John Radcliffe Hospital - Ratings and reviews
Reviews
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Review titled Amazing all around from ambulance to reception
Rated 5 stars out of 5
by Anonymous - Posted on 31 January 2024
Thank you so much for the care and service you provided to me and other people in AAU and Radiology also the ambulance crew. Everyone was welcoming ,helpful and professional. Keep up the amazing work you doing. You all are an asset to the NHS and we are very lucky to have such an amazing Team that takes good care of us when we need most.
Visited Don't know on January 2024
John Radcliffe Hospital has not yet replied.
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Review titled Awful service all round
Rated 1 star out of 5
by Anonymous - Posted on 02 December 2023
Admitted at 6pm on a Friday night and it wasn't a busy night. Sat waiting to be seen for over 3 hours by the first nurse who was really friendly. Then sat and waited for another 2 hours to be seen by a doctor who then referred us to get a scan. Sat in another waiting room until 1am for them to decide to do blood work. Told it would be an hour. Still awaiting the results at 06:00. Had a CT scan at 03:45 and still awaiting the results at 06:00. Absolutely shocking service with no communication coming from any of the staff as to why it is taking so long or how long they are expecting it to take. Asked for a couple of ibuprofen for pain relief for a sore neck, probably exacerbated by sitting for 12 hours. Which the staff seemed reluctant to give and they didn't even give any pain relief. Shocking experience and a damning endightment of the state of the NHS. I will be going private from now on.
Visited Accident and emergency services on December 2023
John Radcliffe Hospital has not yet replied.
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Review titled Critical care unit level 2 JR
Rated 5 stars out of 5
by Angela - Posted on 06 January 2024
My father was admitted after a cardiac arrest, and on a ventilator, the nurses and consultant working from the 28th-1st January were absolutely fantastic. It was the most traumatic time for our family and my father passed away peacefully & with dignity on the 1st of January. The team and consultant in the critical care unit on level 2 provided the highest standard of care and did so for my father in the days leading up to his passing. The consultant was faced with so many questions from us as a family but she answered every single one & with kindness & compassion. My father was treated with the highest standards of care, his dignity was of highest priority by the team and the care he received from the team on this ward was the highest standard throughout. We will forever be truly grateful to each & everyone of the team for everything they did for my father. we were and will be forever grateful that our large family could be with my father in his final hours, this time was precious and thank you for allowing us all to have privacy with my father at this time in a private room to day our goodbye’s. The clinical care delivered was outstanding and my pops passed away pain free and comfortable.
Visited Intensive Care on December 2023
John Radcliffe Hospital has not yet replied.
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Review titled Not satisfied
Rated 2 stars out of 5
by Andreia Ramos Emidio Fouto - Posted on 09 November 2023
Waited 4 months for an appointment. To have an appointment in which the Doctor after endoscopy tells me I don’t have something the private ENT doctor told me I have. And that I can check myself on the mirror for a fact that I do, and also CT Scan confirms it? Then prescribed me the same medication I did for 4 months and didn’t work, to do for 2 more months, why should It work now? Thats my question? Unfortunately I Ieft the appointment not trusting much in the skills of the Doctor. I will still have my problem for more 2 months at least. On a positive note, the Doctor was very nice and polite, very friendly, unfortunately it’s not enough.
Visited Ear, Nose & Throat on November 2023
John Radcliffe Hospital has not yet replied.
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Review titled Great Care
Rated 5 stars out of 5
by Peter Harrison - Posted on 06 October 2023
I went into the Day Ward, for a Cardiac Ablation and I’d like to thank all the Nurses, the Doctors and the all the other staff connected to the Department. They were so kind,reassuring, professional and extremely helpful. Thank you to all concerned.
Visited Cardiothoracic surgery on October 2023
John Radcliffe Hospital has not yet replied.
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Review titled Disguising nurse
Rated 1 star out of 5
by Anonymous - Posted on 11 October 2023
Yesterday on 10/10/23 at 4pm I have attended my appointment at John Radcliffe Blue outpatients. I was told my appointment is cancelled. Nobody informed me about it. Receptionist told me 'sorry doctor is not here'. I was waiting months for this appointment with very bad chest and travelled for 2 hours to get to outpatient. I told receptionist how unacceptable it is in stern but polite way and that I am not leaving till my appointment is sorted. Receptionist got this unpleasant nurse supposedly in charge. This nurse started shouting at me for being rude and threatened to call security to remove me from the premises. I felt like criminal when I was the one not being looked after or threated right. This nurse has norespect and later laughed at the reception about how 'bad b*es rule'. All waiting are laughed and I never felt so embarrassed. I have been distressed ever since and I worry about going back to this clinic and seeing this abusive nurses
Visited General Medicine on October 2023
John Radcliffe Hospital has not yet replied.
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Review titled Wonderful, kind and reassuring
Rated 5 stars out of 5
by Anonymous - Posted on 10 November 2023
Had an awful 48 hours in very early pregnancy with pain and some bleeding, the staff in gynaecology have been reassuring, friendly, kind and supportive in honestly a horrible time for a wanted pregnancy. Couldn’t recommend them highly enough honestly!
Visited Gynaecology on October 2023
John Radcliffe Hospital has not yet replied.
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Review titled First Class Service at John Radcliff A&E
Rated 5 stars out of 5
by Derek R - Posted on 21 September 2023
On visiting John Radcliff A&E department with a high pulse rate and heart arrhythmia my case was quickly registered by attentive reception staff and I was instructed to join the queue to see the nurse at the front desk. I had only been in the queue a few moments when I was ushered into the treatment room and swiftly wired up to a ECG monitor. Thankfully the arrhythmia was recorded and within minutes I was in a side ward hooked up to a saline drip and a heart monitor. I was attended to by several very kind nurses and very attentive and patient doctors. All procedures were performed in a dedicated and highly professional manner. The nurses could not have been more caring in putting me at ease and attending to my needs. I am sure that the doctor who questioned me extensively and performed the required examinations can look forward to great future ahead in the medical world. The senior doctor in attendance explained the next steps with a clear, concise and caring manner. When my pulse rate eventually returned to normal I was given medication and referred for further treatment at a later date. One of the nurses ensured I had the means to get safely back home. A very big thank you from me to everyone involved, I will be forever grateful to you all.
Visited Accident and emergency services on September 2023
John Radcliffe Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 20 September 2023
Everyone I came into contact with during my stay was caring, friendly and understanding - I couldn’t have asked for more.
Visited Cardiology on September 2023
John Radcliffe Hospital has not yet replied.
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Review titled Great appointment Dr & nurse
Rated 4 stars out of 5
by Anonymous - Posted on 22 January 2024
I moved from Charing Cross here and what a difference! Time with the Dr was not a problem and for the first time felt listened to. Thank you so much.
Visited Neurology on September 2023
John Radcliffe Hospital has not yet replied.