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Alcohol addiction - support for family and friends The Freshfield Service

Contact us

Service details

Anyone can seek help from our confidential Telephone Helpline. The Freshfield Service is a charitable, professional organisation committed to people of all ages who have concerns about their own or someone else's drug or alcohol use.

Opening times

Helpline available Monday to Wednesday, 10:00 a.m. to 4:00 p.m.

(answering service at other times).

Located near Truro town centre. Please note, this is not a ‘drop-in’ service. Face-to-face counselling sessions are by appointment only. Appointments can be made via the Telephone Helpline.

Catchment area

Cornwall & Isles of Scilly

Referral method

Anyone can access the Freshfield Service by phoning the Telephone Helpline.

This information was supplied by Serco Global Services on 1 April 2025.