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St Albans City Hospital - Overview

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Care Quality Commission inspection rating

The Care Quality Commission (CQC) is the independent regulator of health and social care in England. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care.

CQC rating: requires improvement

For more information, visit the CQC website

The CQC rating scale is:

  1. Outstanding
  2. Good
  3. Requires improvement - this is the CQC rating
  4. Inadequate

Patient Advice and Liaison Service (PALS)

The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers.

Learn more about PALS

To contact PALS at this hospital:

What patients say

Latest reviews for St Albans City Hospital.

Read all 39 reviews

  • Review titled Exemplary experience

    Rated 5 stars out of 5

    In May 2022 I had my right knee replacement here, a very good experience which I reviewed at the…

    14 March 2023

  • Review titled Breast Services - Great Experience

    Rated 5 stars out of 5

    Absolutely wonderful. Lovely Doctors, nurses, care assistants and all other staff I met. Huge thanks…

    9 March 2023

  • Review titled Impossible to get hold of

    Rated 1 star out of 5

    Trying to phone the hospital to talk to someone about obtaining xrays. None of the phone numbers…

    16 March 2023

Read all 39 reviews

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Information supplied by West Hertfordshire Teaching Hospitals NHS Trust