Wythenshawe Hospital
Southmoor Road, Wythenshawe, Manchester, Greater Manchester, M23 9LTContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Outstanding care
Rated 5 stars out of 5
by Tracey Pook - Posted on 11 June 2023
I was taken to Wythenshawe A&E by ambulance yesterday due to a fall i had. Within 30 minutes i had been booked in and xrays done. I had fractured my foot in 2 places. From my admittance to home was under 4 hours. The efficiency and care was outstanding. I honestly, expected a very long wait and a lot of frustration. Well done and a massive thank you to the staff. We know the NHS are overstretched, undervalued and under paid, however the staff at A&E gave such great patient care. Again, thank you so much!!!!!!
Visited Accident and emergency services on June 2023
Review titled Wythenshawe Hospital
Replied on 20 June 2023
Thank you for your positive comments posted on the NHS / Care Opinion website regarding the care you received at Wythenshawe Hospital. It was very kind of you to take the time to write and compliment the staff as it is always good to receive positive feedback which reflects the hard work and dedication of our staff. It was especially pleasing to read that you found our service efficient and outstanding. I can assure you that we have passed on your thoughts to the Head of Nursing at Wythenshawe who will share your comments with the staff involved. The Patient Experience Team.
Provided by Care opinion
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Review titled Excellent care and service
Rated 5 stars out of 5
by Berny Burke - Posted on 10 July 2023
My brother and I took my sister to a&e on Saturday 20th June. We arrived at 15.40. The message board displayed a 4 hour wait time. By 16.00 she was triaged and had bloods taken. Then about an hour later she saw a doctor and was taken for an xray. We left after an assessment and treatment about 21.00 and with a follow up appointment for the next day, Sunday, for an ultrasound in Sdec. On Sunday, she got the ultrasound plus a cat scan and discharged after assessments and consultations with Manchester Royal Infirmary and orthopaedics. My brother and I had to leave for the airport as we were visiting from Ireland. The care and attention my sister received was outstanding. The a&e was the most calm and clean a&e I have ever experienced. The wait times were communicated and short compared to what we are used to. All the staff - nurses, doctors, admin and porters - were very friendly and pleasant with endless patience. While in Sdec we were offered and served very welcome refreshments by a pleasant smiley man and we gratefully accepted the service on two occasions. This all took place on a weekend during a junior doctors strike. I cannot commend the nhs and Wythenshawe Hospital enough and have told many friends since arriving home. Most ask me if I was sure we were in a public hospital and not a private one! I want to thank all the staff who made our time as pleasant as it could possibly be under stressful circumstances and to let you know that you make a difference. The nhs are lucky to have people like you working for them. I cannot thank you enough.
Visited Accident and emergency services on June 2023
Review titled Wythenshawe Hospital
Replied on 11 July 2023
Thank you for taking the time to share your positive feedback regarding you and your sister’s experience at the A&E at Wythenshawe Hospital and our related services which supported your sister’s care. It is always good to read such positive words in response to the conscientious work of all our staff. It is great to hear that you felt the care provided was outstanding and that your family were well looked-after throughout your sister’s stay. We have forwarded your message for sharing with all the staff involved who will really appreciate your comments. Yours sincerely, The Patient Experience Team
Provided by Care opinion
Information supplied by Manchester University NHS Foundation Trust