Nspcc Helpline
Contact us
About
The NSPCC Helpline is staffed by trained professionals who can provide expert advice and support. We’re here if you’re concerned about a child, if you’re a parent or carer looking for advice, or if you’re a professional in need of information and guidance.
Opening times
Helpline - Monday – Friday – 8am – 10pm and Saturday and Sunday – 9am – 6pm
Emails and web-forms can be submitted 24 hours a day, 7 days a week.
Catchment area
This is a national helpline
Target group
Anyone who is concerned about the welfare of a child or young person.
This information was supplied by Serco Global Services on 27 February 2026.