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Modality LLP

Granville House, 2 Tettenhall Road, Wolverhampton, WV1 4SB

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Amazing service

    Rated 5 stars out of 5

    by Anonymous - Posted on 29 January 2025

    I've been having treatment with Modality in Birmingham for some time for my eyes, I can't believe there's negative reviews for them as they are brilliant! Great community locations (it varies when I am seen), easy to book, they run on time and the doctors and staff are really friendly I honestly can't fault them. My last visit in January 2025 was no different, 5 star service.

    Visited January 2025

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  2. Review titled They have ghosted me

    Rated 1 star out of 5

    by Anonymous - Posted on 24 August 2023

    In the beginning they were great, getting appointments set up very quickly and the doctors themselves are good. But after being booked on a few tests, I have heard nothing at all. I was told my condition needed to be treated urgently, most likely with surgery, but weeks have gone by with no communication. I had to ring the GP surgery to find out if I had cancer, 3 weeks after a blood test! It's disgraceful to leave people wondering like that. I understand that the NHS is very busy, and I don't expect to be booked for surgery with 24 hrs of diagnosis, but I don't see why they can't take 10 minutes to ring with an update on what was found. And there's no contact information for the doctor / department that saw me, so I can't even ring to find out. Also, they've sent me all over the county for appointments that could have been done over the phone. What a waste of everyone's time.

    Visited July 2023

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