Queen Elizabeth Hospital
Sheriff Hill, Gateshead, Tyne and Wear, NE9 6SXContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Bcn poor
Rated 1 star out of 5
by Cancer patient - Posted on 14 May 2024
I have been a breast cancer patient for 2 years and the breast care nurses I am under have been poor. I'm unable to get in touch unless you leave an email then you have to wait days still to get a response , no phone calls to check on you I haven't received a phone call in +6 months and even then I rang them, 1 lady fuelled me with more anxiety. I think it's a disgrace cancer patients are having problems like this in our situation - my oncologist is fantastic but these people who are supposed to be there for you also are no where to be seen or heard.
Visited Breast cancer services on May 2024
Queen Elizabeth Hospital has not yet replied.
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Review titled Horrible service / wait times
Rated 1 star out of 5
by Adam - Posted on 08 May 2024
Been here since 9.30pm waited for over 5 hours so far and still not seen, been to triage and made to wait back in waiting area. Not a single person has seen a doctor from this wait area in over 3 hours. No cleaning in wait area, floor is dirty, empty cups, crisp packets and paper towels all over the floor and has been all night. What has the NHS come to
Visited Accident and emergency services on May 2024
Queen Elizabeth Hospital has not yet replied.
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Review titled Amazimg ward and staff
Rated 5 stars out of 5
by Lynne - Posted on 09 May 2024
Made to feel so comfortable and well looked after post surgery lovely private room and lovely caring staff thankyou
Visited General Surgery on May 2024
Queen Elizabeth Hospital has not yet replied.
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Review titled Excellent Treatment
Rated 5 stars out of 5
by Robert Stokell - Posted on 13 May 2024
Was an emergency admission on Friday10th May went through A&E quite quickly transferrred to Ward 27 where I recieved very good care and treatment nursing staff and doctors very friendly and good was discharged on Sunday evening 12th May my thanks to all who helped me and continue all your good work.
Visited Emergency Abdominal Surgery on May 2024
Queen Elizabeth Hospital has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Wendy Latham - Posted on 26 May 2024
All i can say is staff on ward 26 are amazing and my oncologist they go above and beyond I no I am in good hands if I ever have to go back to ward 26 thank you to my oncologist .
Visited Gynaecology on May 2024
Queen Elizabeth Hospital has not yet replied.
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Review titled Excellent staff
Rated 5 stars out of 5
by Maddison - Posted on 13 April 2024
We carnt Thank All the staff Enough from A&e also ward 9 for looking after my mother who was very ill they explained everything about my mams illness The support from The Doctors to the Nursing staff Give yourself a Pat on your Back we are all Grateful from the Bottom of our Hearts my mam is still with us Excellent Hospital
Visited Chronic Obstructive Pulmonary Disease on April 2024
Queen Elizabeth Hospital has not yet replied.
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Review titled Wonderful treatment from a wonderful team!
Rated 5 stars out of 5
by Rosalind Johnson - Posted on 06 May 2024
Although I was upset to find out about my cancer coming back and needing surgery again so soon, I felt so relieved that I would again be in the care of the wonderful team at QE Gateshead. My first surgery was a long 8 hour procedure which relieved me of all visible tumours at the end of 2022 and my latest operation taking over 7 hours was even more complex, again leaving me tumour-free. Throughout the entire procedure, I was able to relax in the knowledge that the whole team were doing their very best for me, ensuring I fully understood my options and the risks involved. I really could not have experienced better treatment. The staff on Ward 26 were so welcoming, it was (almost!) a pleasure to be back there again - I certainly would not have felt that way anywhere else! The care and attention I received from the whole surgical team and anaesthetists was exemplary. I needed to spend the first 24 hours after surgery in the High Dependency Unit, where I was carefully monitored and so well looked after. Then it was back to Ward 26 where I continued to recover really well thanks to the care, compassion and kindness (not forgetting humour) of the whole team, who really work so well together. The QE is definitely the best place to receive treatment in my opinion!
Visited Gynaecology on April 2024
Queen Elizabeth Hospital has not yet replied.
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Review titled Incredible care during a difficult time
Rated 5 stars out of 5
by Ian - Posted on 01 April 2024
My GP referred me to Urgent Care because she suspected a dangerous DVT - within 15 minutes I was in the Unit, where they had already received the GP referral. Tests were carried out calmly and efficiently and the diagnosis was confirmed - scans were sent to the vascular specialists at the Freeman Hospital and they were happy that the appropriate medication would deal with the DVT. Amazingly snacks and drinks were brought round for both patients and companions during the rather lengthy day and everyone I saw was really supportive and very pleasant. Thank you everyone - once again the QE came up trumps for our family and I’m confident that things are improving and that the next scan will confirm that.
Visited Accident and emergency services on March 2024
Queen Elizabeth Hospital has not yet replied.
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Review titled Caring nature of all I came into contact with
Rated 5 stars out of 5
by Helen mackay - Posted on 07 March 2024
Cannot fault the staff I came into contact with from doctors and all others down the chain of hard workers .on arrival iwas experiencing breathing problems and high temp and was quickly made to feel safe and relaxed until I could be moved onto a ward .when that happened I was placed in an assessment unit and given excellent treatment
Visited General Medicine on March 2024
Queen Elizabeth Hospital has not yet replied.
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Review titled World class care
Rated 5 stars out of 5
by Anonymous - Posted on 08 March 2024
Day surgery in Peter Smith Surgery Centre (gynaecology). Highly impressed- excellent and very caring staff both clinical and non clinical. Note they have Investors in People award, well deserved. Felt valued and very well cared for as a patient. Great team, nice premises. Well done Gateshead Trust and especially to the gynae team for delivering great care
Visited Gynaecology on March 2024
Queen Elizabeth Hospital has not yet replied.
Information supplied by Gateshead Health NHS Foundation Trust