Psicon Limited - Ratings and reviews
Reviews
-
Review titled Would recommend
Rated 5 stars out of 5
by Anonymous - Posted on 29 March 2024
Once referred by camhs, there was still a fairly long wait but I can understand why and we were kept informed of our progress. Every clinician that we met/spoke to was professional and kind. Once the assessments started, it was all pretty swift and slick.
Visited September 2023
Psicon Limited has not yet replied.
-
Review titled Great clinic, great staff, friendly and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 23 October 2023
Had and dual assessment and my dr was great and so where all other members of staff I encountered, being diagnosed with adhd has changed my life and things are finally working out and I owe it all to the team here at this, clean, relaxing and friendly clinic!.
Visited September 2023
Psicon Limited has not yet replied.
-
Review titled Rushed and lacking in resources
Rated 1 star out of 5
by Anonymous - Posted on 07 August 2023
From my experience: 1. appointment facilities are not up to the nhs standard (e.g. not allowed in same room with my child during the assessment which caused frustration to both of us) 2. manual keeping of records during the ados assessment prone to human error and inaccuracies in the report and scoring - nhs record answers into the system/computer during the assessment 3. shorter assessment / rushed / not allowed to give feedback during the assessment 4. no blood samples taken
Visited July 2023
Review titled Psicon Limited
Replied on 23 November 2023
Hi, we are sorry to hear that you did not have a good experience for your child's assessment with Psicon. As we do not have your name, we are unable to look into your individual case, but we would like to offer some reassurance more generally on the issues you raise. It sounds like your concerns relate to the ADOS part of an autism assessment. The ADOS is a standardised and well validated tool to aid assessment of autism. It is suitable for children of different ages, with different 'modules' for different ages or verbal abilities. If a child is very young, or anxious about separating from their parent, the parent may join the ADOS session, either for a short time to ensure the child feels comfortable, or for the whole session if appropriate. If the parent is required to attend the interview element of the assessment while the child is in the ADOS appointment, we advise families to ensure a second adult attends to accompany the child if they are concerned they will not be able to go in the ADOS alone. Notes are taken by hand during the ADOS assessment because that is how the tool is validated to be used. Introducing a laptop for note taking into the ADOS assessment would alter the social interaction between the child and the clinician, and would therefore invalidate the ADOS. There is no blood test for autism, and no clinical guidelines recommend bloods to be taken during an autism assessment. We are sorry to hear that the assessment felt rushed, and that you felt you weren't able to give feedback. If you would like to contact Psicon, either via feedback@psicon.co.uk or by calling 01227 379 099, we will be able to address your concerns in more detail.
-
Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 08 June 2023
Very professional service. I felt listened to and understood. Both practitioners were friendly and respectful.
Visited June 2023
Psicon Limited has not yet replied.
-
Review titled Great service
Rated 5 stars out of 5
by Charlotte Rees - Posted on 03 July 2023
Quick efficient service. Could not have been happier with timescale, responses, communication. Thank you for making it so straightforward
Visited June 2023
Psicon Limited has not yet replied.
-
Review titled Great service
Rated 5 stars out of 5
by MRW - Posted on 02 July 2023
Referred through Camhs (Barnet) as had been on wait list for a long time Both appointments once we got them were professional with very caring medical professionals We received the outcome at the end of the second appointment. Both appointments were within 18 days of eachother so once the assessment started it was quick. Just a long time waiting initially to be seen
Visited June 2023
Psicon Limited has not yet replied.
-
Review titled Professional and responsive
Rated 5 stars out of 5
by S Proctor - Posted on 06 June 2023
After a 5 year long struggle, we were finally referred to Psicon and suddenly the whole process was completed in 2 months. The staff are friendly and approachable and I have been very impressed. Would definitely recommend.
Visited May 2023
Psicon Limited has not yet replied.
-
Review titled Excellent experience
Rated 5 stars out of 5
by Anonymous - Posted on 12 June 2023
We made a referral for our daughter to be assessed for autism last July and we have just had a second appointment (from start to finish - 11 months). Every person who rang and who we saw were absolutely brilliant. They were helpful, friendly, understanding, patient and answered all of our questions. They were very kind and made our daughter feel as comfortable as they could during the assessment. We are really pleased at how quickly our appointments came through and how smooth the whole process had been.
Visited May 2023
Psicon Limited has not yet replied.
-
Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 17 May 2023
Fabulous service. Responded promptly. Clear instructions of what was needed and what to expect from the service. All staff were friendly, polite and informative.
Visited May 2023
Psicon Limited has not yet replied.
-
Review titled Fantastic practice
Rated 5 stars out of 5
by Deanne Genna Case - Posted on 01 June 2023
All staff are trained immaculately! Very kind, very helpful. Just wonderful. I could not have asked for a better service!
Visited May 2023
Psicon Limited has not yet replied.