Weymouth Community Hospital - Ratings and reviews
Reviews
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Review titled Really helped me
Rated 5 stars out of 5
by Lina - Posted on 12 April 2024
I visited urgent care, via 111 appointment. I have a cast on my broken foot and it was really_hurting me. The practitioner listened, advised me on my options and adjusted the cast. The relief was instant! I was in and out within 30 minutes. So grateful. Thankyou
Visited Don't know on April 2024
Weymouth Community Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Eddie Waring - Posted on 18 January 2024
I have to say it was a pleasure to visit the musculoskeletat team earlier this week, admin staff very helpful indeed, clinician very professional, offered very good advice and future referrals. Well done to a great team. I will be back...no doubt!
Visited Orthopaedics on January 2024
Review titled Weymouth Community Hospital
Replied on 22 January 2024
Dear Eddie Thank you so much for taking the time to share such great feedback with us. I am really glad to hear that your experience of using the service was a positive one. I have passed your comments on to the service manager and asked that they share your feedback with all involved; they will be very pleased to hear such lovely feedback. Kind regards Patient Experience Team
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Review titled thorough staff
Rated 4 stars out of 5
by Anonymous - Posted on 21 September 2023
I fell, and though it had not hit the pavement, had a specific pain on a rib; rang 111 next day & was given a time to attend WCH urgent care dep’t. Examined within ½ hr of that by a thorough nurse who gave reassurance & useful advice. I also 2 wks later self-referred (online) to physio – similar helpful physio appointment @ WCH. Thank you.
Visited Don't know on September 2023
Review titled Weymouth Community Hospital
Replied on 28 September 2023
Dear Anonymous, Thank you for taking the time to tell us about your recent experience with NHS111, Weymouth Urgent Care Centre, and Physiotherapy at Weymouth Community Hospital. I have passed your lovely feedback on to the Service Lead involved and asked that they pass your message on to all staff. Kind regards, The Patient Experience Team
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Review titled Wonderful
Rated 5 stars out of 5
by celia - Posted on 27 July 2023
Fast, efficient and caring. Over many years I've had a few mishaps, some worse than others and Weymouth triage has always been there for me and patched me up. I can't thank you all enough.
Visited Don't know on July 2023
Review titled Weymouth Community Hospital
Replied on 01 August 2023
Dear Celia, Thank you so much for taking the time to share such lovely feedback with us. We are very pleased to hear that your experience with Weymouth Urgent Care Centre was a positive one. I have passed your lovely comments on to the Service Lead and asked that they share your feedback with the team. Many thanks Dorset Healthcare Patient Experience Team
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Review titled No communication
Rated 2 stars out of 5
by Anonymous - Posted on 19 June 2023
I received a appointment reminder by text which asked me to attend time and place not shown. Details on a letter which I didn't receive Thought it was Audiology department but they said it was lung team Weymouth .Tried to contact them, no luck. Even given a direct number which turned to be ED Dorchester!So I don't know location or time. So after numerous attempts to phone I give up.Have left messages on answer phone. If they don't reply I will be a no show.
Visited Respiratory Medicine on June 2023
Review titled Weymouth Community Hospital
Replied on 30 June 2023
Dear Anonymous, We are sorry you have struggled to get through to the right department. The number for our Centralised call team is 01305 255779. These lines are manned Monday – Friday, between the hours of 08:30 and 17:00. Alternatively, you are welcome to e-mail the Outpatient Appointments team at OutpatientAppointments@dchft.nhs.uk The inbox is manned during usual office hours and if you provide your date of birth and address on email we can respond to the query as quickly as possible. Kind Regards, Leanne White Service Delivery Manager - Outpatients
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Review titled Wonderful service from the Urgent Treatment Centre
Rated 5 stars out of 5
by Miranda Marden - Posted on 09 April 2023
I brought my elderly father for an appointment at the UTC on a busy Easter bank holiday weekend. The whole process was smooth, efficient and reassuring. The nurse practitioner was kind and thorough - he couldn’t have been nicer. The NHS is going through challenging times and our experience was a true reflection of high quality care.
Visited Don't know on April 2023
Review titled Weymouth Community Hospital
Replied on 13 April 2023
Dear Miranda Thank you so much for taking the time to share such great feedback with us. I am really glad to hear that your experience of using the Weymouth UTC service was a positive one. I have passed your comments on to the service manager and asked that they share your feedback with all involved; they will be very pleased to hear such lovely feedback. Many thanks Rachael Pankhurst Patient Experience Facilitator
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Review titled So kind and helpful and friendly
Rated 5 stars out of 5
by Joss Scarrott - Posted on 29 November 2022
Thank you so much to the urgent care staff and the lovely person who carefully took my stitches out today. From reception all the way through, the staff were so kind, so helpful and yet very thorough and professional. Just how the NHS used to be. I couldn’t get a GP appointment, but was so relieved and glad that I went to WCH. Thank you to all. You restored my faith not just in the NHS, but in humanity. Having had some bad experiences recently, I left almost crying with joy that I had been treated so well and with respect.
Visited Don't know on November 2022
Review titled Weymouth Community Hospital
Replied on 07 December 2022
Dear Joss Scarrott, Thank you for taking the time to feedback on your experience with the Urgent Care Centre at Weymouth Community Hospital I will pass your lovely comments on to the Service Lead and ask that they pass your thanks on to the staff. They will be so pleased to hear your thanks and appreciation. Kind regards, The Patient Experience Team.
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Review titled Superb Attention and Practice
Rated 5 stars out of 5
by Nat Parmley - Posted on 26 September 2022
A cut on my arm was treated with great skill and attention to detail. The Band 3 Nurse and his trainee Care Assistant were professional, caring and put me entirely at ease with their conversational repartee. Very well done.
Visited Don't know on September 2022
Review titled Weymouth Community Hospital
Replied on 10 October 2022
Dear Nat Parmley Thank you for taking the time to feedback on your experience ay Weymouth Urgent Care Centre – Weymouth Hospital. I will pass your thanks onto the Service Lead, and ask that they share your comments with the team. They will be so pleased to hear your thanks and appreciation. Kind regards, The Patient Experience Team.
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Review titled Amazing practice
Rated 5 stars out of 5
by Sammi - Posted on 26 September 2022
We visited today with my very poorly apprehensive 4 year old daughter. Due to not being able to get a doctors appointment, 111 sent us here. We were seen too in a timely manner. The doctor who saw us was very patient, calm and made myself and child feel at ease. They needed a urine sample and in past hospitals we have been ushered back into the waiting room until we have one. Today he left us in the room, checking on us every so often. He was thorough in his checks and I wasn’t made to feel like I should of waited for a doctors appointment. I would highly recommend this hospital due to the care we received. All three times we have visited (each patient different), we have been well looked after and listened too. Thankyou!
Visited Don't know on September 2022
Review titled Weymouth Community Hospital
Replied on 10 October 2022
Dear Sammi, Thank you so much for taking the time to share such positive feedback with us. I have passed your comments on to the Hospital Matron and asked that they share your feedback with the team involved; they will be very pleased to hear such lovely feedback. Many Thanks, The Patient Experience Team.