John Radcliffe Hospital
Headley Way, Headington, Oxford, Oxfordshire, OX3 9DUContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Lovely staff but long waits
Rated 3 stars out of 5
by Anonymous - Posted on 06 May 2023
Spent 11 hours here for something that could have been dealt with in probably 2/3 hours. This is reflective of the poor funding and NHS system and likely not reflective of JR Hospital. Despite this, every single staff member who approached me from booking in to ED reception to the 2 doctors who discharged me in the morning, they were all lovely and courteous and ensured they managed my care well. (seen in ED and Surgical Emergency Unit)
Visited Accident and emergency services on May 2023
John Radcliffe Hospital has not yet replied.
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Review titled Incredible practice
Rated 5 stars out of 5
by Ana Leonenko - Posted on 31 May 2023
It was definitely the first worst day in my life! My son, who turned 9 a day before, who was the happiest, the most active and the healthiest boy, fell down..suddenly,-in a minute, just on the field. All symptoms were as stroke..all of them. I was killed. We came to the hospital with ambulance! And the help from the hospital side was immediate! They found the reason! Two days, every second was quick and professional! I can’t count how we are grateful..it is more than money..it’s from all our hearts, and I will remember every face of nurses and doctors including two ladies from ambulance, that came to Witney! We are wishing all of them health and wealth every second! Thank you!
Visited Children's & Adolescent Services on May 2023
John Radcliffe Hospital has not yet replied.
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Review titled Expert Medical Treatment Accompanied by Friendly Kindness
Rated 5 stars out of 5
by Dr Bill Lee - Posted on 25 May 2023
I am 92 and had fallen headlong on to a concrete garden path while carrying a tray and unable to use my hands to reduce the severity of the fall. My forehead had crashed against the path with the full weight of my falling body. Helen, a young lady who is my lodger dressed the wound but was unable to stop the bleeding which I dealt with by carrying a roll of paper towels. After arriving at A & E I was promptly removed from the seated waiting area and laid comfortably on a trolley which formed part of a queue of trolleys awaiting to be seen. I like to converse with people and found that the staff despite being terribly busy, happily responded without ceasing to continue to deal with the demands made upon them. I have an extensive background and very strong sense of humour. My rhetoric varied from jokes about the situation to referring to my experience while working at the Enzyme Institute at the University of Wisconsin. Despite being busy the staff seemed to enjoy my chatter and , of course my moral was boosted too. I recall describing the wonder of Indian postdocs experiencing a severe Wisconsin winter. They had never experienced snow before never mind in such wast quantities that it had to be trucked to the outskirts and dumped. I have nothing but praise for all the staff who were such great help to me after a very nasty accident. I hope that this is published so that the hard working staff can read about how much they are appreciated.
Visited Accident and emergency services on May 2023
John Radcliffe Hospital has not yet replied.
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Review titled Brilliant care from A&E
Rated 5 stars out of 5
by Bernard Banfield - Posted on 13 June 2023
I fell over and landed on my wrist, I went to A&E and received brilliant care from everyone. The receptionists, nurses and especially the doctor.
Visited Accident and emergency services on May 2023
John Radcliffe Hospital has not yet replied.
Information supplied by Oxford University Hospitals NHS Foundation Trust