Eve Hill Medical Practice

01384254423 29 Himley Road , Dudley, West Midlands, DY1 2QD
http://www.evehillmedicalpractice.com

3 out of 5 stars

Based on 5 ratings for this GP surgery

News:

  • Newsletter Summer 2017
  • CQC Rating
  • Our Vision and Values

Overview

Opening times

Reception times

Monday 08:00 - 18:30
Tuesday 08:00 - 18:30
Wednesday 08:00 - 18:30
Thursday 08:00 - 18:30
Friday 08:00 - 18:30
Saturday Closed
Sunday Closed

Appointments

Monday 08:30 - 13:0014:00 - 18:30
Tuesday 08:30 - 13:0014:00 - 18:30
Wednesday 08:30 - 13:0014:00 - 18:3018:30 - 20:00
Thursday 08:30 - 13:0014:00 - 18:3018:30 - 20:00
Friday 08:30 - 13:0014:00 - 18:30
Saturday Closed
Sunday Closed

Out of hours

When the surgery is closed, please call 111 for medical advice.

The surgery is closed after 6.30pm in the evening, and open again at 8.00am in the morning for phone calls.

Saturday and Sunday and Bank Holidays, the surgery is closed.

Last verified on 21/09/2017

Additional information

We offer extended hours appointments which are more convenient for patients who have to work, or who rely on those who work to bring them to the surgery. These are held from Wednesday to Thursday from 18.30 to 20.00. In the Dudley & Netherton area practices are working in partnership to provide additional GP appointments. If you need access to an evening or weekend non-urgent appointment, please call and speak to the receptionist at your registered practice during normal opening hours. Your appointment may be with another practice in the area and may not be at your registered practice.

Doctors

  • Dr Victoria Smart
  • Dr Jay Desai
  • Dr Lucy Martin
  • Dr David Shukla

To read more about us and to find other staff members please view our staff page.

GPs at this practice

2 male and 2 female GPs

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Latest news

Newsletter Summer 2017

Please view our most recent Newsletter by clicking the link below

Last updated on 21 September 2017.

CQC Rating

Following our inspection on the 15th March 2016 we have received a rating as an overall 'Outstanding'.  We are very pleased to be one of only a small percentage of practices the England to receive the highest rating from the inspection team, who particularly commented on:

  • The strong theme of positive feedback from staff, patients and other organisations who work with the practice.
  • Our clear vision which has quality and safety as its top priority.  The team observed a strong patient-centred culture and that patients needs were assessed and care was planned and delivered following best practice guidance.
  • We showed that we implement suggestions for improvements and made changes to the way we deliver services as a consequence of feedback from patients and from the patient participation group.
  • Our regular programme of practice meetings and an overarching governance framework which supported the delivery of our strategy and good quality care.  

Click here to view the full report.

 

Last updated on 17 May 2016.

Our Vision and Values

Our Vision

To deliver high quality evidence based General Medical Services to our registered practice population in a safe, effective and responsive way.  We will deliver patient centred and innovative health care in an environment which is friendly and welcoming.  We will be proactive in the development of service provision for our patients by engaging with primary and secondary health care teams, GP colleagues, commissioners and regulators both locally and nationally.

Our Values

Patient - centred: Our patients are our first priority, each and every patient matters and we will treat them with dignity and respect.

Quality: To provide the highest possible standards of care and treatment to patients with diversity, equity and equality of access. 

Pride: To take pride in the service that we offer to our patients and recognise when that service has not met our standards.

Ethical: To act professionally and with integrity and work within an ethical frame work at all times through a policy of openness, transparency and reflection.

Our Team: To work together and support each other for the benefit of our patients. 

Innovation: To continually innovate to bring about change for the wellbeing of our patients. These will be met as far as possible as financial resource shall allow. 

 

Last updated on 21 December 2015.

Key facts

Registered patients

7429patients

Weekday evening and weekend appointments offered here or nearby

YESContact practice for appointment availability

Friends and Family Test score: General Practice

94%Patients recommend this practice. 228 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

No Trouble

I called into the surgery to pick up a sick note, both receptionists were on the phone so I stood back to allow them privacy. In walks a...

6 February 2018

I just think I have made a big mistake

I had moved doctors very recently due to poor service lack of respect and dignity. Bedside manner left a lot to be desired had no faith i...

7 January 2018

Amazing service at be best surgery

I called the doctors this morning with a suspected water infection. Within 15minutes I had taken a water sampke there, had that tested an...

10 March 2017

Fantastic Drs and Nurses but poor receptionists

I have been a patient here for almost thirty years and as a family we have always received the best of care and support. The Drs and Nurs...

22 December 2016

poor consutation

Having to wait for appointments No feedback on your condition. Sending patients for tests instead of making diagnosis them selves which t...

13 December 2016

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

Find nearby Branches

Last updated on 21 September 2017.

Information supplied by NHS Dudley CCG