Watford General Hospital - Ratings and reviews
Reviews
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Review titled A&E
Rated 4 stars out of 5
by M Heywood - Posted on 01 February 2024
Attended early Monday morning and although A&E were very busy the staff were so kind and attentive and I was dealt with very quickly.
Visited Accident and emergency services on January 2024
Review titled Watford General Hospital
Replied on 07 February 2024
Thank you for your kind comment. We are pleased to hear that your experience at our hospital was positive and that our staff provided great care. We will pass your comments onto the team.
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Review titled Outstanding care
Rated 5 stars out of 5
by Peter - Posted on 08 February 2024
My granddaughter was taken by ambulance to the Emergency Department where she received amazing treatment. She spent time in the Children's Emergency Department, Pediatric Assessment Unit and Starfish Ward. She was treated with kindness, dignity and professionalism in all of them. All the staff including the most senior doctors, nursing staff, cleaners and volunteers looked after her and made sure she was comfortable, informed about the treatment she was receiving and delivered that treatment with kindness. All of the areas we visited were very clean and tidy and the food she received as an inpatient was appetizing and nice and hot. We were advised how to apply for reduced parking and that was handled very efficiently and very simple to do. The restaurant on site was very comfortable and welcoming and the choices and quality of food was excellent. I wish I had some way to repay the hospital staff for the kindness shown to her.
Visited Children's & Adolescent Services on January 2024
Review titled Watford General Hospital
Replied on 16 February 2024
Thank you for your kind comment. We are pleased to hear that your experience at our hospital was positive and that our staff provided great care. We will pass your comments onto the team.
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Review titled Excellent Care
Rated 5 stars out of 5
by Anonymous - Posted on 28 January 2024
Many thanks to all the staff in A&E and the AAU level 3 who looked after my 95 year old mother. Her care was exemplary. She was always treated with dignity, kindness and patience. She is now recovering at home and still singing your praises Thank you to you all.
Visited Accident and emergency services on January 2024
Review titled Watford General Hospital
Replied on 31 January 2024
Thank you for your kind comment. We are pleased to hear that your mum’s experience at our hospital was positive and that our staff provided great care. We will pass your comments onto the team.
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Review titled Excellent experience
Rated 5 stars out of 5
by John Nolan - Posted on 23 February 2024
Having just had a basal cell carcinoma removed ( 30th January 2024), I wanted to thank the doctors and nurses involved, and the staff for the excellent treatment. Not only for the medical work but for the time, courtesy and consideration they displayed. Everything happened on time and the doctor doing the procedure talked me through every stage and couldn't have been nicer. So thank you and say congratulations for the running of the department. I was very impressed. John Nolan
Visited Dermatology on January 2024
Review titled Watford General Hospital
Replied on 07 March 2024
Thank you for your kind comment. We are pleased to hear that your experience at our hospital was positive and that our staff provided great care.
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Review titled ACU
Rated 4 stars out of 5
by Anonymous - Posted on 27 January 2024
After waiting quite a few hours in A&E myself a 2 other patients were transferred to ACU. Saw a Dr within half an hour, more blood tests, another ecg and chest xray all done within an hour. Yes, I had to wait a few hours for those results to come back but seen again, re-assured and discharged by a very caring doctor. A&E and ACU all working under extreme pressures but I was treated by very polite, caring staff throughout my visit. All doing their very best in the circumstances
Visited Urgent Treatment Centre on January 2024
Review titled Watford General Hospital
Replied on 31 January 2024
Thank you for your kind comment. We are pleased to hear that your experience at our hospital was positive and that our staff provided great care. We will pass your comments onto the team.
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Review titled Poor Road Signs
Rated 3 stars out of 5
by Anonymous - Posted on 12 February 2024
Was taking an immobile person to a&e in my car and followed to Road signs to a&e. Road signs direct you to Thomas Sawyer Way (eventually approaching from Oxhey Park that is). Signs missing at thar Junction. Sinage within hospital grounds variable and eventually leads to a blockaded barrier. Would appear access to a&e drop off is actually by a different route, from Vicarage Lane. Thought signage was really poor and needs resolving quickly.
Visited Accident and emergency services on January 2024
Review titled Watford General Hospital
Replied on 16 February 2024
Thank you for your comment. We are reviewing signage around the site and are aware that it needs improving in a number of places. Unfortunately, we are unable to assist with external signage which is a matter for Watford Borough Council.
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Review titled Professional Treatment in all ways.
Rated 5 stars out of 5
by peter le huquet - Posted on 27 December 2023
My wife was admitted with a broken shoulder in the early hours of Christmas day after falling down the stairs ( no alcohol involved ). She was treated with great care, skill and shown great kindness. We left some three hours later. Just recieved a "follow up" telephone call. We are totally satisfied with their practice.
Visited Accident and emergency services on December 2023
Review titled Watford General Hospital
Replied on 11 January 2024
Thank you for your kind comment. We are pleased to hear that your experience at our hospital was positive and that our staff provided great care. We will pass your comments onto the team.
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Review titled Birthing center
Rated 5 stars out of 5
by Maria Thomas - Posted on 11 December 2023
Had both of my daughters here at the Alexandra Birthing Centre and fantastic care both times. Most recently gave birth they're 8/12/23 and i can not fault the staff. Kind, caring and thoughtful. Shout out the midwives who helped me deliver my 2nd daughter. They were absolutely amazing!! Can't praise them enough!!
Visited Maternity services on December 2023
Review titled Watford General Hospital
Replied on 20 December 2023
Thank you for your kind comment. We are pleased to hear that your experience at our hospital was positive and that our staff provided great care. We will pass your comments onto the team
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Review titled amazing services
Rated 5 stars out of 5
by Anonymous - Posted on 22 December 2023
amazing stuff from reception to dr with short seconds understand my issue and gave me accurate medical which I been suffering since 45 days
Visited Accident and emergency services on December 2023
Review titled Watford General Hospital
Replied on 11 January 2024
Thank you for your kind comment. We are pleased to hear that your experience at our hospital was positive and that our staff provided great care
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 January 2024
I attended A&E with a chest infection. I was assessed quickly and saw a Dr who was able to diagnose and then give me medication straight away. I did not have to wait around for a prescription or wait at thev pharmacy. Great one stop service. The staff dealt with me in a very caring manor.The department was very busy but all staff were great.
Visited Accident and emergency services on December 2023
Review titled Watford General Hospital
Replied on 11 January 2024
Thank you for your kind comment. We are pleased to hear that your experience at our hospital was positive and that our staff provided great care. We will pass your comments onto the team.