Reviews

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1. Review titled Is this a real service???

   ★

   Rated 1 star out of 5

   by Laurie - Posted on 27 February 2024

   You cannot make this up. This will be my second review. After someone called to apologize I have still received no further communication. This has been months. I did mention that I was trying to access to rethink in order for support. At least have some courtesy to contact me. Absolutely awful. I have no words....

   Visited NHS psychological therapies services (IAPT), including cognitive behavioural therapy (CBT) on January 2024

   Report as unsuitable

   Review titled Wiltshire IAPT

   Replied on 07 March 2024

   Dear Laurie, I am really sorry to read that communication has been a problem and we would like to understand what has happened to see if we can help? Could you contact the PALS service sand one of the team can take the details and take this forward for you. You can email us: awp.pals@nhs.net You can call us by phone on 01225 362900 or freephone 0800 073 1778. With best wishes Jo Collins, Deputy Head of Patient and Carer Experience

   Report as unsuitable

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