Anglia Community Eye Service Ltd - Ratings and reviews
Reviews
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Review titled Professional, Caring & Kind
Rated 5 stars out of 5
by Doreen - Posted on 28 April 2024
I cannot thank the staff and surgeon enough at Aces in Wisbech for their faultless care. I attended recently for repeat cataract surgery and was understandably very nervous. Everyone that I saw was professional, caring and kind. Thank you so much for taking such great care of me.
Visited April 2024
Anglia Community Eye Service Ltd has not yet replied.
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Review titled Fantastic Service and Support
Rated 5 stars out of 5
by Nicholas Waddick - Posted on 04 March 2024
I recently had Cataract surgery in both of my eyes at Aces in Thetford. The service was fantastic. The staff where very friendly, helpful, knew exactly what they were doing and went out of their way to put my mind at ease. The surgical team and consultant could not have been better. I would highly recommend asking for a referral to Aces if you need Cataract surgery.
Visited February 2024
Anglia Community Eye Service Ltd has not yet replied.
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Review titled Very poor after services
Rated 4 stars out of 5
by Geoffrey kelly - Posted on 01 March 2024
I have had both my eyes done the first one I had no problems whatsoever if fact it went so well it felt that I didn’t have the procedure done. The second one is a different story after 18 days my eye feels gritty and uncomfortable.The follow up phone call is a complete of time it felt that the person who called was reading a monologue off the screen and wasn’t interested in anything that I was saying. Another concern of mine it that you only get a small bottle of Tobradex when I ran out I rang for another bottle to be told that I had to get a Doctors prescription at my surgery that takes five days to get which is no good if the discomfort keeps you awake at night I spoke to someone at my surgery and she said that many of the patients have had similar problems regarding the medication if it a recurring problem I cannot understand why no one does anything about it
Visited February 2024
Anglia Community Eye Service Ltd has not yet replied.
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Review titled First Class Service
Rated 5 stars out of 5
by Paul Ward - Posted on 08 February 2024
I arrived with my Dad for his procedure, we were received with courtesy and respect. After a few minutes wait my dad had his eyes tested and prepared with drops. Then taken to the treatment room where a friendly practitioner explained the procedure. Everyone was super friendly and professional. Within about 15 minutes we were on our way out. The next day my dads eyesight was completely free of blurred vision. Truly first class service. Thank you.
Visited February 2024
Anglia Community Eye Service Ltd has not yet replied.
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Review titled Couldn't ask for better care
Rated 5 stars out of 5
by Louis Bailey - Posted on 19 September 2023
I can't praise enough the care I have received from Aces. From the first phone call to arrange my assessment, through the assessment itself and the actual surgery and finally the follow-up phone call, everyone concerned have been absolutely fantastic. I can't thank them enough.
Visited September 2023
Anglia Community Eye Service Ltd has not yet replied.
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Review titled Experienced care
Rated 5 stars out of 5
by David - Posted on 26 July 2023
Recent eye test shows my cataract operations were a complete success. The whole procedure from booking in to surgery was carried out with care and empathy towards the patient, which alleviated most of my anxiety about the surgery. I did feel a sense of safety. Therefore my thanks go to all the staff that tended to me, from the opticians, the nursing staff and the surgeon for a pleasant outcome. A good choice of clinic.
Visited May 2023
Anglia Community Eye Service Ltd has not yet replied.
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Review titled Brilliant surgeons
Rated 5 stars out of 5
by Pauline - Posted on 14 January 2023
Had cataracts removed in both eyes, last week and this week, only lasted about 10 minutes each eye. The staff are brilliant and work so hard, my husband also goes later in the month and hopefully his experience will be just as good. Thankyou Aces, hopefully having saved my driving years.
Visited January 2023
Anglia Community Eye Service Ltd has not yet replied.
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Review titled Caring Staff
Rated 5 stars out of 5
by Irene - Posted on 05 September 2022
Within 3-4 weeks of being referred by optician I had my first cataract procedure and a week later the second. From the initial pre assessment to actual surgery the nurses and doctors were very caring. I was extremely nervous and was constantly being put at ease. Many thanks for a brilliant service I can now colours so much clearer
Visited August 2022
Anglia Community Eye Service Ltd has not yet replied.