "999"

You should telephone 999 for an ambulance when it is obvious that you or another person is seriously ill and in need of immediate emergency care.  Here are some examples of situations when you should telephone 999:

  • Someone is unconscious
  • Someone is bleeding heavily
  • Someone may have broken bones
  • Someone has a deep laceration
  • Someone has chest pain
  • Someone is having difficulty breathing

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Same day appointments

We are a busy practice, and providing some same day appointments makes it easier for you to see a doctor quickly.

You can phone 0161 484 1484 from 8.00am for same day appointments only.

Why might it be difficult to get an appointment

The surgery is particularly busy on Mondays and Tuesdays especially during the winter months. If your appointment is not urgent, try to book on a less busy day after 10.30am.

 

 

Last updated on 13 February 2015.

Information supplied by NHS Oldham CCG