Macclesfield District General Hospital
Victoria Road, Macclesfield, Cheshire, SK10 3BLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 09 May 2023
My daughter attended the Day Care Surgical ward today to have her tonsils removed. As it was her first surgery she was very anxious The standard of care she received was fantastic. The staff were attentive informative and professional. On arrival at the unit we were shown to a bed which was prepared with her name marked above above it and organised with a gown etc. Met by the sister anesthetiser and consultant within 15 minutes. The ward was extremely clean and we were immediately put at ease. Throughout the procedure we were informed of each process. On arrival at the theatre the surgeon and his team were friendly and reassuring. When returned to the ward my daughter was monitored regularly every 30 minutes. All her needs were catered for. We were given detailed information about aftercare. At no time did we feel unsure about what was happening. All of the staff were approachable and professional.
Visited Day treatment services on May 2023
Review titled Macclesfield District General Hospital
Replied on 02 November 2023
Please accept our sincere thanks for taking the time to comment on your experiences while being cared for on the ward. It's great to hear you were so pleased with the service provided. I will feed back your comments to the staff concerned and I'm sure it will mean a lot to them.
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Review titled Amazing, caring staff.
Rated 5 stars out of 5
by Thankful patient - Posted on 24 May 2023
I attended the endoscopy department today for bowel cancer screening. I was beyond nervous having lost my mother to bowel cancer 10 years ago. The staff were amazing from start to finish. Every single staff member I came into contact with was cheerful and caring. They calmed me down and talked me through each step. They made the procedure as pain free and comfortable as possible. We are so very lucky to have such a wonderful NHS system. So many countries rely on a can’t pay, no treatment service. I for one am very grateful for their professionalism. Thank you to all of you.
Visited Diagnostic Endoscopy on May 2023
Review titled Macclesfield District General Hospital
Replied on 21 September 2023
Thank you for taking the time to post your comments concerning your care at Macclesfield Hospital. We will pass your comments on to the department concerned and I am sure your feedback will be very well received by our staff. Thank you once again.
Information supplied by East Cheshire NHS Trust