Royal Hallamshire Hospital - Ratings and reviews
Reviews
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Review titled Parking a no-go. Inaccessible for disabled patients.
Rated 1 star out of 5
by Andy - Posted on 29 February 2024
Horrendous experience this morning. I arrived over an hour before my appointment through ridiculous traffic around the hospital main roads only to find the multi-storey car park was full and coned off. Crawled in the traffic past the front of the hospital on the one way system to find all open air disabled spaces were full too. Nowhere to park within the vicinity of the hospital and couldn't easily do another whip round to see if anybody had left their parking space due to the absurd traffic around the general area. Therefore, I had no option but to cancel my appointment and drive home. I am a blue badge holder and drive from another town to get to Sheffield and cannot use public transport due to autism. Therefore, the car is my only sense of independence and giving me a sense of control over my life and the appalling car parking at the Hallamshire took that independence away from me. It also took away the chance of a medical appointment as I could not attend due to this. I won't be subjected to this again and will not ever go to this hospital again. This has also caused a delay in my treatment and healthcare which nobody in the N H S considers when they don't do their jobs properly. Whoever is in charge of parking / estates needs their P 45 today! On the positive side, the staff who I engaged with in the endocrinology department were amazingly helpful and supportive of my needs and I feel confident that I would have received the best care. I won't ever be going to this circus ever again after today's stressful debacle.
Visited Endocrinology and Metabolic Medicine on February 2024
Royal Hallamshire Hospital has not yet replied.
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Review titled Excellent efficient and speedy result.
Rated 5 stars out of 5
by Philip Rich - Posted on 14 February 2024
I had a chest XRay on Wednesday morning and informed of the result by my medical centre the following morning. The XRay dept. was very efficient and friendly. The waiting area was clean and tidy. I was very satisfied and happy with the service.
Visited Don't know on February 2024
Royal Hallamshire Hospital has not yet replied.
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Review titled Great response after being hit by hospital car park barrier
Rated 5 stars out of 5
by David Green - Posted on 01 March 2024
Having been injured by the Hospital Car Park Barrier having come down on me unexpectedly knocking me to the ground & causing wounds to my head and ear, staff from the hospital and some nearby paramedics and a couple of the general public tended me on the ground where I'd fallen someone from the critical care unit accompanying me via a wheel chair to the CCU within a few minutes where I was given immediate treatment- to head wound and ear abrasion - before being taken by taxi to the A & E Dept. at the Northern General where I could be given a scan of my head - I being on Apixoban and other heart/blood related drugs.The response of the staff at Hallamshire were excellent. I have a scarf provided by a member of the public to help stop the bleeding when I was felled by the barrier but don't know who she was and would dearly like to give it back to her - all the blood now having been washed out of the very excelent and expensive scarf by my wife. I should also much like to thank the nurse who arranged for me to be taken to the CCU and made all arrangements to be quickky seen and then taken to A&E at the Northern General. Very impressive. En passant I think steps should be taken to try and ensure no-one else gets clobbered by the Car Park exit barrier - there is no separate footway for people exiting from the car park level I had parked on so there remains a danger that others could be hit in future when they walk under the barrier if it drops down as they pass unbeknown under it. Please do pass on my appreciation to any and all of the staff who helped me particulary she who master-minded things from when I was first felled to the ground by the errant barrier who also ensured that car park staff cancelled my car park ticket so I didn't have to pay for my car's overnight stay!
Visited Urgent care centre on February 2024
Royal Hallamshire Hospital has not yet replied.
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Review titled Fantastic staff medical and otherwise
Rated 5 stars out of 5
by Brian Rycroft - Posted on 09 February 2024
Caring and considerate staff and doctors. They were happy to keep me informed as to my progress and offer any assistance needed for my welfare. The service form catering to treatment was first class.
Visited Infectious Diseases on February 2024
Royal Hallamshire Hospital has not yet replied.
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Review titled Can't get in touch
Rated 2 stars out of 5
by Carla Hufton Barber - Posted on 15 January 2024
Referall made August 2023, I've surpassed the 18 weeks. I'm told to get in touch however the number listed 0114 2266901 states is unavailable. I try the various offices listed on the NHS gastroenterology web page all messagebank stating not at desk. How do I get into contact with someone regarding this referral? The issue is impacting my health negatively and escalating as time passes. Gp surgery said give them a call and had no ideas about the number to do this on...
Visited Gastrointestinal and Liver services on January 2024
Royal Hallamshire Hospital has not yet replied.
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Review titled Not very good
Rated 1 star out of 5
by Anonymous - Posted on 23 January 2024
Trying to get through on the phone numbers they gave you no response been trying for 3 days no answer
Visited Gastrointestinal and Liver services on January 2024
Royal Hallamshire Hospital has not yet replied.
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Review titled Absolute disgusting attitude
Rated 1 star out of 5
by Anonymous - Posted on 01 February 2024
Took my mother to the ENT department, finally in hopes that the doctors may be able to give an explanation or even come up with a solution in regards to her issue- my mum has been in contact with her doctor several times, and was in fact referred by her doctor to have this check up done. Unfortunately, the doctor that we saw was rude, and very unprofessional. She didn’t introduce herself when she came to the room, and the first thing she said was “what’s the problem today?”which I find very odd and a little rude. When we told her she was referred by the doctor, and what the issue was, it seemed as if the doctor had shut her brain off, and was not paying attention at all as she then asked the same question about a minute later. She then continued with the routine procedures, told us there’s nothing wrong with her and just walked away. If a member of staff cannot maintain their professionalism and show an ounce of empathy in such a situation / care setting then maybe they need to revisit their training or even reconsider whether this job is correct for them.
Visited Ear, Nose & Throat on January 2024
Royal Hallamshire Hospital has not yet replied.
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Review titled Nerve conduction studies
Rated 5 stars out of 5
by Rebecca Goodwin - Posted on 01 February 2024
Attended on 31/01/2024 for nerve conduction studies, the doctor who carried out my emg was nothing but reassuring and lovely, he even went above and beyond and dis some extra testing for me. The nurse assisting him was also lovely and very friendly and chatty. Was so nervous before but everyone involved made me feel totally relaxed and at ease. Thanks to all in the department
Visited Neurology on January 2024
Royal Hallamshire Hospital has not yet replied.
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Review titled Caring and professional staff on g2
Rated 5 stars out of 5
by Jenny Smith - Posted on 06 February 2024
My 97 year old mum either dementia was patient on g2 from 22/1 to 2/2 24. She was treated with care and respect. The staff understood her needs and were supportive and informative to family members too. Thank you all very much.
Visited Geriatric Medicine on January 2024
Royal Hallamshire Hospital has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 09 December 2023
Reception, nursing staff and X-ray staff gave an excellent professional service. Treated with respect and given full explanation
Visited Urgent care centre on December 2023
Review titled Royal Hallamshire Hospital
Replied on 08 January 2024
Thank you for taking the time to share your feedback about your recent experience of our services. We are really pleased to read that you had a positive experience and staff were professional and clear. We would like to take this opportunity to wish you all the best with any ongoing care and treatment.
Provided by Care opinion
