Macclesfield District General Hospital
Victoria Road, Macclesfield, Cheshire, SK10 3BLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Macclesfield District General Hospital.
Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 07 December 2023
I attended the breast clinic at MDGH today. Everyone I met were professional, knowledgeable, caring & pleasant. Any concerns I raised were addressed promptly. The environment was clean comfortable, & calm.
Visited Breast Surgery on December 2023
Review titled Macclesfield District General Hospital
Replied on 29 December 2023
Thank you for taking the time to post your comments concerning your care at Macclesfield Hospital. We will pass your comments on to the department concerned and I am sure your feedback will be very well received by our staff. Thank you once again.
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Review titled Excellent breast clinic
Rated 5 stars out of 5
by Anonymous - Posted on 04 December 2023
I was seen promptly and had both a mammogram and CT scan. Staff friendly, polite and supportive. Volunteers offered me a cup of tea while I waited. Could not have received better care anywhere. Thank you everyone in the breast clinic.
Visited Breast Surgery on December 2023
Review titled Macclesfield District General Hospital
Replied on 29 December 2023
Thank you for taking the time to post your comments concerning your care at Macclesfield Hospital. We will pass your comments on to the department concerned and I am sure your feedback will be very well received by our staff. Thank you once again.
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Review titled 5stars
Rated 5 stars out of 5
by Barbara Newman - Posted on 03 December 2023
I was in extreme stomach pain and was dealt with immediately, treated with respect .kindness and compassion and was given the appropriate treatment.which involved blood and urine tests very quickly then given pain relief and put on an antibiotic drip and a scan was arranged for the same afternoon . I was offered warm drinks / food , blankets and a comfortable chair I could lie down on in a quiet area . There were 3 lovely kind nurses available in the same room keeping a close watch on me and 3 others which was very reassuring . I was diagnosed late afternoon and seen by another doctor and given the appropriate meds to go home . This is the NHS at his best who also saved my husband Bobs life in April 2023 this year after he suffered a heart attack. I really can’t thank you enough you all deserve a medal staying so calm and professional under such demanding circumstances …Thanks again Barbara Newman
Visited Accident and emergency services on November 2023
Review titled Macclesfield District General Hospital
Replied on 29 December 2023
Thank you for taking the time to post your comments concerning your care at Macclesfield Hospital. We will pass your comments on to the department concerned and I am sure your feedback will be very well received by our staff. Thank you once again.
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Review titled Great Service
Rated 5 stars out of 5
by Paul Coffey - Posted on 20 November 2023
I went to A&E on Sunday evening with acute stomach/groin pain.I was seen very quickly, given pain relief, had my bloods tested.I then went for a CT Scan where it was found I had numerous kidney stones. All the staff were really helpful and polite and made me comfortable. A really big thank you.
Visited Accident and emergency services on November 2023
Review titled Macclesfield District General Hospital
Replied on 29 December 2023
Thank you for taking the time to post your comments concerning your care at Macclesfield Hospital. We will pass your comments on to the department concerned and I am sure your feedback will be very well received by our staff. Thank you once again.
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Review titled Hysteroscopy and polyp removal
Rated 5 stars out of 5
by Mrs H Tranter - Posted on 22 November 2023
I was so nervous about this procedure but, knowing this, the staff were so professional and sympathetic, I was blown away by how well I was treated. The consultant, associate and nurses were all very personable, reassured me a lot, allowed me to make decisions about pain relief and explained every step of my procedure. They took things very slowly and I felt completely in control and able to let them know when there was discomfort. They couldn't have been more responsive to my needs. I'm so grateful, thanks a million.
Visited Gynaecology on November 2023
Review titled Macclesfield District General Hospital
Replied on 29 December 2023
Thank you for taking the time to post your comments concerning your care at Macclesfield Hospital. We will pass your comments on to the department concerned and I am sure your feedback will be very well received by our staff. Thank you once again.
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Review titled Hysteroscopy and polyp removal
by aquilanz73 - Posted on 24 November 2023
I was very worried about this procedure but the consultant and other staff were wonderful with me. I would have every confidence in going back again. Even though the procedure can be painful and uncomfortable, I was made to feel like I was listened to and in control all the time. They allowed my husband to stand next to me and they comforted me and reassured me with the greatest respect for my comfort and dignity. These people do a fantastic job, I'm so grateful.
Visited November 2023
Provided by Care opinion
Review titled Macclesfield District General Hospital
Replied on 29 December 2023
Thank you for taking the time to post your comments concerning your care at Macclesfield Hospital. We will pass your comments on to the department concerned and I am sure your feedback will be very well received by our staff. Thank you once again.
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Review titled Great practice and support
Rated 5 stars out of 5
by Ms Morgan - Posted on 21 November 2023
Exceptional support from the consultant and Discharge team. Responsive and caring. Good nursing on ward 9 and competent team.
Visited Don't know on November 2023
Review titled Macclesfield District General Hospital
Replied on 29 December 2023
Please accept our sincere thanks for taking the time to comment on your experiences while being cared for on the ward. It's great to hear you were so pleased with the service provided. I will feed back your comments to the staff concerned and I'm sure it will mean a lot to them.
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 24 November 2023
My husband attended A&E in terrible pain with a swollen knee. He was seen and treated quickly by friendly professional staff. Excellent care by all the staff thank you very much.
Visited Accident and emergency services on November 2023
Review titled Macclesfield District General Hospital
Replied on 29 December 2023
Thank you for taking the time to post your comments concerning your care at Macclesfield Hospital. We will pass your comments on to the department concerned and I am sure your feedback will be very well received by our staff. Thank you once again.
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Review titled Great Care
Rated 4 stars out of 5
by Ian W - Posted on 04 November 2023
I wanted to write to thank all who looked after me in a&e, m.a.u. and ward 7 from my admittance in the early hours of 25th October to my release on 30th. So a big thank you to the many staff who cared for me; from those who brought me water/ tea and meals to the nursing staff, doctors and consultants - I received excellent care. All were not just professional and knowledgeable but also positive, engaging and most of all, caring. We are lucky to have you when we need help. The only downside was having to wait some days to see a specialist, but I know that is down to funding/resourcing of the NHS.
Visited Accident and emergency services on October 2023
Review titled Macclesfield District General Hospital
Replied on 29 December 2023
Thank you for taking the time to post your comments concerning your care at Macclesfield Hospital. We will pass your comments on to the department concerned and I am sure your feedback will be very well received by our staff. Thank you once again.
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Review titled Consultants Response time and availability
Rated 2 stars out of 5
by LRJ - Posted on 15 October 2023
Constant delays in responses (biopsy results, issue of prescriptions and many more). Causing patient distress sleepless nights etc. Wont mention the consultants name,but she has been weeks to respond and invisible since attendance in Macclesfield General
Visited Gastrointestinal and Liver services on October 2023
Review titled Macclesfield District General Hospital
Replied on 02 November 2023
We were very disappointed and sorry to read your comments. Please contact the Customer Care Team to discuss this matter further and they will be more than happy to assist you. They can be contacted on 01625 661449 or e-mail on ecn-tr.CustomerCareService@nhs.net. The trust aims to continually improve the quality of services we provide and your feedback is key to achieving this.
Information supplied by East Cheshire NHS Trust