Ratings and reviews
Reviews
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Review titled Not impressed
Rated 2 stars out of 5
by Anonymous - Posted on 05 April 2024
No phone number to contact, no opening times available, nothing on the door just closed and locked. Had insoles delivered supposed to be custom which are miles too big, arch is nothing like previous and can't even contact anyone to deal with the problem.
Visited April 2024
Review titled West Hertfordshire Hospitals Therapy Unit
Replied on 05 April 2024
We are sorry to hear about your experience. If you would like us to investigate this matter further on your behalf, please contact our PALS team on 01923 217198, or email westherts.pals@nhs.net
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Review titled Well looked after
Rated 4 stars out of 5
by No - Posted on 30 May 2023
Had my shoe measured well . I was grateful that my shoes will be done quickly. But I got the unfinished shoes by post and I don’t know why they were sent to me without asking me to come in person to be fitted correctly . Please call me and make an appointment as soon as possible. Thanks
Visited April 2023
Review titled West Hertfordshire Hospitals Therapy Unit
Replied on 03 July 2023
We are sorry to hear about your experience. If you would like us to investigate this matter further on your behalf, please contact our PALS team on 01923 217198, or email westherts.pals@nhs.net