Worthing Hospital - Ratings and reviews
Reviews
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Review titled Colonoscopy
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2024
My father had to attend the dept today and was treated unbelievably well. He suffers with dementia and all the staff made him feel comfortable, calm and normal. Everyone was brilliant. Extremely supportive, sympathetic and reassuring. Highly recommend this team.
Visited Don't know on May 2024
Review titled Worthing Hospital
Replied on 02 May 2024
Thank you for your lovely feedback which the PALS team will have the pleasure with sharing with the Endoscopy team for their attention.
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Review titled Beyond completely useless and that's still too generous
Rated 1 star out of 5
by Sylvie Kralova - Posted on 20 May 2024
Arrive with high possibility of broken ankle, was seen by nurse and had x-ray in first 20 min, well done! Waiting for doctor for 4 hours in agony in rammed waiting room with no air and no space, told it will be another 4 hours to see a doctor, decide to self discharge, only to be told I was already discharged while hadn't left the waiting to even go for the toilet! This is disgracefully disgusting and I feel I was discriminated as I was foreign of darker colour and gay. At least they are not discriminating against the injuries as last time I had concusion and was treated very simalary. Beginning to think I am paying national insurance for nothing!!
Visited Accident and emergency services on May 2024
Worthing Hospital has not yet replied.
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Review titled Maxillo-Facial Unit
Rated 5 stars out of 5
by Andrew North - Posted on 10 May 2024
I have nothing but praise for this department ever since I had a shell fitted over my blind left eye in 2012 for aesthetic reasons. Today (10th May 2024) I visited the unit so that the shell which lay crooked in my eye could be straightened and the two nurses took great pains to carry out this tricky operation without causing any discomfort. I certainly couldn't have done this on my own so many thanks to them both.
Visited Oral and Maxillofacial Surgery on May 2024
Review titled Worthing Hospital
Replied on 10 May 2024
What a lovely post, thank you so much. I hope you are feeling better now and thank you once again for taking the time to give us this feedback, it means such a lot.
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Review titled Thank you, A&E Dept
Rated 5 stars out of 5
by Anonymous - Posted on 18 May 2024
I just wanted to say thank you to all the amazing Doctors and Nurses who helped me yesterday when I collapsed near the entrance of the hospital following an earlier gynae procedure. You were all so swift in reaching me and helping me and you treated me with such kindness and care. Thank you also to the wonderful Doctor who wheeled me around to the A&E Department and treated me afterwards, and to the other Nurses and Doctors there, again you all showed such care and reassured me after what was quite a frightening episode for me. You’re all amazing and I appreciate everything you do.
Visited Accident and emergency services on May 2024
Review titled Worthing Hospital
Replied on 20 May 2024
Thank you for your lovely post. It was a delight to read that we looked after you so well and your experience was so good. We hope you are making a good recovery from your procedure and thank you once again for your comment, we all really appreciate it.
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Review titled Exceptional A & E Department, even on a Sunday.
Rated 5 stars out of 5
by Gareth Bell - Posted on 14 May 2024
I had been having symptoms on and off for a month and was going to wait and try and contact my GP Surgery on the Monday. However, my symptoms got worse on the Sunday so I got a taxi to A & E. I was triaged within 5 minutes, had an ECG and bloods taken within 30 minutes. All staff were very caring, empathetic, highly efficient and reassuring. A & E were very thorough as they repeated my ECG and blood test to check for any abnormalities that may have developed over 2-3 hours. I was fully informed by all staff at all times. The Doctor was also exceptional and very comprehensive in assessment. I also had a chest X-ray to rule out other issues. In short, the A & E Department is amazing. You can see that all staff communicate effectively with each other, keep me as the patient informed at all times, are very caring, highly efficient, understanding, detailed, comprehensive, exceptional communicators. I give Worthing A & E 10 out of 10. They are all amazing at what they do, even on a Sunday.
Visited Accident and emergency services on May 2024
Review titled Worthing Hospital
Replied on 15 May 2024
Thank you for your lovely post. It was a delight to read that we looked after you so well and your experience was so good. We hope you are making a good recovery from your procedure and thank you once again for your comment, we all really appreciate it
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Review titled Outstanding care
Rated 5 stars out of 5
by Keith Bennett - Posted on 16 May 2024
My grandson had several severe injuries on admission the team and one senior nurse in particular went above and beyond to help him. He had a Brokem wrist, sprained thumb, deep laceration to knee and his braces had torn open his cheek and had become imbedded into his cheek. The care given to him was exemplary and the interaction between nurse and my grandson was amazing. I cannot express our thanks enough for how we were treated throughout the time we were there. Thank you to all the team involved and especially the young lady (doing her masters degree).
Visited Children's & Adolescent Services on May 2024
Review titled Worthing Hospital
Replied on 17 May 2024
Thank you for your lovely feedback following your grandson's recent experience within Worthing Hospitals Accident and Emergency department. We will ensure that the team receive your very kind feedback. Thank you
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Review titled Not sure
Rated 3 stars out of 5
by Anonymous - Posted on 05 April 2024
My appointment only lasted about 10 minutes and I felt the advise I was given was very minimal. The surgeon was very polite and listened to me when I explained I have been in a lot of pain with swelling and was admitted to A& E a while back with an infection. I am very concerned the infection might come back and was advised to massage my jaw with e45 cream! I explained I have been massaging my jaw and using a warm compresses but it hasn't helped. I feel I need a second opinion as I'm not happy with the consultation.
Visited Ear, Nose & Throat on April 2024
Review titled Worthing Hospital
Replied on 08 April 2024
Thank you for your feedback. Unfortunately your details are anonymous so we can't get in contact with you. Would you please email uhsussex.palsworthing@nhs.net who will look into your concern for you. They are available from 10.00am to 4.00pm, Monday-Friday.
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Review titled Worse service A&E
by Anonymous - Posted on 02 May 2024
I took my husband on 30/04/24 at 2:30 pm waited over 7 hours and had been told at 9 pm no doctor to see any patients, go back home. And when asked to give blood test result she said it was all clear but sent to our go he had increased white cell so got an infection in his body. Why they lied to us . And did not give ECG report at all. They are horrible nhs staff at Wirthing hospital. Hope I don’t have to go there in rest of my life. My husband is still in a lot of pain . Seen GP yesterday she has referred to endoscopy. Hope they do it soon. Now days we have to die with out any treatment and f wait for NHS.
Visited Accident and emergency services on April 2024
Review titled Worthing Hospital
Replied on 10 May 2024
Thank you for your feedback. Unfortunately your details are anonymous so we can't get in contact with you. Would you please email uhsussex.palsworthing@nhs.net who will look into your concern for you. They are available from 10.00am to 4.00pm, Monday-Friday.
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Review titled Not a good service
Rated 2 stars out of 5
by Anonymous - Posted on 13 April 2024
Went in with chest pains (angina proven on ECG by paramedics) left in main A&E waiting room for 3.5 hrs. Kept being told “there is one person before you” ended up leaving as chest pain had warn off, but later reoccurred at home.
Visited Accident and emergency services on April 2024
Review titled Worthing Hospital
Replied on 24 April 2024
Dear Patient Thank you for your feedback. We are sorry that you are not happy with the service at our Trust. As this site is anonymous we cannot investigate or explain in more detail. Therefore please contact our Patient Advice & Liaison Service (PALS) on 01903 285032 or email uhsussex.palsworthing@nhs.net so that we can investigate your situation. We look forward to hearing from you. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Amazing people ❤️
Rated 5 stars out of 5
by Susie Leaker - Posted on 07 April 2024
I had a awkward fall The staff were wonderful. I love my NHS and especially Worthing Hospital. Thank you for supporting me and helping me. As always you are always their for me. I love you all and respect you. 🙏
Visited Accident and emergency services on April 2024
Review titled Worthing Hospital
Replied on 08 April 2024
Thank you for your lovely feedback of how helpful our colleagues were following your fall. We hope you are feeling better soon.