New Hall Hospital
Bodenham, Salisbury, Wiltshire, SP5 4EWContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Why book appointments
Rated 2 stars out of 5
by Annoyed NHS - Posted on 16 February 2024
Why bring people in so early to be sat around for three hours, I can only assumes it’s because I am NHS, which seems to be said with a undertone by all staff, I am writing this on hour three, from my booked in time, have seen people arrive after me and go to theatre, no news, no explanation, no update. Having to take time off post operation this could have been a half day that I did not need to take off. Very disappointing.
Visited General Surgery on February 2024
Review titled New Hall Hospital
Replied on 03 July 2024
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, New Hall Hospital 01722 422333
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Review titled Wonderful experience
Rated 5 stars out of 5
by Mandy Cripps - Posted on 15 December 2023
From outpatients, through theatres and my ward stay everything was superb. The theatre staff were kind and gentle, the anaesthetist and surgeon gave full and clear explanations. The ward physio and nursing staff were professional and attentive. The housekeeping staff were also friendly. Having been a nurse for over 40 years, I was disappointed that I couldn’t have my operation at my hospital and was referred to New Hall but I believe my experience there was probably better than I would have received. Big shout out to all the team at New Hall!
Visited Orthopaedics on November 2023
Review titled New Hall Hospital
Replied on 18 December 2023
We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, New Hall Hospital
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Review titled First class treatment
Rated 5 stars out of 5
by Claire Morse - Posted on 10 October 2023
from consultation with my surgeon, surgery and post operative care my experience was one of extreme care and total professionalism. all the staff were friendly and reassuring at all times. from the lovely cleaning staff to the nurses and physio’s my experience there was a1. my consultant was clear, concise and explained the procedure so that I was left with no doubt as to what to expect. the risks were explained as well as the positives. i felt informed and able to make the decision to go ahead with the procedure which i am happy to say has had the best result I could have wished for. my grateful thanks to everyone involved with my care.
Visited Orthopaedics on July 2023
Review titled New Hall Hospital
Replied on 13 October 2023
Thank you for taking the time to share your experience, we are so happy we have been able to help you. Please don't hesitate to contact us if we can help with anything else. The Team at New Hall Hospital.
Information supplied by Ramsay Healthcare UK Operations Limited