King's Mill Hospital - Ratings and reviews
Reviews
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Review titled Amazing midwives
by Georgia - Posted on 10 April 2024
The one worry I have is that my symptoms are me being dramatic. I have never felt back pain like I had early hours in the morning and was crying in agony. I knew there was a high chance I was just not coping with my pain. But not once did I ever get made to feel like that. This is my second time at maternity triage and the midwives are something else. You hear all these stories of mean midwives and patronising patients. But the midwives in Kings mill are a blessing to that hospital, nothing but respect and empathy for the patients. Always made to feel like I've been heard and understood. Truly makes me emotional knowing I'll give birth with such an amazing team :)
Visited Maternity services on April 2024
King's Mill Hospital has not yet replied.
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 06 April 2024
Staff were rude, ignored patients, no updates, resus were even worse, on their phones most of the night, never once was I offered a drink despite telling them I'd not drank for 48 hrs or eaten, no fluids were given. I had to ask for pain killers! Waited from 7pm to 3am before admitted to resus after telling someone im struggling to breathe now, and them saying okay you'll still have to wait... honestly kings mill hospital is going so downhill. I've now been transferred to queens which still took around 8 hrs. Within 2 hrs of me being here I've had an xray and I'm on a ward. Sort it out kings mill, you're better than this. Talk to your staff about showing each other memes and jokes and laughing at patients or talking about them openly.
Visited Accident and emergency services on April 2024
King's Mill Hospital has not yet replied.
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Review titled Thank you to the MRI team
Rated 5 stars out of 5
by Sara - Posted on 10 April 2024
I was so scared of having an MRI because i had a horrible experience a few years ago. But this experience was completely different and i'm so grateful to everyone in the team. I don't know anyone's names but from the lady who checked me in and i signed the forms with; the wonderful nurse who gave me the cannula and explained everything and reassured me before going for the proedure; and the 2 people who actually did the scanning - the were all kind and patient and reassuring. It's a whole new set-up and machine which helped a lot. But it was the staff who made me feel so much better about the whole thing and i can't thank them enough for being so nice to me!
Visited Diagnostic Imaging on April 2024
King's Mill Hospital has not yet replied.
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Review titled Cannot praise them enough!
Rated 5 stars out of 5
by Mary T - Posted on 08 April 2024
What wonderful care and people. From the triage nurse to the SDEC nurses, doctors and ancillary staff - all were fantastic! Thank you. We need to pay our NHS staff far more, they deserve it. Let us not lose this fabulous institution. I can only hope the next government affords the NHS the resources and respect it so richly deserves.
Visited Accident and emergency services on April 2024
King's Mill Hospital has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Kerry - Posted on 19 April 2024
I attended A and E after been suffering for a few days with a rash and developed nausea and palpitations. I am usually the type of person just to carry on but felt really unwell. I signed in at reception and within 10 minutes I was having an ECG which showed a fast heartbeat. From there I was reviewed in resus and the majors unit before being sent back down to SDEC. I really can't express how fantastic all the teams were in this process , very empathic , friendly ,informative and proffessional. From SDEC unit I saw a lovely Dr who was very caring and proffessional alongside the healthcare team who looked after me on that unit. A special mention to the fantastic volunteer who was working on the unit keeping all the patients topped up with refreshments and made a special effort to make conversation and make patients feel at ease. Once my test results were back I was moved on to the short stay unit over night the teams again excelled in care dignity and respect and I felt like I was given the most exceptional care. During my time at King's Mill nothing was touch effort all teams were fantastic and I was made to feel like I was definitely given person centered care. I was discharged with medications and follow ups and everything was explained clearly to me. Thank you to all involved.
Visited Accident and emergency services on April 2024
King's Mill Hospital has not yet replied.
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Review titled Could not have paid for this level of care
Rated 5 stars out of 5
by Gill Woodhouse - Posted on 27 March 2024
I came in following an accident at home. I was admitted into resus where the care team were excellent. Following a series of x-rays, I was informed that I needed surgery to fix the two fractures in my leg. Needless to say I was shocked and very nervous. From being admitted to the post op care on ward 12, I cannot fault this hospital. The care, compassion and dignity I have witnessed over the last few days has been tremendous. All the staff, and I mean all, are truly wonderful. It's so far removed from the headlines in the news this week. This is the NHS at it's very best.
Visited Orthopaedics on March 2024
King's Mill Hospital has not yet replied.
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Review titled Follow up to previous review...
Rated 5 stars out of 5
by Carole Stuart - Posted on 11 April 2024
I have tried to amend my previous review but cannot find out how to do this; My review shows a rating of 1 out of 5 and I would like it to show 5 out of 5.
Visited Cardiology on March 2024
King's Mill Hospital has not yet replied.
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Review titled Absolutely brilliant
Rated 5 stars out of 5
by Rebecca Turner - Posted on 15 March 2024
I came today to have a procedure on my lumbar spine which I was a little anxious about considering my last injection was so incredibly painful done by another practice. As soon as I arrived I was greeted professionally and friendly. The procedure was absolutely brilliant! I was told throughout what what happening and they kept me calm by asking lots of questions about me. I wasn't rushed and throughout was asked if I was ok.I felt very at ease and the injection wasn't half as bad as the last! These people were amazing and I feel better for knowing when I have another injection I won't have to be so anxious and worried. Thank you!
Visited Pain Management on March 2024
King's Mill Hospital has not yet replied.
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Review titled Brilliant Care
Rated 1 star out of 5
by Carole Stuart - Posted on 09 April 2024
I recently had a cardio version and was incredibly nervous. I can honestly say that everyone I encountered throughout this procedure were absolutely lovely and very professional. I am extremely grateful for their care. A big thank you to you all. x
Visited Cardiology on March 2024
King's Mill Hospital has not yet replied.
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 11 April 2024
Visited A&E in March with my little boy - turns out his football injury was a broken wrist. A&E were amazing, we were in and out in 1.5 hours - including initial assessment, x-ray and cast on. Went back in April to have the cast off and another very positive experience - the staff were all wonderful and went beyond what was expected. This time again so efficient, in and out in about 30 minutes. In a world where people only seem to complain I just wanted to say you were all amazing, thank you.
Visited Accident and emergency services on March 2024
King's Mill Hospital has not yet replied.