Stroud General Hospital - Ratings and reviews
Reviews
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Review titled A fabulous Endoscopy team at Stroud General Hospital
Rated 5 stars out of 5
by Tracey White - Posted on 12 March 2024
From beginning to end, the process was flawless, timely, the whole team were so attentive, caring & friendly… it made a not very nice procedure so much more bearable, thank you all
Visited Diagnostic Endoscopy on March 2024
Stroud General Hospital has not yet replied.
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Review titled Perfect from start to finish
Rated 5 stars out of 5
by Anonymous - Posted on 12 February 2024
Amazing service all the way through for my little one with a bump on his head. Even received a teddy to enhance the experience. Very professional with a child focused approach. Answered all questions and thorough check over. Thank you very much for the experience.
Visited Children's & Adolescent Services on January 2024
Stroud General Hospital has not yet replied.
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Review titled Human compassion
Rated 5 stars out of 5
by Anonymous - Posted on 24 July 2023
I accompanied a relative last week in The Out Patient Department in Opthalmology at Stroud General Hospital. The Consultant couldn’t do enough, even though he was incredibly busy, he took time to thoroughly explain a complicated diagnosis. His patient received professional kind, care. This is the NHS at its absolute best !
Visited Ophthalmology on July 2023
Review titled Stroud General Hospital
Replied on 25 July 2023
Many thanks for your review, I am glad you had such a good experience. I will pass your kind words onto the team in Stroud whom I am sure will be very appreciative.
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Review titled Receptionist
Rated 1 star out of 5
by Anonymous - Posted on 24 March 2023
Awful woman at reception, god help anyone who is seriously ill coming here and having to deal with her!!! So rude and obnoxious, what a shame that one has this to deal with as the nurses are lovely. In fact she was asking for my private medical details when she has no right. An absolutely awful woman!!!!
Visited Don't know on March 2023
Review titled Stroud General Hospital
Replied on 28 March 2023
Dear patient, Thank you for taking the time to share your experience – I am very sorry to hear it was not a completely positive one. If you would like to discuss this further, please contact me via experience@ghc.nhs.uk, or on 0300 421 8313 and in the meantime, I will share your feedback with our matron. Best wishes, Toni Cooper Senior PALS Officer Gloucestershire Health and Care NHS Foundation Trust
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Review titled Wonderful course of treatment
Rated 5 stars out of 5
by Ian Norman McPherson - Posted on 16 January 2023
Today's visit was part of a course of treatment, starting last year, for pain in my lower spine and hips. Right from the start, my treatment by my physiotherapist has been wonderful. The initial diagnostic session impressed me by the quality of questioning, listening, observation and responsiveness. The x-ray department then produced the needed scans with kind and prompt efficiency. My exercises have always taken appropriate account of my age (in my 80s) and abilities. Exercises have been introduced and developed gradually, letting me work at a pace I could cope with, was in control of, and happy with. Efficient notes have been taken for each session, with later discussion and assessment well-informed by these. If I needed, I could ring in for advice or a change of plan. The results have been mostly gradual, but so worthwhile. Some pain has gone and some reduced to much more manageable proportions. There are various unlooked-for excellent "side-effects", including lower blood-pressure, better tuning of my general muscular framework, and improved disposition and inclinations. In summary, this is a wonderful, life-changing course of treatment, calling for a big "Thank you" to all involved in any way, and especially to my wonderful physiotherapist. I shall maintain all these exercises with benefit and pleasure, as well as good memories.
Visited Physiotherapy on January 2023
Stroud General Hospital has not yet replied.
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Review titled Superb treatment
Rated 5 stars out of 5
by Anonymous - Posted on 23 November 2022
From entering the hospital through to the treatment received I have nothing but praise for the staff. I was made to feel comfortable on the ward and the procedure was explained professionally. The operation was done quickly and painlessly (much to my relief). Overall the surgeon and staff were fantastic, a true credit to the NHS.
Visited Urology on November 2022
Stroud General Hospital has not yet replied.
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Review titled Car parking
Rated 3 stars out of 5
by Frustrated - Posted on 14 July 2022
Was extremely disappointed today when I did a trial ready for appointment tomorrow. The disabled car parking taken up by mobile scanner. Sowas very worried about where I would be able to park. Have to report that since then. My appointment has been changed to a phone call.
Visited Don't know on July 2022
Review titled Stroud General Hospital
Replied on 28 July 2022
Dear patient, Thank you for taking the time to leave a review - I'm very sorry that you were unable to park in the accessible spaces due to the mobile scanner being parked there and will pass your feedback on to the relevant team. If you would like to raise any additional issues, or would like feedback on this matter, please contact us on 0300 421 8313 or via experience@ghc.nhs.uk. Best wishes, Toni Cooper, Senior PALS Officer Patient and Carer Experience Team