King's Mill Hospital
Mansfield Road, Sutton-In-Ashfield, Nottinghamshire, NG17 4JLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Impressive efficiency and supportive staff
Rated 5 stars out of 5
by Anonymous - Posted on 07 May 2025
I was recently referred up urgently for gynaecological assessment. The entire process was faultless. The appointments arrived as expected, I received reminders by text, waiting times for the ultrasound and the face to face consultant appointments were extremely short, appointments pretty much absolutely running to time. The staff were pleasant, supportive and answered all my queries thoroughly. A fantastic service deserving congratulations
Visited Obstetrics And Gynaecology on May 2025
King's Mill Hospital has not yet replied.
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Review titled Outstanding Care and Respect
Rated 5 stars out of 5
by Joan Dennis - Posted on 02 April 2025
I attended the Endoscopy K4 Suite yesterday(1/4/25. I cannot praise Kings Mill Hospital Staff enough. From the moment I walked through the door I had all the help and reassurance I could have asked for. My Proceedure went well and the respect shown by the Staff from the Doctor to his team was outstanding. I just can't thank them enough. I would recommend Kings Mill Hospital to everyone. I was even offered a nice cup of tea or coffee afterwards. Bless you all and thank you again.
Visited Gastrointestinal and Liver services on April 2025
King's Mill Hospital has not yet replied.
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Review titled Hearing aid fault
Rated 5 stars out of 5
by William Davis-Audiology - Posted on 24 April 2025
I attended the hospital today,without an appointment,as my hearing aids were not working,after being told,they could not be looked at today,i was referred to the Patient Experience Department, where explained my problem. I was told then to return to Audiology, where a technician found that my right hearing aid stopped working,due to a microphone fault. He then replaced this part and adjusted the volume on my aids. I am really grateful for the service that i eventually received from all the staff involved, as my hearing aids make my life so more enjoyable. Thank you so much.
Visited Ear, Nose & Throat on April 2025
King's Mill Hospital has not yet replied.
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Review titled Outstanding staff
Rated 5 stars out of 5
by Debs Dulake - Posted on 04 April 2025
Recent appointment for a hysteroscopy and all staff were friendly, kind, understanding and took their time with me. From the nurse who put me at ease initially discussing our twins (hers are 5 and mine are 25) to the ladies in the room with me during the procedure. My comfort was considered, care was given in how I was and if I was in too much pain they stopped until I was ready again. What we could see on the screen via the camera was all explained including why the lady with the camera was doing what she was doing. I was allowed time to be steady after the procedure, not rushed and even shown photos of what was found and why I would be called back. She also explained what would happen then and an appointment was made for a weeks time due to Easter bank holidays. Only comment is to the decision makers to enable warm water to be used during the procedure rather than cold, this would help pain and aid comfort. I understand this has been raised before and ignored so please consider this simple measure again.
Visited Gynaecology on April 2025
King's Mill Hospital has not yet replied.
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Review titled 5 stars
Rated 5 stars out of 5
by Jason Harris - Posted on 05 May 2025
Had day surgery on massive tear rotator cuff. Wanted to thank all the nurses on day ops Great happy bunch always willing help. Great anaesthetic team and brilliant surgeon Thank you, and your secretary for your help and advice before my operation Went the extra step Appreciate it all. 5 stars nhs well done 👍
Visited Orthopaedics on April 2025
King's Mill Hospital has not yet replied.
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Review titled Deepest gratitude
Rated 5 stars out of 5
by Anonymous - Posted on 18 April 2025
Kings Mill Hospital 14/04/2025 – Ward 23 bay A I would like to express my deepest gratitude for the outstanding care and service I received during my stay at Kings Mill Hospital. From the moment I arrived, every member of staff—from the doctors and nurses to the cleaning staff and tea ladies—has been simply amazing. There are too many individuals to name, but please know that every single person I encountered contributed to my positive experience. The communication was excellent; I was kept informed every step of the way. The attention to detail and the thoroughness of the care provided is truly a sight to behold. As someone who has been very unwell, I can honestly say I could not have been in a better place. You should be incredibly proud of the achievements of your team—excellence doesn’t even begin to cover it. Once again, a Big Big thank you. Kindest regards, Shaun
Visited Cardiology on April 2025
King's Mill Hospital has not yet replied.
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Review titled Outstanding care
Rated 5 stars out of 5
by Anonymous - Posted on 30 March 2025
Unfortunately today was the second time this year that I have had to visit A & E with a family member. Both times compassionate care was delivered promptly and professionally (in both adult and children services). Communication was excellent and the staff were able to put us at ease with their skills, knowledge and (appropriate) humor. I would like to thank you all, you’re all stars ⭐️
Visited Accident and emergency services on March 2025
King's Mill Hospital has not yet replied.
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Review titled Very Thankful
Rated 5 stars out of 5
by Milda Mcdonald - Posted on 08 March 2025
I would like to Thank everyone from the surgeons, nurses and care takers. Everyone has been amazing and looked after me extremely well. I have never experienced such a high level of care. I was very nervous, but I was reassured that they will look after me and they did. The wards are clean and very cosy. Thank you to everyone again!!!
Visited Breast Surgery on March 2025
King's Mill Hospital has not yet replied.
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Review titled Fast response
Rated 5 stars out of 5
by Anonymous - Posted on 15 March 2025
I would just like to thank the staff of A and E for their professional care and efficiency of my partners injuries, in and out and treated in under an hour Thank you
Visited Accident and emergency services on March 2025
King's Mill Hospital has not yet replied.
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Review titled Cancelled operation 3rd time
Rated 1 star out of 5
by Colin Smith - Posted on 23 February 2025
Quick recap. First operation knee replacement cancelled after spending full day I hospital bed, that was in October. Second operation cancelled in December day before operation. Third operation cancelled end of February by a letter I received 2 days before operation that was actually dated 10 days before operation. They still led me to believe the operation would take place at the pre op on the 19th Feb Nd on the 20th Feb the consultants secretary told me the operation was still taking place on the 24th. Even though she would have known about the cancellation letter, I had not yet received. Been on the waiting list over 1 .5 years. Because it's taken so long my hip has now had it and will need replacing. Shocking NHS service. Just waste money time after time. Quick example. 7 pre oops for the same operation. Hundreds of letters. No other industry could be run like this and survive.
Visited Orthopaedics on February 2025
King's Mill Hospital has not yet replied.
Information supplied by Sherwood Forest Hospitals NHS Foundation Trust