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Camden and Islington NHS Foundation Trust - Ratings and reviews

Reviews

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  1. Review titled No admission beds, no crisis team and familt told 'look after him'

    by Eli1987 - Posted on 10 June 2022

    My brother has very serious very long term mental health and he lives on his own so no one else there to look out for him. Neighbour contacted GP who contacted myself as next of kin but I don't live in London. GP felt he needed assessment for admission he has been sectioned many times before. he has a mental health team but family have no contact and the GP said they haven't been contacted him for over 2 yrs even when my brother had been in hospital. I come to London find my brother living in terrible conditions really bad and I call the crisis team because we have no idea how to contact community team. I asked if he was under a team they refused to say - my brother was standing next to me said it was OK to ask but he doesn't like the phone and he is now very paranoid and clearly needs help beyond a GP. Was told nothing could do and put phone down on me. There is a really good post on here already from others told exactly the same as we have been told. I cant stay in London because I have a job and live in another city and also have responsibilities and I am not my brothers carer because I spent 12 years before doing almost all the care. because even then this mental health NHS trust was terrible. I had to give up my university place because there was no carer support then like now. Called crisis line again and was told because I was there they wouldn't come out and assess. Didn't care I was only there for a few days didn't care GP really worried told me to call them when I was leaving . This hospital is paid a lot of money to provide care and they are not doing it at all as far as i can tell. To tell families that we have to look after our loved ones is a pattern for so long and it is their job. Families have to give up their lives because of these people and it is the NHS and they should be doing the job paid for. They couldn't even be bothered to come out and assess when I could give access. They hadn't bothered to try contact him at all and gave no thought to how they would do so once I had gone home. In the end he went missing and 3 weks later we were contacted by a London hospital treating him because he had collapsed. These mental health people really dont care. Why isn't someone checking on them. My brother deserves better than these people. Community team awol all during this.

    Visited May 2022

    Report as unsuitable

    Provided by Care opinion

    Camden and Islington NHS Foundation Trust has not yet replied.