Skip to main content

Tiverton and District Hospital - Ratings and reviews

Reviews

Displaying 1 to 10 of 14

  1. Review titled Fobbed off with a collapsed lung!

    Rated 1 star out of 5

    by Ebony - Posted on 28 November 2023

    My brother was seen in Castle Place practice and the Dr said they could hear an air leak. With my 26 year old brothers history of a collapsed lung 8 months ago this was a massive concern. Dr sent my brother to Tiverton Hospital to have a X-Ray urgently. The receptionist said the X-ray was closed now. So we asked to be seen in urgent care as it was only 6pm and isnt due to close until 8pm. The receptionist said they were seeing any more patients and sent us to Exeter. No thought or consideration to the fact my brother could potentially have a reoccurring collapsed lung which he almost died from in March. With 1 in 3 chances of it happening again within 12 months. No one checked him, no urgency at all. Exeter hospital were disgusted that we were just sent to A&E and had to wait 1 hour 30 mins just to be triaged with a potential life threating condition. Awful awful service!!!!!!

    Visited Don't know on November 2023

    Report as unsuitable

    Tiverton and District Hospital has not yet replied.


  2. Review titled Appointment

    by robby1 - Posted on 30 October 2023

    I had excellent experience at my appointment, it was 1st class. the young lady who saw me for my hearing aid fitting was very efficient, sorry I didnt get her name. She was very understanding as I am an elderly gentleman who suffers with their hearing. Thank you.

    Visited October 2023

    Report as unsuitable

    Provided by Care opinion

    Review titled Tiverton and District Hospital

    Replied on 30 October 2023

    Dear robby1, Thank you for taking the time to share your experience at the Tiverton & District Hospital. I am delighted to hear that you are so happy with the care you have received and would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received and are an encouragement to staff. Kind regards Karen Facey Royal Devon University Healthcare (Eastern)

    Report as unsuitable

    Provided by Care opinion


  3. Review titled Good experience

    Rated 5 stars out of 5

    by Josh - Posted on 26 January 2023

    Had a minor operation at this hospital. Couldn't have gone any smoother. Everyone I met was kind and professional. From the ward nurses to the anaesthetist and the surgeon.This was my first time having a general anaesthetic so I didn't know what to expect but was pleasantly surprised. Can happily recommend this hospital

    Visited General Surgery on January 2023

    Report as unsuitable

    Review titled Tiverton and District Hospital

    Replied on 03 March 2023

    Dear Josh, Thank you for taking the time to share your experience at the Tiverton & District Hospital. I am delighted to hear that you are so happy with the care you have received and would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received and are an encouragement to staff. We hope you are doing well. Kind regards Sonya I Lucky PALS office Royal Devon University Healthcare (Eastern)

    Report as unsuitable


  4. Review titled Efficient and friendly

    Rated 5 stars out of 5

    by Andy - Posted on 03 January 2023

    I attended the department for a non urgent scan and was seen on time, with all staff being friendly and helpful. At such a difficult time for the NHS it was great to have such a good experience. Thank you.

    Visited Diagnostic Imaging on January 2023

    Report as unsuitable

    Review titled Tiverton and District Hospital

    Replied on 05 January 2023

    Dear Andy, Thank you for taking the time to share your experience at the Tiverton and District Hospital. I am delighted to hear that you are so happy with the care you have received and would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received and are an encouragement to staff. Kind regards Sonya I Lucky PALS office Royal Devon University Healthcare (Eastern)

    Report as unsuitable


  5. Review titled Excellent service and care

    Rated 5 stars out of 5

    by Elaine Brown - Posted on 15 December 2022

    I was referred to Tiverton for an Endoscopy and Colonoscopy. The 3 day prep for this procedure presents anxiety. I received excellent care and service in this small unit. Very efficient and every step was explained to me. A special mention to Katie who was with me at every stage. It is an unpleasant procedure but it was executed quickly and very professional. The theatre staff and doctor were very supportive to me for what is an invasive procedure. Thank you to all the staff

    Visited Gastrointestinal and Liver services on December 2022

    Report as unsuitable

    Review titled Tiverton and District Hospital

    Replied on 16 December 2022

    Dear Ms Brown, Thank you for taking the time to share your experience at the Tiverton and District Hospital. I am delighted to hear that you are so happy with the care you have received and would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received and are an encouragement to staff. If you wish to convey this compliment to Katie, please write to us at rduh.pals-eastern@nhs.net and we will log it. Kind regards Sonya I Lucky PALS office Royal Devon University Healthcare (Eastern)

    Report as unsuitable


  6. Review titled Really great service

    Rated 5 stars out of 5

    by Philip James Adams - Posted on 05 October 2022

    The care and kindness I received was excellent from the Consultant and Nurses from start to finish could not have been better thank you all very much

    Visited Gastrointestinal and Liver services on October 2022

    Report as unsuitable

    Review titled Tiverton and District Hospital

    Replied on 12 October 2022

    Dear Mr Adams, Thank you for taking the time to share your experience at the Tiverton and District Hospital. I am delighted to hear that you are so happy with the care you have received and would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received and are an encouragement to staff. Kind regards, Sonya I Lucky Patient Experience Officer PALS Office

    Report as unsuitable


  7. Review titled Great practice and wonderful staff

    Rated 5 stars out of 5

    by sammy vokes - Posted on 21 November 2022

    I would recommend any new mother to use tiverton maternity unit for supportive after care. We needed a bit of extra support with breast feeding and I cannot fault the staff, they were very caring and were so supportive and gave us the tips and extra confidence for breast feeding. Staff were amazing!

    Visited Maternity services on October 2022

    Report as unsuitable

    Review titled Tiverton and District Hospital

    Replied on 22 November 2022

    Dear Sammy Vokes, Thank you for taking the time to share your experience. Congratulations on the new arrival. Hope both of you are doing ok. I am delighted to hear that you are so happy with the care you have received and would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received and are an encouragement to staff. Kind regards Sonya I Lucky PALS office Royal Devon University Healthcare (Eastern)

    Report as unsuitable


  8. Review titled Minor injuries, waste of time

    Rated 1 star out of 5

    by Christina Miles - Posted on 25 October 2022

    I was sent to minor injuries by my GP after a car accident. Was seen by a nurse who was blunt,rude and extremely unhelpful. Effectively as I could bear weight I shouldn't have been there and was told to "get a massage or see a chiropractor or something". well as I wasn't told what's wrong how would I know which one? No help with pain relief or general advice either and injury aggrevated sat waiting on hard chair. Terrible experiance.

    Visited Don't know on October 2022

    Report as unsuitable

    Review titled Tiverton and District Hospital

    Replied on 03 November 2022

    Dear Ms Miles, Thank you for sharing your experience. I am sorry to hear about it. Unfortunately, we do not oversee the managing of this service. It is managed by the South Western Ambulance Service and you can either log this on line within their complaints procedure, or contact their PALS Dept (01392 261585) who will be happy to assist with your concerns. Their email address is: patientexperience@swast.nhs.uk Kind regards, Sonya I Lucky PALS office Royal Devon University Healthcare (Eastern)

    Report as unsuitable


  9. Review titled Painful experience

    Rated 3 stars out of 5

    by Anonymous - Posted on 23 August 2022

    I went for a colonoscopy last week, Wednesday 17th August in the afternoon. Nice hospital and friend allowed to stay in the waiting room. Staff were lovely but the sedative didn't work and the whole experience was very painful. Even got cramping and pains now a week later. Had to lay on side, then front and then on my back. The nurse who stood by me was very kind but it was agonising.

    Visited Gastrointestinal and Liver services on August 2022

    Report as unsuitable

    Review titled Tiverton and District Hospital

    Replied on 23 August 2022

    Dear Anonymous, Thank you for taking the time to share your experience at the Tiverton and District Hospital. I hope you are feeling better now. Your comments will be passed on to the relevant department. If you would like to contact us further please do not hesitate to call our Patient advice and liaison service on 01392 402093 or via email at rde-tr.PALS@nhs.net. Kind regards, Sonya I Lucky Patient Experience Officer PALS Office

    Report as unsuitable


  10. Review titled Wonderful Service

    Rated 5 stars out of 5

    by Stephen M-H - Posted on 12 August 2022

    The two nurses who looked after me were fantastic. Caring, attentive and with a calming influence. The consultant who performed the procedure was clear, caring and exactly what you need. The room and facilities were very clean, modern and tidy. A very well run operation from start to finish. Well done Tiverton Hospital

    Visited Gastrointestinal and Liver services on August 2022

    Report as unsuitable

    Review titled Tiverton and District Hospital

    Replied on 16 August 2022

    Dear Mr M-H, Thank you for taking the time to share your experience at the Tiverton Hospital. I am delighted to hear that you are so happy with the care you have received and would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received and are an encouragement to staff. Thank you Kind regards, Sonya I Lucky Patient Experience Officer PALS Office Royal Devon University Healthcare NHS FT

    Report as unsuitable