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Tewkesbury Community Hospital - Ratings and reviews

Reviews

Displaying 1 to 3 of 3

  1. Review titled Excellent service, So caring

    Rated 5 stars out of 5

    by Susan - Posted on 16 January 2024

    I had cataract surgery on the 9th January 2024. I was so scared as I have had awful experience at another Hospital. The care I received at the Elmbury Suite was excellent . The nurses at this Tewkesbury hospital were kind caring reassuring and everything was done to make me comfortable. I can never thank them enough. With out them I couldn't have had the courage to have the operation.

    Visited Ophthalmology on January 2024

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    Tewkesbury Community Hospital has not yet replied.


  2. Review titled MIIU

    Rated 5 stars out of 5

    by Katharine Pearce - Posted on 02 September 2023

    I visited today (02.09.23) and received exemplary care. I called ahead first, as recommended but prebookable appointments had finished (5pm) but was advised to go along as a walk in. When I arrived I was promptly greeted by a Nurse/HCA and my details were taken. Within 10 minutes I was having obs and around 15 mins later I was having my consultation with a ANP. All of the staff I encountered were friendly and the care I received was very good. I left with antibiotics and thankful that the service was available and easily accessible. Thank you so much.

    Visited Don't know on September 2023

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    Tewkesbury Community Hospital has not yet replied.


  3. Review titled MIIU

    Rated 5 stars out of 5

    by Vicki - Posted on 11 June 2023

    Visited at 8am on a Sunday morning with severe tonsillitis. In and out within 45 mins with antibiotics given on the scene. The only thing I wasn’t blown away by, was the smell outside the hospital, the ventilators and generators seemed to portray a scent of dampness across the whole car park, this wasn’t pleasant. Inside everywhere seemed clean and the staff were disinfecting all equipment after use etc. however, I’m the waiting room there were 2 woodlice, 2 spiders and and ant I saw crawling around the floor of the waiting room. I understand bugs, especially things such as spiders often live indoors but this seemed to be an excess amount of insects inside, in the hospital waiting room. It didn’t make me feel very comfortable and made me wonder what was attracting so many in the 15 mins that I was in the waiting room.

    Visited Don't know on June 2023

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    Review titled Tewkesbury Community Hospital

    Replied on 26 June 2023

    Dear Vicki, Thank you for your feedback – I am pleased that you were happy with the care provided by MIiU. The other comments you made have been passed on to the relevant staff for review. If we can be of any further assistance, please contact us on 0300 421 8313 or via experience@ghc.nhs.uk. Kindest regards, Amy Pelling Patient and Carer Experience Team Administrator Gloucestershire Health and Care NHS Foundation Trust

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