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Primary Care 24

4-6 Enterprise Way, Wavertree Business Village, Liverpool, Merseyside, L13 1FB

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Patient ratings and reviews

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Reviews

Displaying 1 to 3 of 3

  1. Review titled Poor service

    Rated 1 star out of 5

    by Anonymous - Posted on 20 May 2024

    Awful Needs some expert advice to take themselves and look into what care actually means . There's a hub apparently supposedly answering calls from 5 surgeries at a time your on wait for hour and 20 min with no answer and 3rd in queue. This is definitely not what NHS is about this was a bought tender by this abysmal company who obviously haven't had any clue

    Visited May 2024

    Report as unsuitable

    Primary Care 24 has not yet replied.


  2. Review titled Not care

    Rated 1 star out of 5

    by Anonymous - Posted on 04 April 2024

    My experience with pc24 was really poor care they haven't got a clue the nhs used to have standards pc24 are definitely not a care system

    Visited February 2024

    Report as unsuitable

    Primary Care 24 has not yet replied.


  3. Review titled Terrible private contracted 111 service

    Rated 1 star out of 5

    by Anonymous - Posted on 28 December 2022

    Tried to seek help from 111 who required a nurse to call me back within 2 hours for my 7 year old daughter. 23 hours later I recieve a phone call to apologise that noone rang me would I still like a phone call. Still waiting now for the call from a nurse. Dreadful service.

    Visited December 2022

    Report as unsuitable

    Primary Care 24 has not yet replied.