Fitzwilliam Hospital - Ratings and reviews
Reviews
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Review titled Truly excellent
Rated 5 stars out of 5
by Peter wilson - Posted on 13 October 2023
Went in Thursday afternoon for ankle treatment,meet with professional staff in every department surgical ,ward staff,catering ,physio ,cleaning can’t fault anyone,especially all ward staff I was unfortunately rather sick from the general anaesthetic from early hours of the morning,all the staff in the corridor wards where so helpful got me sorted out,got me recovered so I could some lunch and discharged early evening as they thought at one point as they rightly said if we are not happy your not going home and rightly so.the discharge process was very quick and discussed efficiently with all medication,outpatient appointments booked.the hospital was very clean in every department ,the patient rooms where clean and comfortable.truly excellent. It’s Credit to all your staff
Visited Orthopaedics on October 2023
Review titled Fitzwilliam Hospital
Replied on 16 October 2023
Thank you for sharing your feedback, we are so pleased to hear that your stay with us was comfortable and efficient. We have shared your lovely comments with the staff and wish you all the best in your recovery.
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Review titled Straight forward
Rated 5 stars out of 5
by Paul Moffat - Posted on 11 October 2023
Day finally arrived. Staff were nothing but welcoming and friendly. Operation went smoothly and all the nurses, medical staff and catering personnel were helpful and calming. Took awhile for the discharge procedure, but I do understand the time constraints and limitations on doctors. Sandwiches were great and the cup of tea was pleasant , due to the discharge delay I could have done with something else though. All in all a straight forward, but very long day. Thank you.
Visited Orthopaedics on October 2023
Review titled Fitzwilliam Hospital
Replied on 13 October 2023
Thank you for taking the time to leave your feedback, we will certainly share your comments with the staff. We wish you all the best in your recovery.
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Review titled Lovely hospital with great staff
Rated 5 stars out of 5
by Anonymous - Posted on 21 September 2023
I stayed at the Fitzwilliam hospital for 1 night following a total hip replacement. The hospital was lovely and very clean. The communication about my procedure and my post op procedure was very good. I was very nervous before the procedure but the Consultant and theatre staff but my at ease and everything was explained to me. I needed quite a lot of help after the surgery with basic tasks and the nurses were always there to help and I never felt rushed, even though I know they were busy. The catering lady was very friendly and made sure that I was looked after even though I missed the last meal time due to surgery. I would definitely return to this hospital if any further treatment is required.
Visited Orthopaedics on September 2023
Review titled Fitzwilliam Hospital
Replied on 24 September 2023
Thank you for sharing your lovely feedback, we are so pleased to hear of your experience and that you felt at ease during your stay. We wish you all the best in your recovery.
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Review titled Superb organisation
Rated 5 stars out of 5
by Anonymous - Posted on 19 July 2023
From start to finish all staff were very organised and clear with information. A very calm and clean environment.
Visited General Surgery on July 2023
Fitzwilliam Hospital has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Sam Hutchinson - Posted on 04 May 2023
The care was great throughout my procedure. I was only in for the day for surgery but everyone that came to see me was very kind and helpful with any questions I had.
Visited Orthopaedics on May 2023
Review titled Fitzwilliam Hospital
Replied on 14 May 2023
Thank you for leaving your feedback, we are so pleased to hear of your experience, and we will share your comments with the staff,
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Review titled Great Care
Rated 5 stars out of 5
by peter langford - Posted on 19 May 2023
I came in to The Fitzwilliam Peterborough for knee surgery on 01 April 2023. I would like to thank everyone for the superb care I received both on my stay and outpatients and physiotherapy. Many thanks Peter Langford
Visited Orthopaedics on April 2023
Review titled Fitzwilliam Hospital
Replied on 25 May 2023
Thank you for leaving your lovely feedback following you stay at the hospital. We will share your feedback with the staff and wish you all the best in your recovery.
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Review titled Excellent service
Rated 5 stars out of 5
by Carol Desert - Posted on 05 February 2023
I was admitted to day surgery for pain care. From start to finish, my mind was put at rest,by the kind and caring nurses. My surgery procedure was professional, and again the nurse were very kind and professional. After making sure I was ok to leave (following coffee and biscuits) I was given instructions as to my aftercare,so overall a very satisfactory experience.
Visited Pain Management on February 2023
Review titled Fitzwilliam Hospital
Replied on 07 February 2023
Thank you for leaving your lovely feedback, we are pleased to hear of your experience and have shared with the staff. Wishing you all the best in your recovery.
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Review titled Excellent Hospital
Rated 5 stars out of 5
by Colin Holman - Posted on 02 February 2023
My experience when I went in Fitzwilliam Hospital for a full hip operation was very satisfactory as I found while I was in their care all staff was polite, professional and dedicated. Nothing was to much trouble, the staff made you feel very comfortable and put your mind at rest. Food was excellent.
Visited General Surgery on January 2023
Fitzwilliam Hospital has not yet replied.
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Review titled Hip replacement - in and out rather too quickly
Rated 4 stars out of 5
by Anonymous - Posted on 19 December 2022
Wonderful staff on the ward. My elderly parent was placed on enhanced recovery programme - unsure whether any assessment was involved in this decision as, in my opinion, my parent could have done with an extra few nights in hospital, rather than being discharged to an unassessed home 36 hours after the operation. Parent was doped up after the operation and little of the information from physio and medication team was retained. No assistance post discharge (save for telephone number). Post operation assessment and group physio 6 weeks later. The elderly should receive more attention than this. Rather like a production line. Also, this is a private hospital with an NHS list. The receptionists remind you that you are NHS; there's segregation of private and NHS patients which makes you feel as if you are a member of an underclass.
Visited Orthopaedics on December 2022
Review titled Fitzwilliam Hospital
Replied on 22 December 2022
We are sorry to hear of your parents experience , we have shared your comments with all of the team managers, and will learn from your feedback. We do wish your parent a good recovery and please do not hesitate to contact us should you need any further assistance.
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Review titled Disappointed
Rated 2 stars out of 5
by Mr Graham Frost - Posted on 27 November 2022
My room was ok but the bed looked old the ceiling had stain mark's from several leaks and the bed when you are on it it clonks and feels as if it drops. nobody made the bed I was very very unimpressed. The only good thing about the service was the food. It seemed as if the paying patients were the most important.
Visited General Surgery on November 2022
Review titled Fitzwilliam Hospital
Replied on 28 November 2022
We are sorry to hear your feedback following your recent stay, we have reviewed your comments as a management team, and thank you for raising them.