Queen Elizabeth The Queen Mother Hospital
Queen Elizabeth The Queen Mother Hospital, St Peters Road, Margate, Kent, CT9 4ANContact details and Patient Advice and Liaison Service (PALS)
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Review titled Wrong diagnosis
Rated 1 star out of 5
by Anonymous - Posted on 28 May 2023
After spending 12 hrs inA&E we were initially told by consultant that my husband didn’t have a stroke but needed an mri head - three hours later we were called in to be told it definitely was a stroke with multiple bleeds but consultant wanted to speak to neurologist - three hours later we were told it is likely a seizure??!!! We then were referred to Canterbury stroke unit by our GP who did bloods mriMra head and neck and ecg and were telephoned to say no stroke visible but they suspected it was the high blood pressure tablets and needed to be reviewed urgently by GP. We were left emotionally exhausted.
Visited Accident and emergency services on May 2023
Review titled Queen Elizabeth The Queen Mother Hospital
Replied on 30 May 2023
I am very sorry to hear about your experience of the care your husband received following a possible stroke and the inconsistencies of diagnosis and follow-up. We would like to look into the concerns you've raised and give you some answers. Can you please contact our Patient Advice and Liaison Service (PALS) on tel: 01227 783145 or email: ekh-tr.pals@nhs.net so this can be looked into. PALS are open Monday to Friday 9am to 4pm, except bank holidays. If you phone and get the voicemail please leave a message and the team will get back to you. Please note that due to the volume of calls and emails, it may take over 5 working days to get back to you. Best wishes
Provided by Care opinion
Information supplied by East Kent Hospitals University NHS Foundation Trust