Peterborough City Hospital - Ratings and reviews
Reviews
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Review titled Rude consultation
Rated 3 stars out of 5
by Anonymous - Posted on 02 April 2024
I had a urology consult last week where the urologist tried to accuse me of taking illicit drugs aswell as was being rude and not listening to me whatsoever when going over previous test results on top of this he asked why I’m scared of having cathatorisation/ a camera in one hole but not scared of having anything in the other female hole, I found this experience extremely degrading as I’m only a 23 year old female and have had my current problem for 7 years and just want either a treatment plan or more tests to figure out what’s actually wrong, when giving possible issues that could be wrong was completely shut down and was told to stop listening to others when some of the others were urologists. I believe after this consultation they have given me medication I also do not need following test results that were infront of the doctor. I do appreciate that they listened to one of my requests regarding antibiotics however overall a very bad experience considering I had been waiting for this appointment for nearly a year. Thankfully after speaking with the team will be being booked on another consultation however just hope no one has had similar experiences with this current doctor as it was extremely rude
Visited Urology on March 2024
Peterborough City Hospital has not yet replied.
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Review titled Ward A4 General Surgery
Rated 5 stars out of 5
by Anonymous - Posted on 02 May 2024
My mother was admitted to Ward A4 for a week in March after a bad fall. ( She had never been overnight in hospital before and she’s 88!). Her experience in this Ward was worthy of the highest praise, hence the review. The whole team ensured she had exemplary care at all times. Her transfer to respite care was handled sensitively and she has appreciated just how hard everyone works as a team to support patients in her circumstances. A huge thank you to everyone involved from my mother and immediate family.
Visited General Surgery on March 2024
Peterborough City Hospital has not yet replied.
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Review titled Very long wait
Rated 3 stars out of 5
by Mr Sean Smith - Posted on 21 February 2024
i came in for a wrist injury and needed an xray. i arrived at midnight as per instructions from 111. i was left waiting all night until 8am when things started moving along and getting seen to and getting my xrays. i was then told after asking why i was waiting so long that there was no one in to do this until 7.30 when the day shift comes in. so instead of being told nothing can be done till tomorrow and letting me come back later i was left in a&e for 8 hours. this bad enough for a healthy person but i am a diabetic t2 treated with insulin with no access to my insulin as i didnt bring it with me as I did not expect to be there all night. So i could not eat for risk of raising my blood sugar to much. There was also 3-4 other people also waiting for xrays but at least 1 of those left in the early hours. By the time I found out what was happening (around 4.30am) i thought theres not much point going home and coming back a few hours later so just stayed. No one should of just been left for 8 hours
Visited Don't know on February 2024
Peterborough City Hospital has not yet replied.
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Review titled A remarkable experience
Rated 5 stars out of 5
by Neil Franklin - Posted on 07 February 2024
Admitted for eye lid surgery. A bit worried with the intrusion on a very sensitive part of the body but found the whole experience amazing. Conscious through out the delicate procedure and truly appreciative of the skill and care taken. The lead gentleman was also instructing a trainee verbally while performing the operation and also guiding her through certain stages to give her hands on experience. May sound a little daunting to some, but to me it made me feel with their confidence that I was in the best possible care. Definitely on a par with my knee replacement operation at Hinchingbrook Hospital when I was conscious through out. Thank you North West Anglia NHS.
Visited Ophthalmology on February 2024
Peterborough City Hospital has not yet replied.
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Review titled Wonderful care
Rated 5 stars out of 5
by Anonymous - Posted on 22 February 2024
Excellent care received for my boy. All staff and nurses were very caring, understanding and very efficient. They also bought us some food and a drink. Thank you very much for everything! Well done! You are Little Angels!
Visited Accident and emergency services on February 2024
Peterborough City Hospital has not yet replied.
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Review titled Wonderful care
Rated 5 stars out of 5
by Anonymous - Posted on 10 February 2024
The service received was first rate. Thorough, caring, and efficient with minimal waiting times despite being very busy. I felt the service surpassed what I have had as a privately funded patient elsewhere.
Visited Orthopaedics on February 2024
Peterborough City Hospital has not yet replied.
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Review titled Patronizing
Rated 2 stars out of 5
by Anonymous - Posted on 17 January 2024
Some of the medical staff I have experienced whilst attending the hospital have demonstrated patronizing attitudes. They do not listen to the patient, they think they know best. Some after having completed a 3year degree still do not fully appreciate the issue rather tend to consider it to be in ones head. This is extremely frustrating as a patient. When one goes to the PALS service to complain all there answer is you need to go online and complete the form. This is my experience goes no where. Many of the nursing staff are kind and helpful
Visited Don't know on January 2024
Peterborough City Hospital has not yet replied.
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Review titled Excellent Service
Rated 4 stars out of 5
by John Gannon - Posted on 07 March 2024
I was seen by the Speech Therapy department due to my voice being effected after a stint in another hospital the previous year. The therapist that I was seen by explained what the problem was and the potential ways that it can be improved and fixed. I was referred to the consultant who performed an examination and further explanations which I found to be very useful as it was described in a way that it was easy to understand using visual model of the throat & voice box. Both the speech Therapist and consultant made me feel very comfortable to go ahead with the procedure. The procedure was conducted in a very timely manner and was out of the hospital on the same day. I now have a voice again and am very pleased with the experience
Visited Ear, Nose & Throat on January 2024
Peterborough City Hospital has not yet replied.
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Review titled So close to 10_10!
Rated 5 stars out of 5
by Alan Russell - Posted on 29 January 2024
Very clean, friendly staff, fairly punctual. But, why were all the bike shess locked?!! While visiting, I had to leave my bike optomistically locked to a pole, feet from several perfectly covered security huts; oh, the irony! Really disappointing and baffling.
Visited Ophthalmology on January 2024
Peterborough City Hospital has not yet replied.
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Review titled inpossible appoitment
Rated 5 stars out of 5
by sandra - Posted on 27 February 2024
My husband had hand accident. Our GP made urgent as passible appoitment. My husband had hand accident and thumb is not moving.Need to have scan. Stll waiting. Accident was on october .Thiss is very dissapointing because his workplace is pushim him go back to work.Doctor GP doesnt recomend untill he sees doctor because the finger isnt moving. So how long we will have to wait?He has to provide for famaly as well. Its not fuuny from our point of view. We are even ready to pay for scan but thanks to lady which i have several times contacted we havent even recived information how much it will cost.Because she isnt alowed to give secretary number. If he will need to make operation on hand and after a year or two?This isnt funny anymore.We even don't know what to do!!!
Visited Orthopaedics on January 2024
Peterborough City Hospital has not yet replied.