Wrightington Hospital
Hall Lane, Appley Bridge, Wigan, Lancashire, WN6 9EPContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled An outstanding hospital in every respect ...
Rated 5 stars out of 5
by KAH 52 - Posted on 04 March 2024
On 6th March 2023 I had a very successful total hip replacement at Wrightington Hospital and I was fortunate to be under the care of a wonderful team. I cannot praise enough the care given to me and the professionalism of all during my stay and the excellent aftercare and advice (including my 12 month post operative check up). My experience with the staff during Out Patient and pre-op visits gave me the utmost confidence in the hospital and I was not disappointed. From the moment I arrived early on the day of my operation staff were attentive, knowledgeable and, above all, caring and approachable. Many health care professionals – surgeon, anaesthetists, nurses, cleaners, doctors, HCA’s, physiotherapists and admin assistants - were involved in my care both before and after my operation and all were wonderful. Without a doubt, Wrightington is an outstanding hospital in every respect. One which offers a warm, positive and welcoming environment and is a true example of the NHS working at its best – professional, compassionate, efficient and reliable whilst maintaining a wonderful sense of team spirit at all times.
Visited Orthopaedics on March 2023
Wrightington Hospital has not yet replied.
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Review titled Friendly, caring, efficient, knowledge of Consultants
Rated 5 stars out of 5
by Sue Longden - Posted on 27 January 2023
From the welcome at admissions for my first consultation, the knowledge of the anticipated operation and what I needed to commit to, ie exercises, to the admission and step-by-step details through the operation, the professional nursing care in the ward to the continuing expertise of the physios after the operation - 100% experience. The news is full of doom and gloom but at Wrightington life, to the patient, is excellent.
Visited Orthopaedics on November 2022
Review titled Wrightington Hospital
Replied on 22 March 2023
Thank you for your post regarding your recent experience at Wrightington Hospital. I know the service will be extremely pleased, may I wish you well in your recovery. Yours sincerely Emma Swift Deputy Patient Relations and PALS Manager
Provided by Care opinion
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Review titled Streamlined care
Rated 5 stars out of 5
by Carole Thompson - Posted on 09 November 2022
All contact from all departments was prompt and timely both pre op and post op. In care was exceptional. Ward A good care. Physio as should be and efficient.
Visited Orthopaedics on November 2022
Review titled Wrightington Hospital
Replied on 22 November 2022
Thank you for posting your kind comments about your recent experience at Wrightington Hospital. The team will be pleased to receive your feedback. May I wish you all the best in your continued recovery Yours sincerely Vicky Bolton Patient Relations and PALS Manager
Provided by Care opinion
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Review titled Faultless experience
Rated 5 stars out of 5
by Dorothy Brayshaw - Posted on 08 December 2022
From start to finish my experience having a knee replacement surgery was excellent. Enjoyed my stay, wonderful staff.
Visited Orthopaedics on November 2022
Review titled Wrightington Hospital
Replied on 30 December 2022
Thank you for taking the time to share your experience of Wrightington Hospital. I will ensure your kind words are shared with the team. May I wish you all the best with your recovery. Yours sincerely Emma Swift Deputy Patient Relations and PALS Manager
Provided by Care opinion
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Review titled Orthopaedic Admission Unit
Rated 5 stars out of 5
by Jean - Posted on 07 October 2022
Never been to this hospital before but was referred for a meniscus repair of knee, great communication leading up to day of my admission, I have now had my surgery . Thankyou to the brilliant team who took care of me from arriving to leaving the hospital that day .
Visited Orthopaedics on October 2022
Review titled Wrightington Hospital
Replied on 08 November 2022
May I thank you for taking the time to post your comments on this website. It is nice to read such kind words, which I will share with all staff. Yours sincerely Vicky Bolton Patient Relations and PALS Manager
Provided by Care opinion
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Review titled Wrightington Hospital Orthopaedic.
Rated 5 stars out of 5
by Leslie Banner - Posted on 24 October 2022
I recently had bilateral hip replacement at Wrightington Hospital. My consultant and his team were outstanding. He gave me confidence beforehand; I’m delighted with the result. There is still a long way to go, but I’m entirely optimistic about my future. I also experienced high standards of care from the anaesthetist, physiotherapists, X-ray department, nurses’ day and night, caterers, cleaner and porters. All of these people were friendly, kind and professional. I feel very privileged to have been able to have my surgery at Wrightington Hospital. TheHospital and all the staff are a credit to the NHS.
Visited Orthopaedics on September 2022
Review titled Wrightington Hospital
Replied on 08 November 2022
Thank you for posting your lovely comments about your recent positive experience at Wrightington Hospital. The teams will be delighted to receive your feedback. May I wish you all the best in your continued recovery. Yours sincerely Vicky Bolton Patient Relations and PALS Manager
Provided by Care opinion
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Review titled Very sad deterioration in longer term care
Rated 3 stars out of 5
by Anonymous - Posted on 15 September 2022
After being on annual check ups for several years due to subtle changes in old but very successful hip replacements, and always feeling involved and informed about my condition, I was astounded to receive a letter today informing me that I will no longer be attending outpatient clinics to monitor my hips. Instead I must complete a general questionnaire form included & have an x-ray which will be reviewed by a practitioner. I will have no involvement in the check up process, no discussion, no questions, but will simply be sent a letter within 3 months informing me of the review outcome. I am honestly devastated about this indisputable reduction of service and care. This is awful. Absolutely awful.
Visited Orthopaedics on September 2022
Wrightington Hospital has not yet replied.
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Review titled Pre - operation Clinic
Rated 4 stars out of 5
by Elizabeth - Posted on 05 September 2022
I had to attend this clinic to assess my fitness for a total knee surgery. From the moment I arrived, by hospital transport I was made to feel at ease. All the staff were friendly and helpful and professional. I received all the information I need, plus answered my questions. Because I had to wait for transport home they even got me some lunch and a coffee. Well done all for your kindness
Visited Orthopaedics on September 2022
Review titled Wrightington Hospital
Replied on 08 November 2022
I would like to thank you for taking the time to post your kind words on this website. I will ensure that staff have sight of your posting which I am sure will be well received. May I wish you well in your recovery. Yours sincerely Vicky Bolton Patient Relations and PALS Manager
Provided by Care opinion
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Review titled First Class Procedure
Rated 5 stars out of 5
by Alma Tickle - Posted on 16 August 2022
I was admitted for a complete hip replacement procedure, within 5 hours after admission and after my operation had been undertaken, I was allocated to the John Charnley Wing and allowed visitors that same day. I received visits also from the Consultant, Physiotherapist as well as thorough monitoring on an hourly basis from the nursing team. I was also provided with details of those family/friends who had enquired regarding my progress. I was situated in a private suite which was "user friendly" very quiet and comfortable. Food was excellent with choices and was nicely presented to me. My visitors were also made very welcome and on the day of my discharge my visitor was allowed to remain with me for over 5 hours until x-rays and blood tests confirmed that my discharge was appropriate. The period from admission to discharge was only 60 hours which is remarkable given the magnitude of the procedure. I was accompanied by a member of the nursing team to my transport to ensure that I would be safely settled into the car for the 30 mile journey home. Since returning home i have received a follow up phone call from your team at Wrightington checking on my progress towards recovery and confirming my follow up appointment in 6 weeks with the Consultant. I have the greatest of respect for all your team for the care I have been given, thank you.
Visited Orthopaedics on August 2022
Review titled Wrightington Hospital
Replied on 07 October 2022
Thank you for posting your comments regarding your procedure at Wrightington Hospital and time on the John Charnley Wing. I will forward your comments to the team who will be delighted to learn of your positive experience of the service. May I wish you well in your continued recovery. Yours Sincerely Emma Swift Deputy Patient Relations and PALS Manager
Provided by Care opinion
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Review titled Blue badge parking...dismal!
Rated 3 stars out of 5
by Anonymous - Posted on 20 October 2022
Wrightington is a centre of excellence for orthopaedics. With this in mind I would like to say how awful parking is for disabled people. There are simply not enough spaces available near the therapy dept. I need to fully open my car door to get in and out, I use two crutches. Parking in the top car park is simply not an option. It really stresses me out, I worry more about getting a disabled parking space than the actual treatment, thats simply not right. My friend who uses a rollator has actually missed two appointments now as she couldnt get a space. Its awful, its stressful. Please do something about it...I attend hospital twice a week and its stressing me out!!!
Visited Orthopaedics on July 2022
Review titled Wrightington Hospital
Replied on 09 November 2022
Thank you for your posting, which I have shared with the Car Parking Manager, who advises that the Trust is undertaking a review of the number of disabled spaces at Wrightington to see if we can alleviate any stress in this regard. On entering the site, if you take the first left at the small roundabout there are at least 10 disabled bays marked up within a very short walk of the hospital in addition to the ones that we have outside outpatients. The Trust hopes that the parking will become better, and the Car Parking Manager is sorry that this has caused you stress. Yours sincerely Vicky Bolton Patient Relations and PALS Manager
Provided by Care opinion
Information supplied by Wrightington, Wigan and Leigh NHS Foundation Trust