Patient advice and liaison services (PALS) St Charles Hospital Mental Health Unit
Contact us
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Address
Mental Health Unit
Exmoor Street
Kensington And Chelsea, London
W10 6DZ -
About PALS
The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.
PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.
Information
Our patient advice service is called the Patient Feedback and Complaints Service. You can contact them if you have a compliment you wish to provide or a complaint about the service you've received. You can write to them at: Patient Feedback and Complaints Service
Central and North West London NHS Foundation Trust
350 Euston Road Regent's Place London NW1 3AX.
Trust
Central and North West London NHS Foundation Trust
This information was supplied by NHS website on 21 May 2024.