CHEC Preston
Head Office, 1-6 Star Building, Olivers Place, Fulwood, Preston, Lancashire, PR2 9WTPatient ratings and reviews
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Reviews
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Review titled Great staff
Rated 4 stars out of 5
by BA Perry - Posted on 30 April 2025
My cataracts were fixed end of 2023. 2025 my right eye is blurring, so in March I visited the Optician for an eye test which confirmed it needed laser treatment. The Optometrist sent in the forms. A prebooked holiday delayed things for a few weeks so an appointment was booked for 29th April with CHEC. This turned out to be a phone call asking if my eyesight was a bit problematic. I said it was, so the Dr said OK, an appointment would be booked in a few weeks. My Optometrist had agreed all this weeks ago so this was just a wasteful delay. My wife had her eyes tested this week and she too needs laser treatment. She has just received an appointment today for a telephone call in May. Fortunately she doesn't drive as her problem is worse than mine, but she is struggling with her current spectacles. Surely this delay could be avoided by believing the Optometrists report?
Visited April 2025
CHEC Preston has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Neil Askey - Posted on 18 April 2025
Excellent care received at CHEC Stoke. Explained everything and treatment going forward. Our NHS is the best in the world. Thank you for looking after me.
Visited April 2025
CHEC Preston has not yet replied.
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Review titled Poor booking service
Rated 3 stars out of 5
by Anonymous - Posted on 15 April 2025
Having booked an appointment in response to a text message I receive further messages in the following days telling me to book. When trying to change or defer the appointment the website does not recognise my details. I have mentioned this before when visiting Poundbury and been given a local number to use. However this is never answered. The actual service from the practitioners is excellent but badly let down by your IT department. MHH
Visited April 2025
CHEC Preston has not yet replied.
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Review titled Superb service for Coventry!
Rated 5 stars out of 5
by A Rutter - Posted on 02 April 2025
So easy to make an appointment and only have to wait days for that appointment, to the friendly staff at the clinic….they are a credit to the NHS…oh and free easy car parking too.
Visited April 2025
CHEC Preston has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Alan Brennan - Posted on 17 April 2025
Excellent friendly service from reception to surgeon, outcome is brilliant, will recommend to all that need cataract removal, thank you all
Visited April 2025
CHEC Preston has not yet replied.
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Review titled Perfect thankyou
Rated 5 stars out of 5
by Susan Iles - Posted on 17 April 2025
After a really bad experience at Chec Gillibrand Street Chorley, my appointment came through for Yag Capsulotomy at Fulwood. In and out in fifteen minutes, absolutely thrilled with the result, thankyou so much, although the Receptionist needs a course in customer relations!
Visited April 2025
CHEC Preston has not yet replied.
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Review titled Impressive level of service
Rated 5 stars out of 5
by Phil Gott - Posted on 24 April 2025
Chec have been monitoring my eyes for several visits, in three different locations. At all three, most recently Chesterfield, I was treated like a vip. All the staff I met really seemed to care and it makes a real difference. I only wish other parts of the NHS could come anywhere close to this level of service. Thank you! Keep up the good work.
Visited April 2025
CHEC Preston has not yet replied.
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Review titled Hugely Improved Service and Care
Rated 5 stars out of 5
by Richard - Posted on 23 April 2025
The doctor was wonderful. Patient and super clear. I understood for the first time. Amazing improvement over my first visit to your Westbourne office in 2024, which could not have been worse. Thank you!
Visited April 2025
CHEC Preston has not yet replied.
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Review titled So happy with my cataract surgery
Rated 5 stars out of 5
by Anonymous - Posted on 11 April 2025
This was completed on 9th April,the whole procedure was painless and amazingly quick.Everybody was kind and reasuring and the aftercare procedure was explained to me thoroughly.I now have excellent sight in my left eye with clearer colours and sharper definition-I am surprised how much I was missing! Thank you so much everyone,I am looking forward to having my other eye done after 8 weeks.
Visited April 2025
CHEC Preston has not yet replied.
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Review titled great clinic
Rated 5 stars out of 5
by MRS JACKIE GOLDWASSER - Posted on 25 April 2025
Went for eye test one day ,they contacted me the next day to make an appointment,I went for pre assessement the following week had surgery 2 weeks later( ,could have had it done sooner but I was on holiday) Surgery was fine ,now waiting for the other one to be done
Visited March 2025
CHEC Preston has not yet replied.