Newton Abbot Community Hospital - Torbay and South Devon NHS Foundation Trust - Ratings and reviews
Reviews
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Review titled Wonderful service
Rated 5 stars out of 5
by Andy stokes - Posted on 18 January 2024
I asked for a hearing test from my GP last year and was told I could wait for ages or get referred to Specsavers who I chose. The test was absolutely hopeless as it was fine in a noisy environment and I was told I didn't need heating aids. I went back to my GP and asked for an appointment with the NHS and after a long wait got seen by great staff at newton abbot who tested my ears and fitted me with hearing aids. Very satisfied and won't bother with Specsavers any more! It is terrible that tax payers money is being wasted on private suppliers who cannot provide a decent service. Invest in our NHS!
Visited Audiology services (community) on October 2023
Newton Abbot Community Hospital - Torbay and South Devon NHS Foundation Trust has not yet replied.
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Review titled Very well organised
Rated 5 stars out of 5
by Julie - Posted on 15 September 2023
I was taken to the utc by my husband after having fallen. The staff all of them were extremely kind, caring and efficient. Thank you very much
Visited Urgent Treatment Centre on September 2023
Newton Abbot Community Hospital - Torbay and South Devon NHS Foundation Trust has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 24 September 2023
Having managed to impale myself on a poisonous thorn 1cm under my thumbnail nail bed I rang Kingsbridge MIU but was turned away as they ‘didn’t have an x ray unit on site’. I rang 111 who tried, unsuccessfully, to refer me again to the same Minor Injury Unit. The only solution was to refer me to Newton Abbot Urgent Car Centre, a 3 hour round trip. Luckily I had someone who could drive me. The care I received at Newton Abbot was exceptional. I was treated courteously and the issue was dealt with efficiently and professionally. No mention of an x ray, anaesthetic, a scalpel and forceps all that was required. Very strange to experience the best and the worst of the NHS on the same day!
Visited Urgent Treatment Centre on September 2023
Newton Abbot Community Hospital - Torbay and South Devon NHS Foundation Trust has not yet replied.
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Review titled honesty and integrity
Rated 5 stars out of 5
by paul mcnally - Posted on 20 September 2023
somewhat belatedly I write to bring your attention to one of the Newton Abbot hospital employees. I visited on 3 August at 0900 hrs. In moving from reception to the X-ray waiting area I unwittingly dropped my wallet. A female cleaning operative picked up the wallet and followed me into the waiting room to re-unite me with my property. The loss of the wallet would have presented me, not only with the loss of the money, but also with much effort in cancelling my credit and debit cards but also the waiting time for new replacements. I would therefore like to bring your attention to the very helpful and very honest lady who found and returned to me the entire contents of my wallet and who I believe should be much congratulated on her integrity. Regretfully, and much to my shame, I did not find out her name but if contactable I would like to offer her a token of my gratitude
Visited Don't know on August 2023
Newton Abbot Community Hospital - Torbay and South Devon NHS Foundation Trust has not yet replied.
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Review titled Great Staff Great Service
Rated 5 stars out of 5
by Paul Willing - Posted on 30 April 2023
Today attended minor injuries and received great treatment from everyone. From reception who were professional and top notch to the minor injuries nurse that was very professional and did a great job. In between the Radioligist provided more great service. Very caring professional and ensured the product delivered was correct for the diagnosis to be undertaken. Every member of the team that dealt with me were truly exceptional and should be congratulated Thanks Newton Abbot, hopefully I won’t need you again but would be 200% confident to return. Thanks
Visited Urgent Treatment Centre on April 2023
Newton Abbot Community Hospital - Torbay and South Devon NHS Foundation Trust has not yet replied.
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Review titled Audiology
Rated 3 stars out of 5
by Anonymous - Posted on 08 June 2023
My Doctor referred me to Audiology and I turned up for my appointment at Newton Abbot Hospital only to be told my appointment had been cancelled! Apparently the cancellation was a mistake. Nobody knows why it happened? I was given another appointment and finally saw the Audiologist on 6th April. She wrote to my GP saying she would refer me to Ear, Nose and Throat. On 8th June (two months later!) Ear, Nose and Throat say they haven't received a referral from Audiology! It beggars belief. Luckily Ear, Nose and Throat have kindly agreed to backdate a referral request as if they received it in April as I already waited two months being told the appointment was being processed!
Visited Audiology services (community) on April 2023
Newton Abbot Community Hospital - Torbay and South Devon NHS Foundation Trust has not yet replied.
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Review titled Awful Experience
Rated 2 stars out of 5
by Anonymous - Posted on 21 February 2023
Total humiliation for my 86 year old husband from a nurse on UTC. Was told he should not be there and was kept waiting 4 hours to have a skin graft redressed. Previous week I had phoned the hospital and explained what was needed,was told by the receptionist,yes come in any time and a nurse will be available to redress the area. It was extremely busy and we understand the pressure these nurses are under but there is no excuse for total nastiness.
Visited Urgent Treatment Centre on February 2023
Newton Abbot Community Hospital - Torbay and South Devon NHS Foundation Trust has not yet replied.
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Review titled Very good service
Rated 5 stars out of 5
by Mandy Jane Stretch - Posted on 20 September 2023
Was well looked after by the team in physio and the injection helped me fix my shoulder and excercises and very nice staff.
Visited Physiotherapy on February 2023
Newton Abbot Community Hospital - Torbay and South Devon NHS Foundation Trust has not yet replied.
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Review titled Fast and friendly service
Rated 5 stars out of 5
by Anonymous - Posted on 25 February 2023
Had to visit Minor Injuries for an infected cat bite. I was in and out within about 20 minutes. What a brilliant service by our NHS and our hugely dedicated NHS staff. Many thanks for everything you do.
Visited Urgent Treatment Centre on February 2023
Newton Abbot Community Hospital - Torbay and South Devon NHS Foundation Trust has not yet replied.
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Review titled Superb
Rated 5 stars out of 5
by Anonymous - Posted on 30 December 2022
Wonderful staff etc but above all else it is the most cleanest hospital environment I have been in. A great example of the NHS on their top form
Visited Urgent Treatment Centre on December 2022
Newton Abbot Community Hospital - Torbay and South Devon NHS Foundation Trust has not yet replied.