The Beaumont Hospital
Old Hall Clough, Chorley New Road, Lostock, Bolton, Lancashire, BL6 4PAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Superb caring service
Rated 5 stars out of 5
by Ian - Posted on 22 May 2024
Thanks for being kind, considerate and professional, during my time spent at Beaumont Hospital, Bolton.
Visited Orthopaedics on May 2024
The Beaumont Hospital has not yet replied.
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Review titled Great staff and treatment
Rated 5 stars out of 5
by John O'Connor - Posted on 10 April 2024
Booking in was easy and I was taken to my room. From there two of the female staff looked after me. The treatment went smoothly and was done with care. My thanks to all therefore looking after me
Visited Diagnostic Endoscopy on April 2024
The Beaumont Hospital has not yet replied.
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Review titled really positive experience
Rated 5 stars out of 5
by Edith Tunstall - Posted on 07 June 2024
I imagined all sorts of unpleasant things about having an operation, but from start to finish of the entire process, I met and dealt with professional people who gave me confidence and reassurance , From the initial information gathering and health checks, to the procedures during the operation. The after care was just as positive, and I can.t thank everbody involved enough for what was a first class experience.
Visited Orthopaedics on April 2024
The Beaumont Hospital has not yet replied.
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Review titled If I Could Get Through I Might Use This Service
Rated 3 stars out of 5
by Andrew - Posted on 15 April 2024
I have tried to speak to someone regarding a potential treatment, 20 minutes and holding!!! I can get through to my NHS surgery quicker, this is supposed to be a private and superior service...I am not filled with confidence to pay for service I might not get. 22 Minutes and waiting. Will try BUPA
Visited Don't know on April 2024
Review titled The Beaumont Hospital
Replied on 17 April 2024
Hello Andrew, thank you for taking the time to leave us this feedback. We are sorry that you had difficulties trying to get through to speak to someone at the hospital. We have had intermittent issues with the phone lines recently however these issues have now been resolved. We would be delighted to talk to you about potential treatment, if this is something you are still interested in. Please give the team a call and thank you for raising this with us. Take care.
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Review titled Awful service
Rated 1 star out of 5
by Anonymous - Posted on 22 April 2024
We came to emergency area in Beaumont hospital because a screen fall out in the head of my girlfriend and the doctor decide to make a blood test, which take more than 7 hours to be done. After that they realised they have to do a A C Twhich is clear the first option when you get this kind of situation. Is been more than 3 hours and we still waiting for that. When we asked the nurse if everything is ok she just said laughing on us “you are not on holidays” which kind of professionalism is that???? All this time provoked to my girlfriend a big painful and nausea which could be unnecessary if they did at the beginning the A C T and not the blood test. This is not a restaurant that the food can be better or the service, we are talking about health, and this should be a priority. Is been one of the worst experiences in my live being in a hospital.
Visited Don't know on April 2024
Review titled The Beaumont Hospital
Replied on 24 April 2024
Hello, Thank you for reaching out to us. My name is Lou and I’d like to assist you. I work at the Beaumont Hospital in Bolton, which is part of Circle Health Group. In your message, you kindly advised us that you’d received emergency treatment at the Beaumont Hospital however, we do not have an emergency facility at our hospital. There is a Beaumont Hospital in Dublin but this is not part of Circle Health Group – it is part of the Health Service Executive in Ireland. You can view the hospitals details on their website, here https://www2.hse.ie/services/find-urgent-emergency-care/beaumont-hospital-emergency-department/. You can also view all of Circle Health Group’s hospitals on our website, here https://www.circlehealthgroup.co.uk/hospitals If your NHS review does involve Circle Health Group in any way, I’d be more than happy to look into your comments to understand what happened in your case. However, if your review is for the Beaumont Hospital in Dublin, please could I ask for you to delete the review from our page? I hope to hear from you soon. Kind regards, Lou
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Review titled Fantastic hospital
Rated 5 stars out of 5
by Anonymous - Posted on 16 March 2024
Attended for a full hysterectomy and ovaries and fallopian tubes removed. The staff was amazing! Especially the nurses and consultant. Nothing was too much trouble. The consultant was excellent in explaining my procedure and the pain management afterwards. I would highly recommend this hospital to anyone needing a gynaecologist.
Visited Gynaecology on March 2024
Review titled The Beaumont Hospital
Replied on 19 March 2024
Hello there, thank you for taking the time to leave us your feedback. We hope you are recovering well. We're delighted to hear that you found the team to be amazing! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and take care.
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Review titled Excellent hospital with kind and friendly staff
Rated 5 stars out of 5
by Anonymous - Posted on 11 December 2023
Everyone was so kind and put me at ease. I was looked after very well. The receptionist, porter, nursing staff, anaesthetist and surgeon were excellent and very friendly. Everything was explained very clearly to me. I was very impressed with the whole team. The food was good too.
Visited Gastrointestinal and Liver services on December 2023
Review titled The Beaumont Hospital
Replied on 14 December 2023
We really appreciate you taking the time to leave us such a lovely review, and will be more than happy to pass on your comments to our team who will be thrilled. Thanks again, have a great day!
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Review titled Great hospital
Rated 5 stars out of 5
by Samantha Appleyard - Posted on 03 December 2023
I came in has a day patient they couldn't do enough forme made me feel relaxed and at ease staff where all pleasant and helpful food and drink after operation lovly
Visited Don't know on December 2023
Review titled The Beaumont Hospital
Replied on 07 December 2023
We're really pleased that we were able to make your time with us relaxed Samantha. Being in hospital can make anyone anxious and stressful, so we appreciate you letting us know how we have helped with your experience.
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Review titled Terrible conduct
Rated 1 star out of 5
by Anthony knight - Posted on 30 January 2024
Had a consultation and ct scan with balloon sinuplasty in mind(recommended by a previous ENT consultant in letter)Received the price for procedure in which I agreed with in conversation with patient liaison officer.I was not contacted again for dates fo follow up appointments or dates for procedure, after chasing and numerous phone calls I hit a brick wall,not one person has tried to contact me since. Both consultation and ct scan was paid for by myself as I was desperate for some relief from chronic issues. I feel so cheated and perplexed by this experience,my mental health is also at a all time low because of this experience.
Visited Ear, Nose & Throat on November 2023
The Beaumont Hospital has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Karen Baker - Posted on 28 February 2023
Had a ct scan yesterday. The service was seamless, on time and very quick. Staff were lovely, friendly and knowledgeable
Visited Don't know on February 2023
Review titled The Beaumont Hospital
Replied on 05 August 2023
Thank you for sharing your experience on here Karen, for others to see. Thank you also for the kind comments you have made about the service and the staff who helped you. They are really appreciated.
Information supplied by Circle Health Group Limited