The Beaumont Hospital
Old Hall Clough, Chorley New Road, Lostock, Bolton, Lancashire, BL6 4PAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 16 May 2025
I have been in for a day care surgery all aspects of the care have been excellent. The staff explained their aspects of the surgery and the health care assistant assigned to me was lovely.
Visited Orthopaedics on May 2025
Review titled The Beaumont Hospital
Replied on 22 May 2025
Hello, thank you so much for your positive comments about The Beaumont Hospital! Please don't hesitate to reach out if there's anything additional we can do for you. Best wishes, the Beaumont Hospital team.
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Review titled Great teamwork
Rated 5 stars out of 5
by Janette Richardson - Posted on 21 May 2025
The team who looked after me, were lovely. I was very anxious about the whole procedure but they were so friendly and put me at ease, explaining everything along the way, lots of smiles from them and they looked after me exceptionally well. They gave me everything I needed and nothing was too much trouble or a silly question.
Visited General Surgery on May 2025
Review titled The Beaumont Hospital
Replied on 23 May 2025
Hello Janette, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Beaumont Hospital. Our team always try to explain everything in full, to ensure all of our patients understand their treatments. Best wishes, the Beaumont Hospital team.
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Review titled Professional and empathetic first impression.
Rated 5 stars out of 5
by Catherine Hurst - Posted on 13 May 2025
It was a pleasure to meet your Registered Nurse this morning, for my Pre-Op Assessment. She was extremely caring and meticulous with her assessment. My future appointments with the hospital were arranged with consideration of my circumstances. All of my questions were answered, and hopefully, I will be less nervous with regards to my forthcoming hip replacement operation.
Visited Orthopaedics on May 2025
Review titled The Beaumont Hospital
Replied on 21 May 2025
Hello Catherine, we're delighted to hear that your experience during the Pre-Op Assessment was positive and that our team made you feel cared for and supported. Ensuring our patients feel comfortable and informed is always our top priority. We're glad we could help ease some of your concerns ahead of your hip replacement and we wish you all the very best for your upcoming procedure and a smooth recovery! Best wishes, the Beaumont Hospital team.
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 05 May 2025
I had an hernia procedure and attended Beaumont hospital. I had a really good experience here. The staff from start to finish were really good, they were welcoming, attentive, gave clear instructions and the care was brilliant. A special mention to the health care assistants.
Visited General Surgery on May 2025
Review titled The Beaumont Hospital
Replied on 08 May 2025
Hello, we're happy to hear you found our staff to be so supportive during your experience here at The Beaumont Hospital, the patients experience is an important part of our care. Best wishes, the Beaumont Hospital team.
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Review titled Pre Op
Rated 5 stars out of 5
by Stephen Hobson - Posted on 16 April 2025
Absolutely first class pre-op -very professional making me feel very much at ease. Everything went well and no waiting around.
Visited Orthopaedics on April 2025
Review titled The Beaumont Hospital
Replied on 20 April 2025
Hello Stephen, thank you for taking the time to let us know how we did. We wish you all the best for your procedure! Best wishes, the Beaumont Hospital.
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Review titled Great hospital
Rated 5 stars out of 5
by Anonymous - Posted on 08 April 2025
Soon has i entered the hospital the staff from the minute I entered to the minute I left was brilliant and the food was good too
Visited General Surgery on April 2025
Review titled The Beaumont Hospital
Replied on 12 April 2025
Hello, we're happy you found our staff to be so supportive during your experience here at The Beaumont Hospital. If there is anything else we can do for you, please do not hesitate to contact us, the Beaumont Hospital team.
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Review titled Great practice
Rated 5 stars out of 5
by Lorraine Tickle - Posted on 09 April 2025
The staff , doctors physio and all others staff wear fantastic really friendly happy very helpfull and could not do enough for you . I would recommend this hospital to anyone . I felt really comfortable and at ease through out my stay . Fantastic place
Visited Orthopaedics on April 2025
Review titled The Beaumont Hospital
Replied on 20 April 2025
Hello Lorraine, we're happy you found our staff to be so supportive during your experience here at The Beaumont Hospital. Thank you for the recommendation, if there is anything else we can do for you please don' hesitate to reach out, the Beaumont Hospital team.
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Review titled Friendly Staff
Rated 4 stars out of 5
by Anonymous - Posted on 03 May 2025
After my consultation ,nurses looked after me with questions and tests.Making me feel at ease the whole time.
Visited Gynaecology on March 2025
Review titled The Beaumont Hospital
Replied on 08 May 2025
Hello, we're happy to hear you found our staff to be so supportive during your experience here at The Beaumont Hospital, the patients experience is an important part of our care. Best wishes, the Beaumont Hospital team.
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Review titled Good physiotherapy but poor communication
Rated 4 stars out of 5
by Anonymous - Posted on 12 January 2025
Following a consultation with an orthopaedic surgeon I was advised to have some physiotherapy for my hip problem. Without my knowledge an appointment was made for me at Beaumont hospital, but as I received neither letter or e-mail regarding this appointment I obviously failed to attend. Approximately 2 months later I got a phone call telling me that I had missed the appointment and asking if I would like to arrange for another. I explained that no one had told me about this first appointment, but agreed a date for a new one. This I attended, but again received no letter or e-mail confirming the appointment, nor a telephone reminder the week before as happens with the Royal Bolton Hospital. All subsequent appointments were agreed with the physiotherapist at the end of each session, but no confirmation letters, e-mails or reminders were ever received. Beaumont Hospital really needs to get its act together and improve its (non-existent) patient communication.
Visited Orthopaedics on January 2025
Review titled The Beaumont Hospital
Replied on 04 February 2025
Thank you for sharing your feedback. We’re sorry to hear about the difficulties you've experienced with communication regarding your appointments. We understand how frustrating it can be to feel out of the loop, especially when it comes to important appointments. It is good to hear that your future appointments have been arranged with your physiotherapist and we will pick up with the team to ensure that future patients have clear and timely communication and reminders about their appointments. We appreciate you bringing this to our attention and hope to provide you with a smoother experience moving forward and if you have any further concerns, please don’t hesitate to reach out to us directly.
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Review titled Professional and friendly
Rated 5 stars out of 5
by Christine Melanie Keenan Walto - Posted on 11 March 2025
I was made to feel at ease and I felt confident that I would receive the best possible treatment. Not only with the surgical team but with the nursing and the aftercare. I was particularly impressed with the Physiotherapists.
Visited Orthopaedics on January 2025
Review titled The Beaumont Hospital
Replied on 17 March 2025
Christine, thank you for your kind review; we will pass along your comments to the team here at The Beaumont Hospital! Thanks again for taking the time to leave us this information about your recent visit.
Information supplied by Circle Health Group Limited