Newmarket Community Hospital
56 Exning Road, Newmarket, Suffolk, CB8 7JGContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Incompetence
Rated 1 star out of 5
by Ianthe Springer - Posted on 31 July 2024
I missed an important appointment at the fracture clinic at west Suffolk. Although I repeatedly told staff the exact time (and date) I was told not to worry and they would get me there. This never happened and I was told that “it’ll be fine to go next week”. However this was untrue. There Is no one to talk to who takes responsibility and no one reads or takes instruction from my medical notes on file.
Visited Orthopaedics on July 2024
Newmarket Community Hospital has not yet replied.
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Review titled Awful apart from physiotherapy
Rated 1 star out of 5
by Anonymous - Posted on 17 May 2025
Un arrival nobody came to see me physiotherapy started following day outstanding unfortunately certain nurses were vile and disgusting and then lied about things like treatment or so-called treatment waking someone up at in the early hours of the morning never a good idea especially to change a dressing reported nurses nothing got done typical they lied about what had happened hospital is old antiquated and very very disruptive due to the staff in my case of a senior nurse there are no doctors and matron early comes over once every other week and to be honest with you even there not great no excuses given for these people who commit really nasty horrible things while people are lying in bed either ill or with multiple fractured bones As I said before the only good thing was the fact that the physiotherapy team were outstanding Food was ok but really small portions I don't know whether it's due to the pressure that they have or the fact that they're just vile people I do not understand how anybody can try and rip a dressing off someone while they're asleep and then deny any knowledge of it or the other nurse is laughing their head off and saying he's the one going to get the infection in a pic line
Visited Don't know on June 2024
Newmarket Community Hospital has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Sylvia Ginder - Posted on 15 February 2024
It was a delightful experience. I went to have a hip x-ray and it was quick and easy. The staff were very helpful.
Visited Don't know on February 2024
Newmarket Community Hospital has not yet replied.
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Review titled Lovely Hospital
Rated 5 stars out of 5
by Lynda Nunn - Posted on 12 January 2024
Received wonderful treatment from the plastics department at Newmarket Hospital Very smooth process with kindness & consideration.
Visited Plastic surgery on October 2023
Newmarket Community Hospital has not yet replied.
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Review titled Exceptional gem
Rated 5 stars out of 5
by George Gibson - Posted on 20 June 2023
Have had many visits to this clean airy, preferential facilry. Mostly stress free appointments with old school staff, many thanks
Visited Ophthalmology on June 2023
Newmarket Community Hospital has not yet replied.
Information supplied by Suffolk Community Healthcare