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St Helens Council - Contact Cares

Contact us

About

Contact Cares is the single point of access for adult health, social care, and children's referrals in St Helens.

You can reach the multi-disciplinary team by phone or email every day of the year.

The team provides immediate advice, initial assessments, and signposting. Whether you need support for yourself, someone else, or need a formal social care assessment, this is the main route for assistance.

Opening times

8:00 AM to 10:00 PM, 365 days a year

Catchment area

St Helens

Target group

Adults, children, young people, older people and those who care for them

Referral method

Self referral

This information was supplied by Serco Global Services on 29 June 2026.