Practice Plus Group Hospital, Shepton Mallet
Old Wells Road, Shepton Mallet, Somerset, BA4 4LPContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Hip operation
Rated 5 stars out of 5
by Isabel Lodge - Posted on 20 August 2023
My hip operation could not have gone better. I have nothing but praise for all who looked after me - my consultant who was also my surgeon. The ward and surgical staff. The physiotherapists and everyone else. To all of you thank you so very much. I can't praise you all enough.
Visited General Surgery on July 2023
Review titled Practice Plus Group Hospital, Shepton Mallet
Replied on 31 August 2023
Dear Isobel, What amazing feedback to receive; thank you so much for taking the time to think of us during your recovery. I have forwarded your comments to all the teams. Jenny Apted -RN Quality & Governance Manager, Practice Plus Group Hospital Shepton Mallet
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Review titled Lovely staff & reassuring
Rated 5 stars out of 5
by Lesley hall - Posted on 29 June 2023
The overall visit to opthalmology on the 17 june was positive. The only problem that has occured is that I have not received day eye drops in the post as promised. I have tried to ring on numerous occasions & have been given the same number with no response. How I now get these drops I've no idea,has anyone?
Visited Ophthalmology on June 2023
Review titled Practice Plus Group Hospital, Shepton Mallet
Replied on 27 July 2023
Dear Lesley, Thank you for leaving your feedback. Please accept our sincere apologies; we understand that that you now have the correct eyedrops and that your recovery is going well. Kind regards Jenny Apted
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