Stafford Hospital - Ratings and reviews
Reviews
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Review titled No one answers the phone.
Rated 4 stars out of 5
by Anonymous - Posted on 18 April 2024
I have been ringing on and off since 9am this morning to the Stoke hospital. I have rang Physiotherapy Department and the main switch board. No one at the hospital is picking up the phone. This isn't the first time I have had this trouble, I rang one or two weeks ago the same no answer problem. Today I have also been ringing Stafford hospital in the hope main switchboard will answer. But no , this is ridiculous. I dont even have an email to contact . What do I do? There are receptionist's , doctors secretary's and main switchboard operators , throughout a whole day not one person answers.
Visited Don't know on April 2024
Stafford Hospital has not yet replied.
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Review titled Caring, efficient service
Rated 5 stars out of 5
by Harriet - Posted on 20 April 2024
All the staff were friendly and welcoming. I was seen by the consultant quickly who was friendly and efficient. The health care assistants and nurses were also really friendly and I felt very well taken care of. I think the is is the bet A&E experience I could have had.
Visited Accident and emergency services on April 2024
Stafford Hospital has not yet replied.
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Review titled Excellent Care
Rated 5 stars out of 5
by Anonymous - Posted on 25 March 2024
My husband came into A&E last week and I am entirely grateful for the care and professionalism which was provided by the whole of the team which started with the receptionist, triage nurse, nursing and consultant teams who recognised how ill he had become and quickly gave a diagnosis and medical intervention.
Visited Accident and emergency services on March 2024
Stafford Hospital has not yet replied.
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Review titled Fantastic Care
Rated 5 stars out of 5
by Anonymous - Posted on 30 March 2024
I recently had a knee replacement operation at Stafford hospital, Elective Orthopaedic Ward. The care and attention I received whilst there was outstanding. I can’t praise all the staff from consultant to ward cleaner more highly. Thank you.
Visited Orthopaedics on March 2024
Stafford Hospital has not yet replied.
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 07 March 2024
The staff could not do enough for me so pleased with everything from start to finish everything explained
Visited Gynaecology on February 2024
Stafford Hospital has not yet replied.
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Review titled Mixed review but constructive.
Rated 3 stars out of 5
by Anonymous - Posted on 11 February 2024
My Mother has been admitted a few times due to respiratory issues. She has had good and bad experiences. Some great staff, some harsh. This time around, she says that she has met some lovely Nurses. However, the hospital needs to put more focus on nutrition. How can one get a speedy recovery with food that is not nutritious. My Mother was told that there was not a vegetarian option meal for her one day and this is not acceptable. Food is often overcooked, therefore nutritional value is lost. If you want patients to get out and recover quickly, nutrition is important. Sugary fatty foods will not heal the body but rather add to further issues. The most important part of healing is nutrition and most diseases begin in the stomach. Also it would be nice if the Physical Therapists were a little more patient and listen when the patient says that they are having difficulty with mobility. Not all patients are pretending and would love to run out of the hospital let alone walk if their bodies allowed them to. On a final note, I pray for improvement and protection of staff and patients; that there will be compassion always. Every individual is important.
Visited Respiratory Medicine on February 2024
Stafford Hospital has not yet replied.
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Review titled First class care
Rated 5 stars out of 5
by alison devine - Posted on 14 January 2024
I came into A&E via ambulance ,I felt unwell and crashed my car. From the front door I was treated with kindness and respect. I was settled into B bay, there were mostly older people in there,some of which were frail and confused. I witnessed compassionate care from all staff towards those patients...it was heartwarming. Throughout the hours that I was in the department, my treatment was exemplary. Thank you to everyone...you do a fantastic job
Visited Accident and emergency services on January 2024
Stafford Hospital has not yet replied.
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Review titled Masks should be asked to be worn in respiratory cases
Rated 3 stars out of 5
by Anonymous - Posted on 15 January 2024
I was admitted ? Heart attack ecg fine so was left in waiting room .It was Xmas eve waiting room had respiratory cases I had a mask on anyway .After ten was asked to move into the other a and e waiting room a very small room .Me being the only one without a respiratory problem and the only one wearing a mask .The patients had been talking how ill they were etc . I was in that small room for about an hour when I then spoke to a member of staff .I said making me sit with them I was not happy about .I was then told to sit in the corridor.That was the 24 th dec I have now been off work with there exact same symptoms since the 2 nd .i have had to cancel an operation i have waited for for over ten months .The staff I have no complaints about but the system of being in with patients that obviously were very ill .I like I say have now been to the drs several times which is dr time which could of been avoided as you can imagine I’m not happy . I could have ended up using a bed which you have shortages of .I could not of caught this anywhere else I’ve remained at home with my my chest pain which is a rota cuff problem —-this in all could of been avoided with common sense
Visited Accident and emergency services on December 2023
Stafford Hospital has not yet replied.
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Review titled Exemplary Service Received
Rated 5 stars out of 5
by Anonymous - Posted on 27 November 2023
My elderly mother fell and broke her wrist. She needed to be taken by ambulance to Accident and Emergency and then admitted to AMU. Following that she required visits to the fracture clinic. The hospital was so clean and all staff we came across efficient, friendly, professional and polite. All staff went above and beyond to help my mother she was so grateful. We would like to express how impressed we were with the care at this hospital. Couldn't be better. We are so fortunate to have this service. Also a most kind ambulance man saw that my mother was struggling to walk when I went to fetch the car for her to take her home. He fetchef a wheelchair for her and brought her to me car and helped her in including the seat belt. Such kind staff. Thank you!
Visited Don't know on November 2023
Stafford Hospital has not yet replied.
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Review titled Parkinson's patients need medication on time
Rated 3 stars out of 5
by LPW - Posted on 02 January 2024
I stayed on ward one at this hospital. I suffer from parkinson's disease. Medication should be given for parkinson's at specific times. I asked a nurse for my medication which was over an hour and half late. She was extremely rude to me when I asked for my medication saying it was a joke I became very upset by her manner. I did contact the hospital because staff members should be aware of timing's for parkinson's medication
Visited Don't know on November 2023
Stafford Hospital has not yet replied.