Yeovil District Hospital - Ratings and reviews
Reviews
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Review titled Poor communication from surgical team after operation
Rated 4 stars out of 5
by Anonymous - Posted on 22 February 2024
Arrived on ward 10 at 7:45am as requested. Went to nurse station to check in, nurses seemed miserable and not welcoming. After handover, nurses were friendly and could not fault them. Spoke to surgical team at 8:15am who said a prescription would be done for strong painkillers etc for discharge. Daughter had surgical procedure at 12ish, back on ward before 1pm. Daughter was offered small tub of ice cream and a drink. Few hours (4 in total) passed and no more food was offered. Daughter was starving as been nil by mouth since evening before. Nurse said they were chasing discharge letter and then we could go. I mentioned about medication that was agreed by surgical team. Nurse knew nothing about it and attempted to contact surgical team. Surgical team had gone home. Seems like there is no process to check that surgical team have completed everything before going home or if their input is required for prescriptions etc. Nurse had to then track down another dr to write prescription. This also took time. Eventually I was provided with prescription which I had to collect from outpatient pharmacy before they closed. My daughter was still on the ward and had not been discharged, yet I had to collect prescription medication. This took another 30 min wait. Also no one from surgical team spoke to us after the operation where I would have asked questions about how well the surgery went. A complete lack of communication after surgery, lack of food after surgery and surgical team going home without completing tasks or ensuring the at everything was done to enable patients to go home.
Visited Paediatric Surgery on February 2024
Yeovil District Hospital has not yet replied.
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Review titled My Daughters Surgery
Rated 5 stars out of 5
by Anonymous - Posted on 04 March 2024
I would just like to say how fantastic the team were on ward 10 my daughter received the upmost care and support from all staff including the anaesthetist and surgeon. My daughter had real high anxieties and they moved her ip the list so that she didn’t become more anxious. They even accommodated my 2 autistic sons whilst i waited for my daughter to come out of surgery. A massive thank you for making this experience more comfortable and easier and for the above and beyond help and support you gave me and my children as a whole. All staff were kind considerate and very welcoming I couldn’t of asked for a better team of nurses/doctors/anaesthetist and surgeon that day. Well done to you all keep up the good work.
Visited Paediatric Surgery on February 2024
Yeovil District Hospital has not yet replied.
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Review titled superb care
Rated 5 stars out of 5
by Shirley and Victor Smith - Posted on 13 February 2024
We were treated with kindness, skill and respect. Given h=the information we needed. All staff introduced themselves and were patient when explaining things. They apologised for keeping us waiting.
Visited Accident and emergency services on February 2024
Yeovil District Hospital has not yet replied.
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Review titled Great
Rated 5 stars out of 5
by Emma Challis - Posted on 08 April 2024
I was seen very quickly. Treated with respect. Friendly staff. I was very impressed. I have been to AnE multiple times in the past(unfortunate blood condition)but never Yeovil before
Visited Accident and emergency services on February 2024
Yeovil District Hospital has not yet replied.
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Review titled Excellent
Rated 5 stars out of 5
by SANDRA DUDLEY - Posted on 15 February 2024
Visited A&E on busy Saturday pm late 2023. Polite and helpful staff and very quick. Excellent service. Went for xray today, told my husband I wld be 2 hours. Out in 10 minutes, despite full waiting area. Again most courteous and helpful staff and put you at ease. What a shining beacon yr hospital is. You should be proud.
Visited Accident and emergency services on February 2024
Yeovil District Hospital has not yet replied.
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Review titled Amazing!
Rated 5 stars out of 5
by Anonymous - Posted on 01 March 2024
We had a stay in Ward 10 and the care was amazing. I felt listened too for the first time after lots of visits to the GP. All my concerns were taken into account and I finally felt like I was being helped and supported. All of the nurses were exceptional, no question was too much to ask and they were always there to help. I could not fault the ward in any way at all. You are all amazing Thankyou!
Visited Children's & Adolescent Services on February 2024
Yeovil District Hospital has not yet replied.
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Review titled A week in ICU
Rated 5 stars out of 5
by Wolfgang Grulke - Posted on 02 February 2024
An acute chest infection and a heart attack nearly knocked me off my perch but the outstanding team in the ICU showed great care, professionalism, humanity and compromise in getting me back on my feet - I must say supported by superb technology and processes. Thank you one and all.
Visited Intensive Care on January 2024
Yeovil District Hospital has not yet replied.
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Review titled Clear explanations
Rated 4 stars out of 5
by Anonymous - Posted on 16 January 2024
Appointment was on time. The surgeons were very pleasant and explained everything clearly and didn't feel rushed at all.
Visited General Medicine on January 2024
Yeovil District Hospital has not yet replied.
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Review titled Sufficient, friendly and caring.
Rated 5 stars out of 5
by Meredith - Posted on 27 January 2024
I attended accident and emergency in Friday morning and was seen by a physician associate within 3 and a half hours. Despite the department being extremely busy with no spare seats at all. The physician associate was fantastic and very thorough. I then had an MRI scan within 4.5 hours of being in accident and emergency. Again, very impressive as I know these are hard to come by; especially in an extremely busy hospital. All the staff were professional, caring, attentive and friendly. I was then seen by the orthopaedic team and registrar who were extremely thorough, ensuring they checked with experts at another hospital before my discharge. Whilst the whole experience was scary for me and overwhelming, I couldn’t fault the staff who were clearly very stretched that day but ensured things were done thoroughly which puts patients minds at rest when they’re at their most vulnerable state. Thankyou to all the staff in Yeovil for all the hard work you do. From accident and emergency staff, to the radiology team.
Visited Accident and emergency services on January 2024
Yeovil District Hospital has not yet replied.
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Review titled Exemplary show of kindness
Rated 5 stars out of 5
by Lucy - Posted on 17 January 2024
My father was brought to A&E on Monday 8th Jan 24 with breathing difficulties following lung surgery at a different hospital before Christmas. He was cared for in A&E, the EAU and ward 9a before he died on Friday 12th Jan. The kindness and care shown by every member of staff at Yeovil was outstanding. The nurses, doctors, consultants, cleaners, porters and canteen staff were, to a person, attentive, patient, considerate and most importantly kind. Not just to our dad but to all the patients we saw them interact with. My sister and I commented on it at the time - it felt like a real culture of kindness and respect exists throughout the hospital. We never felt rushed, our father was listened to, his wishes were respected, and we were given the time and space we need to be with him. He was treated with dignity throughout and made as comfortable as anyone could possibly manage. We were fully informed at all times about what was happening and as a result were able to ensure the right people made it in time to see him before he died. Thank you to all concerned for making a truly horrible situation as bearable as it could have been.
Visited Accident and emergency services on January 2024
Yeovil District Hospital has not yet replied.