Royal Preston Hospital
Sharoe Green Lane North, Fulwood, Preston, Lancashire, PR2 9HTContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great Service - Deserves Credit
Rated 5 stars out of 5
by Bob - Posted on 29 January 2024
The National Health Service comes in for much negative criticism - so I'm pleased to give some very positive feedback. I visited Ward 21 on 28 Jan - the whole service from first contact, the discussion with the consultant, the subsequent scan - this was faultless, and a credit to both hospital and the National Health Service. It is a pity I cannot name names on this review - but maybe the people will know who they are if they see this review.
Visited Stroke on January 2024
Royal Preston Hospital has not yet replied.
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Review titled Efficient and friendly xray department
Rated 4 stars out of 5
by JJM - Posted on 24 December 2023
Visited xray for an Ultrasound Scan of my abdomen. Seen on time and soon put at my ease. I had fasted for 4 hours before the event. The Specialist Doctor and her Assistant completed the scan easily and a verbal report said things were ok. Will look forward to the report!
Visited Diagnostic Physiological Measurement on December 2023
Review titled Royal Preston Hospital
Replied on 28 December 2023
Good evening, Thank you for taking the time to provide your feedback which has been shared with the department. Kind Regards
Provided by Care opinion
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Review titled Kind and courteous.
Rated 5 stars out of 5
by Anthony Bates. - Posted on 14 December 2023
The dressing department was very kind and gentle and caring and I felt at ease whilst I was getting my dressing changed and skin graft checked out.
Visited General Medicine on December 2023
Review titled Royal Preston Hospital
Replied on 28 December 2023
Good afternoon, Thank you for taking the time to provide your comments which I can confirm have been shared with the department. Kind Regards
Provided by Care opinion
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Review titled Excellent, cannot fault
Rated 5 stars out of 5
by Carol Walker - Posted on 27 December 2023
I had my annual appointment for my Meniere's today and cannot fault the ENT department at Preston at all. The consultant saw me immediately I arrived, I was then sent for a hearing test and barely had time to sit down before I was called through, and ditto when I returned to see the consultant after my test. From reception staff through to the consultant everyone was polite, friendly and ultra efficient, and this is the second year on the trot that it has been so. I absolutely cannot fault the department at all, they were excellent from start to finish, so much so that I had to leave this review I was so impressed.
Visited Ear, Nose & Throat on December 2023
Review titled Royal Preston Hospital
Replied on 28 December 2023
Good evening, Thank you for taking the time to provide your comments following your recent visit to the ENT department at Royal Preston Hospital. I will ensure that your kind comments are shared with the department now. Kind Regards
Provided by Care opinion
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Review titled Note of appreciation
Rated 5 stars out of 5
by Lucica S - Posted on 18 December 2023
Now,on the festive time of the year, with New Year round the corner, I would like to take the opportunity to say a big thanks to the whole Dialysis team from Preston hospital. I have dialysed at Preston unit for almost two years. During this time I have been treated with respect and given every assistance and advice necessary. In addition the nursing staff create a happy environment which makes the treatment more acceptable. Words cannot express how grateful I'm to all team members who looks after me during this year and with their professionalism provides me the best care and treatment that I can receive. Thank you to everyone. Merry Christmas and a Happy New Year.
Visited Nephrology on December 2023
Review titled Royal Preston Hospital
Replied on 28 December 2023
Good evening and thank you for taking the time to provide your Christmas wishes and lovely comments regarding your ongoing care and treatment which have been shared with the department. Kind Regards
Provided by Care opinion
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Review titled Nuclear department
Rated 5 stars out of 5
by Joyce - Posted on 06 December 2023
I have had 2 visits to the department in swift succession, and all the staff have been wonderful, before the scan and during the scan. They are all very knowledgeable and take time to explain the processes, which really helps when the process is new to the patient. Thank you.
Visited Don't know on December 2023
Review titled Royal Preston Hospital
Replied on 28 December 2023
Good afternoon and thank you for taking the time to provide your lovely comments following your experience when attending the department recently. I can confirm that these have been shared with the department. Kind Regards
Provided by Care opinion
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Review titled Great experience
Rated 5 stars out of 5
by Dave Farrell - Posted on 30 November 2023
I was recently addmitted to ward 20 after a short spell in A&E I was in fo a different reason than the specialists on the ward But i was treated very well by all the staff I only spent a couple of days and nights but i can say that the whole experience was a positive one Thank you to all the staff on ward 20
Visited Gastrointestinal and Liver services on November 2023
Review titled Royal Preston Hospital
Replied on 28 December 2023
Good afternoon, Thank you for taking the time to provide your feedback following your recent experience as an inpatient. I will ensure that your comments are shared with the Ward Manager and Matron now to share with their team. Kind Regards
Provided by Care opinion
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Review titled Fabulous experience
Rated 5 stars out of 5
by Gill Mutton - Posted on 08 November 2023
Whilst visiting outpatients the staff were absolutely amazing. I couldn’t have wished for a better experience or a more pleasant environment. One nurse took the time to make me a cup of tea which was very kind and extremely welcome. Thank you Lostock Suite for your care.
Visited Neurosurgery on November 2023
Review titled Royal Preston Hospital
Replied on 15 November 2023
Good evening and thank you for taking the time to provide your lovely feedback. I will ensure that this is shared with the department now. Take care
Provided by Care opinion
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Review titled Great staff
Rated 5 stars out of 5
by Lauren - Posted on 25 November 2023
My little one was in A&E Thursday evening and through the night and the staff are an absolute credit to the service. We all know how much the NHS is under pressure at the moment but you wouldn't have sensed it. The staff were so compassionate, thorough, collaborative and just an all round a joy to be around. The same goes for everybody on ward 8! Hopefully we won't have anymore visits but if the need arises, I have the first hand knowledge that I am in great hands. Well done all for running such a tight ship, especially in such trying times!
Visited Accident and emergency services on November 2023
Review titled Royal Preston Hospital
Replied on 28 December 2023
Good afternoon and thank you for taking the time to provide your kind feedback. Please be assured that this will be shared with both areas. Kind Regards
Provided by Care opinion
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Review titled Good Service
Rated 4 stars out of 5
by JJM - Posted on 29 November 2023
Visited xray this afternoon, my wife was a "walk in." She was worried about signing in but was received politely. Not too long to wait for her chest xray. Well before the 20 minutes listed on the board. Pleasant girls dealt with this worried 81 year-old with skill.
Visited Don't know on November 2023
Review titled Royal Preston Hospital
Replied on 28 December 2023
Good afternoon and thank you for taking the time to provide your feedback which has been shared with the department. Kind Regards
Provided by Care opinion
Information supplied by Lancashire Teaching Hospitals NHS Foundation Trust