Royal Liverpool University Hospital
Prescot Street, Liverpool, Merseyside, L7 8XPContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Susan Calvert - Posted on 29 June 2023
Yesterday I ended up in A&E instead of the Cavern club. I was a Day Tripper & something in the way I moved my shoulder led me on a long & winding rd to your door. I couldn't let it be & I needed your help. Whilst some lovely Liverpudlians helped me put my feet back on the ground, I did appreciate the A & E staff being around! Whilst I did go here, there & everywhere from the lovely receptionist to ANP, Radiographers & then back to the ANP it did show how well a good team can come together. I am grateful that I had no concussion so I didn't see Lucy in the Sky with Diamonds but I would say I Loved You Yeah, Yeah Yeah. Thanks for enabling me to visit the Cavern Club the following day which I also loved. Keep up the good work.
Visited Accident and emergency services on June 2023
Review titled Royal Liverpool University Hospital
Replied on 13 July 2023
Dear Ms Calvert, Thank you for your kind feedback. We appreciate you taking the time to send it and are pleased to hear about your positive experience in A&E and how the staff went above and beyond to get you back on your feet. We are pleased to hear that you were able to complete your journey and will pass on your compliments to the A&E team. P.S. Lovely references to the Beatles. Many thanks,
Provided by Care opinion
Information supplied by Liverpool University Hospitals NHS Foundation Trust