St Bartholomew's Hospital - Ratings and reviews
Reviews
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Review titled Great Team!
Rated 5 stars out of 5
by Debra Kaylor - Posted on 26 March 2023
I cannot speak highly enough about the care I recieved during my stay at Barts on the cardiology wards. I suffered an heart attack and was then found to have kidney damage. The team put me at ease and the care was amazing! I had my angiogram 14 days after my heart attack, as it was delayed due to the kidney damage and I cannot than them enough. Such an amazing team of kind and caring professionals that just don't stop working! Nothing is too much trouble for them and they all walk around smiling! I really cannot thank them enough! Brilliant hospital.
Visited Cardiology on March 2023
St Bartholomew's Hospital has not yet replied.
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Review titled Quick & helpful service
Rated 5 stars out of 5
by Anonymous - Posted on 25 March 2023
I attended the drop-in x-ray service, expecting a long wait. I was pleasantly surprised to be seen within minutes. Staff were pleasant, helpful, and, most importantly, deaf-aware. I would recommend this service.
Visited Don't know on March 2023
St Bartholomew's Hospital has not yet replied.
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Review titled No resolution
Rated 2 stars out of 5
by Anonymous - Posted on 03 January 2023
My time here was quick, maybe due to no patients. During my time I felt I was rushed so doctors could get out the door. No resolution to my health, just many possibilities of what it could be. So I still do not know my condition and I feel I wasn’t believed.
Visited Pain Management on January 2023
St Bartholomew's Hospital has not yet replied.
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Review titled Compassion Fatigue
Rated 3 stars out of 5
by Anonymous - Posted on 06 November 2022
I have attended Paget ward for chemotherapy throughout this year 2022 and I continue to attend. I am very ill and my cancer is terminal. Sadly I have found the nursing staff of Paget to be without compassion and perhaps fatigued by this. Paget is run like a chemotherapy factory. There is no time for questions or discussion, no reassurance and more often than not patients wait over 1 and half hours for treatment without explanation or apology. This ward is on over load and whilst the administration of chemotherapy is accurate the environment itself is depressing and staff unhelpful.
Visited Oncology - Clinical on October 2022
St Bartholomew's Hospital has not yet replied.
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Review titled Catheter ablation for atrial fibrillation
by Fortunate1 - Posted on 06 September 2022
I was admitted for a catheter ablation at the beginning of September at Bart’s as a day case on the NHS. The way I was treated from start to finish by nurses, healthcare assistants, doctors and the pharmacist was exemplary. The consultant who performed the procedure and his team were kind, communicated well with me throughout the procedure (done under sedative) and responsive. Straight after the procedure I was offered food, which was welcome and good. Against expectation I needed to stay in overnight. The nurses were kind, professional and good humoured throughout. Good teamwork and mutual support and respect between colleagues was consistently evident throughout my stay. At all times I felt reassured, genuinely cared for and above all, safe. Unfortunately, in my opinion, good news stories about the NHS don’t sell newspapers or attract web traffic or tv viewers so we typically only hear the bad stuff. My experience was extraordinarily good and whilst I appreciate that this isn’t the case for everyone, we should recognise when the NHS is excellent.
Visited August 2022
Provided by Care opinion
Review titled St Bartholomew's Hospital
Replied on 06 September 2022
Dear Fortunate1 Thank you for taking time to contact us with feedback. We are pleased that you are happy with the care provided at St Bart Hospital. We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. We would like to share your kind words with the team that took care of you and would like to request that you email your details to sbhpals.bartshealth@nhs.net We look forward to hearing from you Kind regards Central Complaints Team
Provided by Care opinion
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Review titled Brilliant.
Rated 5 stars out of 5
by Anonymous - Posted on 26 December 2022
Partener had a new valve and bypass surgery done together. Brilliant staff and surgeons who looked after him and sent him home.a big thank you.
Visited Cardiothoracic surgery on August 2022
St Bartholomew's Hospital has not yet replied.
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Review titled Outstanding Respiratory Consultant
Rated 5 stars out of 5
by Mr Najib Elgenouni - Posted on 08 September 2022
I was referred to the Difficult Asthma Clinic at St. Barts Respiratory dept for severe/worsened asthma. The Consultant provided me with well rounded support and care with access to inter/outer-departmental specialists, like the Asthma Physiotherapist. She also provided me with impeccable care and their attention to detail has been remarkable. This has given me an excellent approach for my respiratory condition other aspects of my health which have been affected. We don't hear enough praise about hard working and dedicated Dr's and Nurse like the team at Respiratory and I want them to know how much of a positive impact they have made on me, my family and my improving conditions which has been truly life changing. I can't thank you enough, thank you so much!
Visited Respiratory Medicine on August 2022
St Bartholomew's Hospital has not yet replied.
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Review titled Excellent and friendly service
Rated 5 stars out of 5
by Ravi - Posted on 18 July 2022
This review is for the nuclear medicine team I had a nm gfr test and the whole experience was calm and I was made to feel by the nursing team I was in such safe hands Friendly and efficient service
Visited Don't know on July 2022
St Bartholomew's Hospital has not yet replied.
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Review titled Amazing Cardiac Department
Rated 5 stars out of 5
by Mary G - Posted on 20 May 2022
I was referred to Barts from my local hospital and recently had a Alcohol Septal Ablation. The care I received was amazing. The Consultants and all the nursing staff were excellent, so kind, caring and reassuring which really put me at ease as I was very nervous. Everything about my procedure was explained very well. I cannot thank the whole Cardiac Department and Ward 3a (west) enough. A very busy ward but staff always had time for the patient. An added bonus was that my husband was allowed in the ward at anytime. Well done Barts!
Visited Cardiology on May 2022
St Bartholomew's Hospital has not yet replied.
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Review titled Not great
Rated 2 stars out of 5
by Anonymous - Posted on 13 May 2022
I visited here for some help and advice as it was listed as the nearest minor injuries walk in to me and I was turned away by one of your nurses. The info provided on the website and 111 service is incorrect for your minor injuries centre. The nurse informed me I would have to go all the way to another hospital despite being worried and in pain and the centre being empty. Luckily another nurse did take a look for me and really appreciate their help and advice. Instead of moaning and turning patients away who come to you for help maybe some action should be taken to update what you do and don't treat online.
Visited Urgent care centre on May 2022
Review titled St Bartholomew's Hospital
Replied on 14 September 2023
I am sorry for your experience. The information on the trust website is up to date regarding the minor injuries unit. We have been addressing the problem with 111 and the NHS website. I agree it is misleading at the moment as a unit we have no access to edit the information. We are a minor injuries unit and do not see minor illness. We would be grateful if you could feedback your experience to 111 as we hope the more patients that do this will lead to this been changed. Again I apologise for the experience you had.