Medway NHS Foundation Trust - Ratings and reviews
Reviews
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Review titled Very disappointed
Rated 1 star out of 5
by Anonymous - Posted on 14 February 2024
After an emergency admission, the following day I was discharged at 10.30am & told to wait for my prescription- at 4pm my transport arrived & no prescription by 5pm the excuses stared “it will be here by 6pm, be patient it’s a small pharmacy servicing a large hospital” by 7pm more excuses by 9pm I was told they somehow messed up my prescription & I would have to stay another night to get the medication I needed by almost 10pm I needs to get home as my pet sitter had left late afternoon & my only transportation had been waiting 5hrs & I had waited 10hrs for a prescription that never arrived!
Visited February 2024
Medway NHS Foundation Trust has not yet replied.
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Review titled Terrible Service
by JMH - Posted on 26 May 2022
I am 80 years old and unable to walk due to hip pain. I had an Xray 2 weeks ago and I still have not seen a doctor / spoken to a doctor about my results. The receptionist just say it hasn't been looked at yet. I have tried to call the practice manager but just get an engaged tone. The service I have received is not acceptable. What are your service leval agreements to the patient? You clearly are not meeting them
Visited May 2022
Medway NHS Foundation Trust has not yet replied.